How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for general repairs & maintenance
Clear ✕All 196 Google reviews tagged “General repairs & maintenance”
J&T recently took care of rebuilding the transmission and replacing the clutch on my 2009 Honda S2000. I'm glad to have my roadster back and running well.
I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.
Best service I've had in a long time! Would highly recommend! Had at least 2 other mechanics over the last few months tell me this and that and never fix my vehicle. J&T diagnosed correctly immediately and fixed the problem. I will never take any of my vehicles anywhere else. Also the customer service was top…
These guys are the best at customer service and knowledge for any car I've ever owned. Benz..bmw or range rover I have had dealerships were terrible. Great guys and amazing service. Wouldn't take my car anywhere else.
The people at J&T are very helpful and thoughtful. My battery was dead and I have a doctors appointment. They got me to my appointment and when it was over, I had a new battery in my car. Thanks to all.
Have used J &T for several years and have always been more than satisfied with their service, attention to detail and their willingness to go the extra mile to resolve a tricky repair issue. I rely on them to keep me safely on the road.
Took my car in for oil change. JT found a serious problem and repaired before critical . Seriously good service.
Always good service from J & T. Been a customer for over 30 years.
Paid great attention on regular service for my 2005 suburban. It was quick and they kept me informed on progress.
Been using these guys for the last 15 years for Vechicle Services and maintenance.
After moving to the Spring Branch area, I found J&T because they’re an authorized Carmax mechanic. I’ve gone back for all my car repair needs ever since and have had great service every time. They’re thorough and conscientious. Great value for the cost!
When I brought my car to J& T Automotive for what would normally consist of a complicated repair of my BMW , The staff took in my car and quickly diagnosed the issues , called me and sent me detailed photos and an accurate report of their findings . After approving the repairs they got it out in what I considered to…
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
Excellent service. I have been taking my cars to J&T for almost 15 years. High knowledgeable and they stand by their work.
I came in with the bar set so low by Houston's automotive repair industry. There are so many cliche distrustful car repair shops it's rare to find a gem like J&T Automotive. Not only was the professionalism by there staff and mechanics par excellence, they turned my 8-year-old truck back into the truck I had 8…
Great shop. Professional, competitively priced, fair, and honest
Awesome customer service. Very thorough on evaluation of vehicle
Excellent, fast service
Excellent service
We took our sons F150 in to J&T and they were very informative, honest and great to work with. Very professional. We will definitely be back!
Great experience. Friendly and knowledgeable staff. They performed the work on my truck in a timely manner and updated me throughout the whole process.
We have been using J&T Automotive for years, and for good reason. They are reliable, efficient and most helpful. Always good to talk to Zack and others at J&T. Thanks again for fixing my recent car probelm.
Zach took very good care of me, plenty of attention to detail, pictures before and after of the repair and thorough knowledge and explanations provided by staff about everything that was going on. They also washed and cleaned the car.
Great crew, timely work, great communication! Trust these guys to do a good job.
I am happy with repairs and services. They also fixed small things which needed adjustments. They were timely and very informative. They replaced rear schocks with what i want hard to get at no time. Over all very satisfied.
Whenever someone asks if I know a good place to get their car worked on, I tell them to go to J&T Automotive. I've always been very happy with their work. They're very courteous and always informative on what needs to be done without pressuring you to do work that you don't feel is necessary. And they provide a…
J&T runs a professional high quality shop with that neighborhood feel. They are thorough, conscientious and do a top notch job!
Amazing customer service. Fair and honest organization. You can trust their diagnosis is on point and not just a money grab. I highly recommend J&T.
Professional - clear communication about issues, repair options and prices. Work done quickly. Easy interactions for drop off and pickup. Excellent!
This is the third time I’ve used J&T automotive. Vehicle is 8 years old so it’s time for lots of things to start breaking. Check engine light was on and also was very loud when going over 40. Sounded like running in the wrong gear. I was afraid it was the transmission but thankfully just wheel bearings. Also check…
Absolutely excellent. Superb, friendly service. On time and on budget. This is an entirely new and pleasing experience for me in the car repair business. Highly and unreservedly recommended!! Chris Rivers.
These guys are wonderful and have great customer service. Had my car done quicker than they originally expected and everything was great. Won’t be going anywhere else for my car maintenance and repairs.
We love J&T automotive, so friendy and knowlegeable. knowing if there is a problem they can fix it. When you have a school the last thing we want to deal with is car issues - J&T Automotive gives us the peace of mind to know it is done right.
I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…
The entire staff is always professional and courteous. They make you feel very confident that your car in in good hands. They have loaners as well which is very helpful. I highly recommend J&T
Awesome shop! Highly recommended!
I have taken a number of my autos to J&T Automotive over the years. They always do a great job repairing my cars. Honest competent work. Get'em!
I have taken my vehicles to Zack and Bryan for years. They do a great job and repairs are fast. Highly recommend.
Love this place! They are very accommodating and easy to work with. All repairs get quoted and reviewed with you by their team, making sure you understand what the recommended repair is and what is involved. I have never been pushed into making decisions. I would refer anyone to this shop for services!
Very good service and professional staff.
Always a pleasure doing business with J&T. Great family owned business that is consistently professional, courteous, honest and customer focused. They make you feel like family. Thanks J & T for your top-notch service and attitude!
I have been taking my car here for several years for many different reasons. Body and collision repair, general maintenance. This is the only auto shop I trust and recommend to friends & family. They are very thorough and honest about what needs repairing and what can wait. They even go above and beyond the needed…
They are always upfront and honest with their estimates, and they turn around the work in a timely manner each time. They're my go-to mechanics.
I've used J&T for years and they are honest, hardworking, and efficient. I would recommend them to anyone living in the Greater Houston Area.
Best damn European auto mechanic around! I prefer J & T over the dealership or any place else, any day. Brian and the team always take phenomenal care of my vehicle. They always make sure that everything is done right, and that my car service is complete. I have shared this before and I’ll share it again, I drive…
I I took my car in at 7 AM.. I was settled home in a very nice Yukon S UV. The performance needed 30000 mile check up. Found that I needed wear shocks. They were replaced.. And only replace what I needed to be replaced not like a dealership where there replies everything. The crew is supernice and very…
As always, this guys are on top of things. I called ahead to see what would be a good time to get my car inspected. In and out in record time. Thanks for always taking good care of me and my vehicles.
Bryan performed replacement of Control Arm, Wheel Alignment and Oul Change. They were on time as promised and very professional. Thank you.
J&T Automotive did a tremendous job on my vehicle. The facility is very clean, and unlike other mechanics, they did not try to sell me unnecessary repairs. I will definitely use J&T Automotive in the future.
As always, GREAT and TRUST worthy friendly service!
I’ve been a customer for years and I’m never disappointed with the value and quality of service I receive. Zac and his staff always pay attention to detail and eager to answer any questions.
Nice folks and good communication
I replaced the tires on my vehicle and went to J&T for an alignment. The car was pulling heavy to the right which was discussed while dropping it off. They took their time and had the vehicle on the rack twice to ensure it was properly aligned.
I was quickly helped by Brian over the phone when I called, and the no-nonsense was evident by my first call. They quickly helped me get my starter replaced while checking the relay first, something I had asked them to do and they did. It's rare to be treated with such respect as a woman at an auto shop, but here I…
Very professional and customer service oriented attitude. I was recommended this Repair center and I am myself recommending it. I was dealing with Kevin and his only goal was to have me satisfied. Much appreciated. Thanks !
We have been customers of J&T for many years, they always take fantastic care of us and our cars. Thank you to Zack and team!
Had recently purchased a 2006, low mileage car. They checked all systems and changed fluids etc.
Ther staff is polite, accommodating, knowledgeable and professional.
I selected J&T by reading the Google reviews. I spoke to Kevin and he was very professional, knowledgeable and courteous. My car engine was overheating. My car was fixed in one day and it was a very time consuming repair that had to be done. Kevin kept me informed of all the issues that were going on with my car.…
Easy to deal with, cooperative, thorough, and they explain everything that is needed and just why. Highly recommended.
Love this place! They are always so nice and get work done SO quickly!
Love these guys! Very friendly and easy to work with. Fast too.
Went to J&T after being recommended by a friend. Excellent experience. I would highly recommend this auto shop to anyone. A pleasure to deal with from start to finish.
I have dealt with the "Greeks" for many years and have had good service the whole time. I will continue to use them.
I’ve always received excellent service from these folks. They are honest and stand behind their work. Zach is to be commended for the integrity of J&T Auto.
I recently left my suburban with them, expecting about $1,600 in repairs. I was very pleased to end up spending less than $1,000 when they discovered that some of the repairs were unnecessary. I appreciate their honesty and top quality work.
Outstanding.
I thought they was a real professional place but I had to go back 2 more times n they didn't fix right n bad reviews
Inspection - prompt, easy
We had my daughters car serviced before she returned to College. They checked the vehicle over and found very minor work to be done. The team at JT auto is very professional, only suggesting work that is truly needed. Very trustworthy and competent car repair facility. I highly recommend them.
I have used J&T Automotive on all of my vehicles for many years and they continue to improve the customer experience and always provides quality repairs and maintenance. Highly recommended.
Zack and his entire crew are very professional and yet kind. I trust J&T to perform the necessary repairs and only the necessary repairs. I have used their service for many years now and have never been anything but totally satisfied.
Zac and the team are fantastic! My wife just got me a 1980 Fiat Spider for my 60th and Pete, who works on old cars is a guru! I have been taking my Suburban’s and wife’s Mercedes for years! I recommend J&T to all! Pat Giroir
Excelente servicio, atención profesional y entregado a tiempo.
Convenient location. Great customer service. Everyone is very kind, friendly, and honest. Thank you so much for fixing my head light, and for getting my car back to me so quickly. Definitely recommend.
Great service and great customer service. Thx, Gary
Been servicing my cars at J&T since 1998. Always honest and always professional. Zach runs a great business with excellent customer service from all his staff!!
J&T automotive has been servicing my vehicle as well as my family’s vehicles for 10+ years and I have never had a complaint with their work. They are direct when reporting on what is in good condition as well as what is in bad condition, but they have never forced services on me or my family. I will continue to go…
Great auto shop. Fast and friendly service.
Supewrb service and attention. Loyal customer for 20 years
Zack and the team are always first class.
Awesome service! Friendly advisors! Exceptional quality.
Also had some broken motor mounts, which they were quick to cal my extended warranty co. Sent pictures of everything needing attention and waited for my go ahead on which repairs to complete. Car was dead ahead of schedule, washed, vacuumed and good as new!
Have been using this place for years. Wonderful group of people. Feels like family. They make maintaining your car seem fun and easy. Highly recommend!
did my 100,000 mile with these guys and they went above and beyond to provide great service. answered any questions I had in terms simple enough for me to understand. with one visit they have earned my business for the foreseeable future.
Great quality work, friendly staff and fair pricing. Thorough knowledge on my Volkswagens including common failures and best mitigations. This is the only place I will bring my cars for repairs and maintenance.
Caring and professional customer service, extensive and uncanny knowledge. Integrity beyond comparison. Every single person we have dealt with at J & T has been polite and friendly every time. From our first visit, we were treated like family and our vehicle has always been given thorough and prompt attention. At…
Thank you for taking me last minute and doing an exceptional job. Oscar has wonderful customer service. I would highly recommend this place.
These guys were great! Very friendly and fast service. The waiting area was comfortable, too. I will definitely recommend J&T to friends and family.
J & T Automotive is an honest, trustworthy, ethical, and customer service oriented business that puts other mechanics to shame, and I cannot recommend them highly enough. I have been taking my vehicles to them for about 15 years, and have never had a complaint. They were recommended to me by a neighbor and friend,…
I brought my 2013 audi for an oil change and a general checkup before driving halfway across the country. The guys are very friendly and professional. As a female who has basic knowledge about cars, I can really appreciate the transparency and thorough breakdown of issues/recommendations in writing and pictures.…
J&T Automotive is a great place to entrust your automobile repair needs. They are so helpful, and very quick to respond. Very professional and kind. I had my radiator and Thermostat gasket housing replaced. Very quick assessment and very quick turn around. Thank you guys!!!!! 👍🏻
Always great service at a fair price
I have been using these guys for many years. They're always professional and get the job done right!
Honest business. They got a new customer!
This was my 2nd time bringing my wife's X5 in and J&T has performed outstandingly. I'm happy that we have found a shop that services BMWs at an incredible rate as compared to the dealerships. These gentlemen are honest, great communicators, and do an amazing job.
We have used J&T for many years to service our vehicles and feel very comfortable and confident in any feedback they give us regarding car maintenance or repairs. They are always friendly and eager to help - highly recommend.
Superb quality. JT is truly exceptional. I drive away totally secure about my car being safe
I have a collection of cars, mostly older imports, but also domestic daily drivers, that I have been taking to J&T for more than 20 years. My wife, Son and Daughter all take their cars to J&T and so do my friends. These guys (and gals) are always professional, always take the time to explain what the issues are,…
fantastic
We deeply trust the experts at J&T Automotive.The team treats us like family and keeps our vehicles running great. We wouldn’t go anywhere else.
Sack and Oscar will go the extra mile to explain any concerns.
very professional and thorough communication through the whole process. we have used J&T for all of our vehicles and a variety of different issues. have never had a bad experiecnce. highly recommend J&T for any services.
Very professional and friendly staff at J&T Automotive. Called to let me know the issue and get my approval with proceeding. My vehicle was back to running great in no time. I Would highly recommend J&T Automotive for mechanical work.
We have been bringing all our vehicles that are out of warranty at the dealerships to J&T. Great service. Always timely. Honest.
J&T did some body work on my SUV after hitting a deer. They were very professional and communicative throughout the whole process. They also were very timely in getting the work done and made everything a very smooth, easy process.
Excellent customer service.
There were lights on my dash I didn't understand. That can be scary, but the guys knew exactly what they were . They took the 'scary" out of driving my car with alerts and had me drive it in to them for a check up. It was resolved for under a $100 and in less that one day. I am safe and on the road again. They…
Absolutely phenomenal service! Best auto repair experience I’ve had. Was really impressed that they took and sent pictures of what needed to be fixed and how fair the quote was. Good, honest work. I recommend them to anyone!
Outstanding service! From their customer service to their quick work and everything in between, we were highly satisfied!
The service, pricing and experts here are amazing. I got an oil change and transmission flush with them for my car and it was fantastic. The pricing is great and they offer so much information. With my oil change they also did an inspection that had pictures of everything in my car and it explained what looked good…
Best auto service in town. Very thorough. I take all of my cars. Every time I come in the service is excellent thanks to Zach, Oscar, Omar, and their service techs.
Good company, good people, fantastic pricing, and incredible repair work. Thank you.
Recommend by a friend and very pleased with the service and price. Very professional will definitely recommend and use them again.
These guys have been great to us. Year after year, we've learned to trust them (first for me in the mechanic world).
I was looking for a place to take my Mercedes rather than a dealership and our neighbor recommended this place. This is a neighborhood place and has a cozy feeling. The experience has been a great one. Zack and his staff are very easy to deal with and he will fight with the warranty people for you. I feel that he…
Zac was very professional, thorough and kind. I think that walking me underneath the car to view the issue was very helpful. The waiting room was comfortable and had a decent coffee machine and cold water. The price for the repair was reasonable. Coming from a very poor repair experience, going to J & T Auto was…
Been using them for several year for stuff I don't want to (or can't) tackle on my own. Fair prices, quality parts, quick turn around. Much better than dealership. Always happy to offer options, explain repairs, good communication. 3 BMW's and a Mercedes. I recommend you give them a try.
J&T Automotive is by far the most knowledgeable and experienced auto shop in town. Their mindset is focused on perfection. It is not just fixing a vehicle. They know everything about it. Expertise in big brands and small. From a supercar, a vehicle from your collection, an old rare muscle car to a relic and your…
Very professional and great service! J&T go out of their way to help you and give great advice!
We moved into the area 3 years ago and found J&T early on. They take care of both of our cars and have consistently been clear about their findings, their recommendations are pragmatic and if we still have time before a repair is needed or there is an alternative solution, they’ve told me. Plain and simple, we trust…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
