Experts Reviews · Company report
J&T Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

J&T Automotive

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&T Automotive is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&T Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&T Automotive is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&T Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired J&T Automotive for 8 kinds of job.

J&T Automotive for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#194 / 451

All 28 Google reviews tagged “Transmission”

Luther2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been using these guys for the last 15 years for Vechicle Services and maintenance.

TransmissionAuto body & trim repairElectrical repair+ Punctuality+ Quality+ Professionalism
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.

TransmissionTiresAuto battery replacement
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I needed work on my F-150. It wasn’t shifting properly. J & T promptly diagnosed the problem and replaced the transmission quickly. I had my truck back in just a couple of days and it is shifting properly. They washed and cleaned the truck, too. Great Service!

Transmission
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My parents have been using J&T since they opened in 1979. My wife and I used them when we lived in the area, and since I go past them twice a day in my commute, we have continued to do so. I recently had some transmission issues with my Tahoe, and had them do some wear and tear repairs as well, like front brakes…

Auto brake repairSteering & suspension repairTransmission
Tiffani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took our sons F150 in to J&T and they were very informative, honest and great to work with. Very professional. We will definitely be back!

General repairs & maintenanceTransmission
Cathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, communicative, speedy, and extremely confident in what my older audi q5 needed! Nick received the car after sitting at a transmission specialist for three weeks. He diagnosed the problem and saved us thousands of dollars in the process. Super honest and helpful! So grateful for J&T Automotive!!!

Transmission
JEZ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The services provided were not up to standard, the job itself is not what I expected and the reply that was given was to go to another workshop for the repair. Attached you will find the invoice for the charges for the services which did seem higher than what they go for market value.

Transmission
FerhatLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am happy with repairs and services. They also fixed small things which needed adjustments. They were timely and very informative. They replaced rear schocks with what i want hard to get at no time. Over all very satisfied.

Air & cabin filter replacementAuto battery maintenanceAuto maintenance
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Whenever someone asks if I know a good place to get their car worked on, I tell them to go to J&T Automotive. I've always been very happy with their work. They're very courteous and always informative on what needs to be done without pressuring you to do work that you don't feel is necessary. And they provide a…

General repairs & maintenanceTransmissionWheel alignment
AnthonyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Caleb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used J&T for years and they are honest, hardworking, and efficient. I would recommend them to anyone living in the Greater Houston Area.

Air & cabin filter replacementAuto maintenanceBrakes
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using J&T Automotive for about 22 years. My service has always been very good. If I did have concerns of any type Zac has always made it right in a very professional manner. My children and grandchildren also use J&T based on the good service they do. Counting my vehicles + children and grandchildren…

Air & cabin filter replacementAuto water leak repairBrakes
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Had recently purchased a 2006, low mileage car. They checked all systems and changed fluids etc.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Professionalism+ Value
LeslieLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always a pleasure to see the guys there

TransmissionTransmission repair
Red3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have dealt with the "Greeks" for many years and have had good service the whole time. I will continue to use them.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Hank11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Outstanding.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
KynLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Caring and professional customer service, extensive and uncanny knowledge. Integrity beyond comparison. Every single person we have dealt with at J & T has been polite and friendly every time. From our first visit, we were treated like family and our vehicle has always been given thorough and prompt attention. At…

Air & cabin filter replacementBrakesEngine repair
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Superb quality. JT is truly exceptional. I drive away totally secure about my car being safe

BrakesGeneral repairs & maintenanceTransmission+ Punctuality+ Quality+ Professionalism
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Outstanding service! From their customer service to their quick work and everything in between, we were highly satisfied!

A/C installation & repairAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
AmmarahLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The service, pricing and experts here are amazing. I got an oil change and transmission flush with them for my car and it was fantastic. The pricing is great and they offer so much information. With my oil change they also did an inspection that had pictures of everything in my car and it explained what looked good…

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys have been great to us. Year after year, we've learned to trust them (first for me in the mechanic world).

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Our family has used JT Automotive for car repairs for about 20 years on our family cars, all makes and models. They can fix anything and keep our vehicles running year after year! Engine, body work, tires, etc. We trust them to give us honest appraisals of what needs to be done, prices are very reasonable and work…

A/C installation & repairAir & cabin filter replacementAuto detailing
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Been using them for several year for stuff I don't want to (or can't) tackle on my own. Fair prices, quality parts, quick turn around. Much better than dealership. Always happy to offer options, explain repairs, good communication. 3 BMW's and a Mercedes. I recommend you give them a try.

Electrical repairGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
ChristosLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

J&T Automotive is by far the most knowledgeable and experienced auto shop in town. Their mindset is focused on perfection. It is not just fixing a vehicle. They know everything about it. Expertise in big brands and small. From a supercar, a vehicle from your collection, an old rare muscle car to a relic and your…

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Trey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceTransmission
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Quinn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryAir conditioningElectrical
Dick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceTransmission+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 45%Overpriced 1%Not sure 4%

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