Experts Reviews · Company report
J&T Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

J&T Automotive

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&T Automotive is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&T Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&T Automotive is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&T Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired J&T Automotive for 8 kinds of job.

J&T Automotive for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 488

All 57 Google reviews tagged “Tires” · showing 40

IDEA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

It was a great experience; I will use it again! Update 10/31/2023: After three years, we are STILL with J and T Automotive the staff are professional, fair, and knowledgeable. Update 12/19/2025: After five years J & T is still on it's game, fair prices, excellent service we have been happy!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge+ Punctuality+ Quality+ Professionalism
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always good service from J & T. Been a customer for over 30 years.

TiresGeneral repairs & maintenanceService not listed+ Quality+ Professionalism
Luther2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been using these guys for the last 15 years for Vechicle Services and maintenance.

TransmissionAuto body & trim repairElectrical repair+ Punctuality+ Quality+ Professionalism
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.

TransmissionTiresAuto battery replacement
KathieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cannot say enough about the service at this business. Not only did they take care of my rotor “noise” but replaced the breaks while disassembling, saving the cost of new brakes which were soon due. Note that I would have come here for new brakes at that time as well. Bryan treats everyone in my family … like family!

Steering & suspension repairTiresWheel alignment
MattLocal Guide · 261 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

TiresVehicle Inspection
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have been using J&T Automotive for years, and for good reason. They are reliable, efficient and most helpful. Always good to talk to Zack and others at J&T. Thanks again for fixing my recent car probelm.

Auto A/C rechargeEngine repairGeneral repairs & maintenance
NathanLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would absolutely recommend this shop for any type of auto repair or basic maintenance. They are professional and keep you up to date along the process of repairs. They send a detailed explanation of the work to be performed and have an automated process for you to approve the work. They are better than our…

Auto tire replacementOil changeSteering & suspension replacement
mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience. Everyone helpful and courteous. On time! Excellent service!

Air & cabin filter replacementBrakesOil change
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

J&T runs a professional high quality shop with that neighborhood feel. They are thorough, conscientious and do a top notch job!

Auto body & trim repairAuto brake replacementAuto detailing+ Quality+ Professionalism+ Value
ChrisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely excellent. Superb, friendly service. On time and on budget. This is an entirely new and pleasing experience for me in the car repair business. Highly and unreservedly recommended!! Chris Rivers.

General repairs & maintenanceTires
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest and good service

Tires
AnthonyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Uyen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing staff! We use J&T Automotive for any car issues. They are the sweetest group of guys who will go out of their way to make sure your experience is nothing short of perfect.

Tires
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I I took my car in at 7 AM.. I was settled home in a very nice Yukon S UV. The performance needed 30000 mile check up. Found that I needed wear shocks. They were replaced.. And only replace what I needed to be replaced not like a dealership where there replies everything. The crew is supernice and very…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
RichardLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I brought J&T my newly purchased 30 year old Corvette, a week-end driver, and had them do a complete evaluation of its condition. I had met with them previously to review their suggested services after purchase and they followed that plan. We replaced all the tires and the system fluids that were suspect. They…

TiresService not listed
tkir3529 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

J&T always does a great job. They are quick, friendly, and very reasonable prices.

Tires
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I brought my car in for a look over before a big road trip I was taking. Zach called me with the issues he found and he was very knowledgeable and explained everything very well so I knew exactly why everything needed to be repaired or replaced. They were able to complete all the work that day. I was very pleased…

BrakesSteering & suspension repairTires+ Value
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always a pleasure doing business at J&T. Honest, timely, and polite.

Oil changeTiresService not listed+ Punctuality+ Quality+ Professionalism
Jeanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I hate car problems but when I have an issue I take my car to these guys They are always thorough and get the job done I appreciate their honesty

Oil changeSteering & suspension repairTires
Red3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have dealt with the "Greeks" for many years and have had good service the whole time. I will continue to use them.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zack and his entire crew are very professional and yet kind. I trust J&T to perform the necessary repairs and only the necessary repairs. I have used their service for many years now and have never been anything but totally satisfied.

General repairs & maintenanceOil changeTires+ Quality+ Professionalism+ Value
Florence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Job well done on the vehicle and friendly trusting people.

Oil changeTiresService not listed
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Supewrb service and attention. Loyal customer for 20 years

Auto engine diagnosticExhaustGeneral repairs & maintenance+ Professionalism+ Value
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zack and the team are always first class.

General repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You guys are awesome! My car was tended to in a very timely manner with great customer service and professionalism. It was a great experience with a great group of genuine people!

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have been using this place for years. Wonderful group of people. Feels like family. They make maintaining your car seem fun and easy. Highly recommend!

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I stopped in this morning with a non-emergency. They took care of me and got me out of there very quickly. Great customer service. They just gained a new client.

Tires
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the BEST shop I have encountered after being ripped off the last 6 years living here especially with my BMW X5. I will never take any of my vehicles anywhere else. Car is back to driving like a gem and was kept safe and in perfect condition upon pick up. They are 100% Honest. Work with you. Show you all the…

ElectricalSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This team is outstanding! Very professional and helpful diagnosing issues with my car. Even installed a part at no charge as part of other work performed and more upcoming.

Steering & suspension repairTiresWheel alignment+ Punctuality+ Quality+ Professionalism
JasminLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I highly recommend J&T Automotive for your car care needs. They are very professional, extremely courteous, very knowledgeable, and incredibly efficient! I am so grateful to have found them and will continue to work with them to ensure my vehicle is always in tip-top shape! Thank you, J&T Automotive for all that you do!

Oil changeTires
JacindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

There were lights on my dash I didn't understand. That can be scary, but the guys knew exactly what they were . They took the 'scary" out of driving my car with alerts and had me drive it in to them for a check up. It was resolved for under a $100 and in less that one day. I am safe and on the road again. They…

Auto engine diagnosticGeneral repairs & maintenanceOil change
AmmarahLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The service, pricing and experts here are amazing. I got an oil change and transmission flush with them for my car and it was fantastic. The pricing is great and they offer so much information. With my oil change they also did an inspection that had pictures of everything in my car and it explained what looked good…

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My family has visited J&T for years and will continue to do so! I can not recommend them enough! Friendly, consistent, great value and trustworthy. Very pleasant staff to work with, always complete repairs timely and are great about squeezing you in if an emergency pops up. Great company - thank you for being a dependable local business!

Auto engine diagnosticTires+ Punctuality+ Quality+ Professionalism
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Good company, good people, fantastic pricing, and incredible repair work. Thank you.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Our family has used JT Automotive for car repairs for about 20 years on our family cars, all makes and models. They can fix anything and keep our vehicles running year after year! Engine, body work, tires, etc. We trust them to give us honest appraisals of what needs to be done, prices are very reasonable and work…

A/C installation & repairAir & cabin filter replacementAuto detailing
ChristosLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

J&T Automotive is by far the most knowledgeable and experienced auto shop in town. Their mindset is focused on perfection. It is not just fixing a vehicle. They know everything about it. Expertise in big brands and small. From a supercar, a vehicle from your collection, an old rare muscle car to a relic and your…

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
JimmyEdited 2 years ago★★★★★

Rating only, no written review.

TiresBatteryOil change+ Professionalism
Jess3 years ago★★★★★

Rating only, no written review.

Tires
MTA4 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceTires

Show more tires reviews (17 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 45%Overpriced 1%Not sure 4%

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