How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for oil change
Clear ✕All 207 Google reviews tagged “Oil change” · showing 100
This place is awesome! The people there work hard and work good.
Excellent auto shop with friendly customer service. I have been coming here for about 5 years for my auto care needs and they’re consistently efficient with their service and transparent with pricing. Gavin at the front desk is a pleasure to work with. Highly recommended!
My check engine light was on so I took my truck in to get it serviced and they were able to figure it out and take care of the problem quickly. They were very professional and explained the issue thoroughly. Chris got me set up and moving with no hassle.
Great experience with J&T Automotive! Chris took great care of my car and provided excellent customer service. He was helpful, professional, and made the whole process easy. I really appreciate the great service and definitely recommend them!
This establishment is stellar. I have worked with several members of the team, and I have a super positive experience every time. They take time to educate, and their communication and professionalism are truly unparalleled. I've been taking my old girl there for over a year now and I only wish I'd found them…
First class services and honestly. The shuttle service is a big plus. Highly recommend to all my friends and family.
Good place to come and have maintenance done on your car. I trust this place more then dealerships. The technicians are very professional including the female that works here under the name Kinsey.
2026 I can confidently say that I have found a trutworthy automotive repair shop. I recently brought my 2011 Toyota Camry in for several repairs, including an A/C vacuum and recharge, alternator replacement, and alternator bearing replacement. From start to finish, the experience was exceptional. The quality of the…
Have been taking my tundra to J&T for a couple of years. Oil, tires, inspection, this an that. Always a great experience. Always complete on time. Always get a comprehensive service report/suggestions before anything outside of my oil change, tire rotation is done. 100% recommend. Online appointments are the best.
It is so hard to find an honest and good mechanic, but J&T is so much more than that. Detailed information at all times, quick, effective, fair price, and with the best attitude. The shop is pristine. You can confidently take all your cars there for the best quality service and maintenance. All the advisors are…
I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.
I had a great experience with JT Automotive. Their pricing was reasonable, and the service was completed quickly on my Mercedes without sacrificing quality. The staff was friendly, knowledgeable, and took the time to explain everything clearly. It's refreshing to find an automotive shop that is honest, efficient,…
Longtime friends who have lived in the area for more than 20 years first recommended J&T to us. I brought my Chevy in partly because it was time for an oil change but mostly because the check engine light had been going off and on since an air filter mishap at one of those stay-in-your-car places. J&T cleaned the…
CARLOS..DAVID.. BRIAN..Joseph..and All the guys do a GREAT JOB HERE..I don't know all their Names..... But All are FRIENDLY COURTEOUS AND HONEST And PROFESSIONAL and EFFICIENT...keeping us on the Road . .I'm glad I came here... Thanks so much. GUYS I forgot to mention OSCAR ..HES awesome and all here are Very nice And Honest
J&T is a neighborhood gem. We love the service, prices and all of the employees. They are super nice, knowledgeable and turn out cars quickly! Way better than taking our cars to the dealership!
J&T is a comprehensive auto repair shop with services ranging from routine maintenance to "deep dive" engine repair and transmission services. They provide pickup and drop off services which is very convenient when repair work is lengthy, and they use OEM qualified parts. I had my knock sensors and plenum gasket…
Jeremy did a great job!!
I have been going to J&T for years and have always been impressed with the level of care provided by every employee I’ve been in contact with. It almost feels like family when I go and have some work/ maintenance done on my vehicles. Can’t recommend them enough!
Excellent customer service for basic oil change.
Bryan and the rest of the reps and mechanics at J&T are the only people that we trust with our family vehicles. They are extremely knowledgeable, honest and capable to address any issues that we have had with past and present vehicles. Given that my truck is my office and my work keeps me on the roads outside of…
Brian, Awesome service manager excellent customer service. Detailed, courtesy excellent communication keep me up to date on progress on my 2500 Ram.
6 stars. I came in for an oil change, coolant flush, and fuel services. As a woman, I was treated with nothing but respect, and every effort was made to help me understand the issue. While my vehicle was in, issues were also found with the wheel bearing assembly. I had to leave my car for a few days, and J&T made…
Let’s start by saying that: Their CS and HONESTY is beyond me! Their amazing staff composed of ONLY men, actually greet people, in person AND over the phone! They don’t give you the average and miserable: hey, what’s up, what do you want, okaaay, Nope! They ACTUALLY and genuinely greet you! They ALWAYS sound like…
Richard worked on my C300. He was fantastic. My car is running so smoothly today. This shop seems to be very trustworthy. So important to have trust in those who provide car repair. Great automotive shop! J&T had my car ready to go in one day. Another thing that impressed me was the availability of Mercedes parts!…
excellent. detailed. quick. professional and reasonable price!
J&T is one of the best and most professional mechanic services I have ever worked with. The shop is clean, the people polite and attentive, the management's responsive and, all in all easy to work with. It all starts, when you walk through the door. They listen and then diagnose and keep you well informed of not…
I went to the dealership for my usual oil change, but they were charging an unusually high price. I called J&T, and Bryan immediately assisted me and explained their services. He let me know they could take care of my car the same day, which was very convenient. They also did a complimentary inspection and replaced…
Zack is amazing! He understood my needs and he met them. He made me feel like he actually cares.
My first visit with J&T Automotive. The couple of guys I interacted with were great. Communication was good. Pictures were provided. Never felt like they were trying to sell me on services I didn't need. And the lobby is very clean.
We always have a good experience here. They have serviced 3 of our vehicles and we have no complaints. Not a lot of upselling you can find at other places. Great communication and short wait times. Highly recommend.
I would like to sincerely thank J&T Automotive for the excellent service provided for my vehicle. The entire process was smooth, professional, and handled with great attention to detail. It’s clear that this team truly cares about both their work and their customers. I would especially like to highlight Jeremy as a…
Incredible service, good report and knowledgeable workers
It was a great experience; I will use it again! Update 10/31/2023: After three years, we are STILL with J and T Automotive the staff are professional, fair, and knowledgeable. Update 12/19/2025: After five years J & T is still on it's game, fair prices, excellent service we have been happy!
J&T is the best ! I've been bringing my cars here for about 20 years . Zack and his staff/family are the wonderful people ! Superb service and always a smiling face !
Waited 2 hrs for an oil change.
Thank you Mr. James, very much grateful for your help and over the Thanksgiving Holiday in Marshall, TX. Not only was J&L Automotive able to repair my car, he also towed me on a Sat. Night, from service road to Hotel without hesitation. Mr. Art, thank you for your service 🫡 and help in towing me and committing me…
I was traveling cross country when I had check engine lights come on. They went above and beyond to get me back on the road in my RV when they didn’t have to. I will be forever grateful to them and highly recommend them for any repairs.
Had a great experience at J&T Automotive. The team was friendly, fast, and honest, no pressure, just good service. I’ll definitely be back.
Got a recommendation from a friend. Payment It Forward. You definitely want to go to J&T Automotive. Ask for Grant. Grant is so helpful and determined to solve whatever issue your car is experiencing. Everyone there is polite and helpful and Michael is so gracious and charming while shuttling customers back and…
Took my truck in because I heard a noise in left front wheel. I suspected a bad wheel bearing. J&T confirmed the bearing was bad, and also suggested some other optional services, including a new battery after mine failed a test. I didn’t think I needed one until I realized the battery was over 7 years old and…
Fast and profesional service.
On time and thorough review of car. Great service and follow up.
Great customer service!! Fast, easy and reliable. Stand by their word and no hidden costs
Hello, as many know that in order to keep your vehicle up and running an oil change is a must. Looking for the right place to do your oil change is initial for a great experience. I’ve had the opportunity to pass by this place quite often, so I stopped by. As I found out upon my first visit - they offer car service…
Very good service,recommend it.
Great service..timely and professional
My Kia needed it's 50K maintenance done and I wanted to avoid taking it to the stealership since I had a feeling they were going to overcharge. The entire process was phenomenal from the very beginning with J&T. I was easily able to schedule an appointment online & receive text message reminders. On the day of they…
I’ve been a longtime loyal customer at West Houston Infiniti until I was given dishonest pricing. In June 2025, I had services done (due to engine light notification). Two months later, engine light reappeared and did not charge me for a diagnosis in which I thought it was fair but declined the services to fix the…
The J&T team was fantastic. They helped me solve a recurring problem that others couldn’t figure out. It was a much less expensive fix that expected and made sure they tried that before the more complicated and expensive repair I feared that I needed. They were also able to source hard to find tires quickly. Car was…
We’ve been using JT for a few years now and have always been very impressed with how honest, efficient and detailed they are, they service all of our fleet vehicles and they always make sure we are completely satisfied. We used to use another local outfit but changed after we noticed upselling and low quality with…
These guys are the best at customer service and knowledge for any car I've ever owned. Benz..bmw or range rover I have had dealerships were terrible. Great guys and amazing service. Wouldn't take my car anywhere else.
Great service and very professional. I have been pleased. I think the prices are fair but these darn foreign cars are just expensive to repair and maintain once out of warranty .
Been using these guys for the last 15 years for Vechicle Services and maintenance.
After moving to the Spring Branch area, I found J&T because they’re an authorized Carmax mechanic. I’ve gone back for all my car repair needs ever since and have had great service every time. They’re thorough and conscientious. Great value for the cost!
Great place and great work!
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
This was my first visit to J & T, as I have recently moved back to Hou and needed to find a reliable mechanic for my 2004 Boxster. Zack was my service advisor. 😊 He was welcoming, explained issues thoroughly, provided needed advice, and kept me informed on the progress of repairs, well above and beyond my…
J&T Automotive did a great job on my car. I just bought a used vehicle and took it to them for an oil change and general inspection. They took great photos of all aspects of my car and sent me a detail report that I can save and reference for later - all within the average price for an oil change. Great service!…
Friendly greeting, excellent service and satisfactory results.
This group continues to provide excellent service since we started going to J&T over a year ago. They are knowledgeable on domestic and foreign vehicles and their facility and team rivals any dealership!
They have great service and do an in depth analysis of my vehicle each time and always provide good education. I like that they provide a personal approach as well.
Excellent service
Great customer service and communication.
Great service and work. Good team very friendly. Works on about any car.
Great experience. Friendly and knowledgeable staff. They performed the work on my truck in a timely manner and updated me throughout the whole process.
Got my 4Runner in for 90k service. It needed oil change and new shocks and struts. The guys took care of me.
We have been using J&T Automotive for years, and for good reason. They are reliable, efficient and most helpful. Always good to talk to Zack and others at J&T. Thanks again for fixing my recent car probelm.
I’ve used J&T Auto for many years on both vehicles for many repairs and maintenance. They have always been honest, professional, and knowledgeable with each visit. J&T has always treated us well and I will continue to trust them with my business.
Great crew, timely work, great communication! Trust these guys to do a good job.
I am happy with repairs and services. They also fixed small things which needed adjustments. They were timely and very informative. They replaced rear schocks with what i want hard to get at no time. Over all very satisfied.
Always a great experience with these folks, courteous, professional, they know what they are doing! I have been going to them for close to 20 years.
I would absolutely recommend this shop for any type of auto repair or basic maintenance. They are professional and keep you up to date along the process of repairs. They send a detailed explanation of the work to be performed and have an automated process for you to approve the work. They are better than our…
J&T Automotive was recommended to my by a co-worker. I have been very happy with the service received there. His recommendation was spot on. They are all professional, friendly and honest (which is hard to find these days). I highly recommend J&T Automotive.
Great experience. Everyone helpful and courteous. On time! Excellent service!
J&T runs a professional high quality shop with that neighborhood feel. They are thorough, conscientious and do a top notch job!
Great experience and would recommend. the service manager Bryan is very knowledgeable and helpful.
J&T keeps my family safe. Zach makes us feel like family - we’re treated with respect and honesty. Paul was attentive, and he went above and beyond to help me before a business trip to Dallas. They’ve redefined “auto service!” Highly recommend.
They fixed my AC issue quickly and in a day. I appreciate their quick and accurate diagnosis.
We got excellent response, timely service and are very happy!
I paid $1000 for a temporary (2 month) "fix" of my car. When my car started having the same issue, I had to wait 2-3 days to have it re-diagnosed, just for them to tell me "we can't fix your issue, you're gonna have to take it to the dealership". Needless to say, I will not be bringing my car back here after this…
Quick service. Excellent service and an honest team. I can trust J&T to not try to up-sell me on things I don’t need. I know the quick oil change places are convenient, but I recommend using a reputable shop like J&T for oil changes so they can spot and treat little issues before they become bigger issues.
These guys are top notch, quick to get stuff done and very fair on the cost. Great family owned business I would highly recommend.
I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…
Absolutely the best place to take your car to be repair
Great customer service.!
Appreciate the great work done on all our vehicles and friendly service!!
Great service as always, including Zack, Brian, Uncle Mike! Good communication, prompt responses, and friendly attitudes...
Everything from the start to finish was handled amazing. Making the appointment was simple, drop off was easy and they are able to shuttle you home if you are close! They went above and beyond, and we will definitely be going back!
J&T Automotive was recommended to me by a friend and I had an excellent experience! Zach, Bryan and the staff were all very attentive, honest about the repairs and services that my car needed and explained everything in great detail. I also like how high tech everything was with their electronic communications. They…
The customer service is outstanding! Both Zack and Bryan are extremely knowledgeable and personable.
I have been taking my car here for several years for many different reasons. Body and collision repair, general maintenance. This is the only auto shop I trust and recommend to friends & family. They are very thorough and honest about what needs repairing and what can wait. They even go above and beyond the needed…
I've used J&T for years and they are honest, hardworking, and efficient. I would recommend them to anyone living in the Greater Houston Area.
Very clean waiting area. Greeted immediately upon entering. Polite and courteous service. Would recommend to anyone and most specially seniors. I am a senior and was treated with the up most respect.
J&T Automotive has been fabulous. They updated me through every step and dealt with my extended warranty from my dealership. They are a fabulous team and even had a shuttle to get me home when I dropped it off. Wouldn’t use anyone else.
Best damn European auto mechanic around! I prefer J & T over the dealership or any place else, any day. Brian and the team always take phenomenal care of my vehicle. They always make sure that everything is done right, and that my car service is complete. I have shared this before and I’ll share it again, I drive…
This time was for oil change / maintenance but I have been taking my autos to them and recommending them since abt 2008. I don’t live in the area any more but still return to J & T for all my auto needs. I feel I can trust them to be honest & not upsell me. Never had a problem there.
As always, this guys are on top of things. I called ahead to see what would be a good time to get my car inspected. In and out in record time. Thanks for always taking good care of me and my vehicles.
Great job. Able to get me in and out in half a day.
Great service. Inspected the car for future work planned in the Fall.
I have been using J&T Automotive for about 22 years. My service has always been very good. If I did have concerns of any type Zac has always made it right in a very professional manner. My children and grandchildren also use J&T based on the good service they do. Counting my vehicles + children and grandchildren…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
