How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for wheel alignment
Clear ✕All 96 Google reviews tagged “Wheel alignment” · showing 40
J & T automotive is one of a kind shop. The true personal concerned by all members of their team is seldom seen in customer service today. They treat you just how they would be expected to be treated. What a great group. I will not go anywhere else they have earned my respect and trust. Peter B.
Excellent auto shop with friendly customer service. I have been coming here for about 5 years for my auto care needs and they’re consistently efficient with their service and transparent with pricing. Gavin at the front desk is a pleasure to work with. Highly recommended!
Great staffing and clean restrooms. Nice people
J&T takes great care of all the vehicles in my family - from the big problems to the unknown light on in the dashboard! They are friendly, helpful and Mike will give you ride home if it’s going to take a while to fix your car.
Walked in and immediately got service and help! Excellent choice to stop in on a whim and nice interior. Many thanks to the team!
Great and fast service would def come back! Thank you guys.
Have been taking my tundra to J&T for a couple of years. Oil, tires, inspection, this an that. Always a great experience. Always complete on time. Always get a comprehensive service report/suggestions before anything outside of my oil change, tire rotation is done. 100% recommend. Online appointments are the best.
It is so hard to find an honest and good mechanic, but J&T is so much more than that. Detailed information at all times, quick, effective, fair price, and with the best attitude. The shop is pristine. You can confidently take all your cars there for the best quality service and maintenance. All the advisors are…
I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.
J&T is a neighborhood gem. We love the service, prices and all of the employees. They are super nice, knowledgeable and turn out cars quickly! Way better than taking our cars to the dealership!
J&T is a comprehensive auto repair shop with services ranging from routine maintenance to "deep dive" engine repair and transmission services. They provide pickup and drop off services which is very convenient when repair work is lengthy, and they use OEM qualified parts. I had my knock sensors and plenum gasket…
This place is not like other automotive shops- SUPER professional, nice inside, amazing staff, and wonderful service. I’m so glad I found this place!
I have been going to J&T for years and have always been impressed with the level of care provided by every employee I’ve been in contact with. It almost feels like family when I go and have some work/ maintenance done on my vehicles. Can’t recommend them enough!
Bryan and the rest of the reps and mechanics at J&T are the only people that we trust with our family vehicles. They are extremely knowledgeable, honest and capable to address any issues that we have had with past and present vehicles. Given that my truck is my office and my work keeps me on the roads outside of…
J&T is one of the best and most professional mechanic services I have ever worked with. The shop is clean, the people polite and attentive, the management's responsive and, all in all easy to work with. It all starts, when you walk through the door. They listen and then diagnose and keep you well informed of not…
Excellent experience at J&T Automotive! I needed an alignment on my 4Runner and they got me in and out faster than expected. The communication was top-notch; they kept me updated throughout the day and the staff was incredibly friendly. It’s clear why they have such a great reputation in Houston. If you want…
Excellent service all the way around. You can feel confident that you are being taken care of and your car is in good hands.
Zack is amazing! He understood my needs and he met them. He made me feel like he actually cares.
I received excellent service from J&T Automotive. I dropped my car off for a front wheel alignment. Quick turnaround. Reasonably priced. Free shuttle. My service rep, Brian, kept me informed on the status and also followed up later to ensure I was satisfied with the work after I picked up my vehicle. I would highly recommend J&T.
We always have a good experience here. They have serviced 3 of our vehicles and we have no complaints. Not a lot of upselling you can find at other places. Great communication and short wait times. Highly recommend.
A bit pricier than others, but the premium is worth it. The service is fantastic and the turnaround time is unbeatable. I definitely recommend using them for any repairs or service.
It was a great experience; I will use it again! Update 10/31/2023: After three years, we are STILL with J and T Automotive the staff are professional, fair, and knowledgeable. Update 12/19/2025: After five years J & T is still on it's game, fair prices, excellent service we have been happy!
My wife has been taking her Lexus to Niko at J&T with excellent service. So when I was having an issue with my Jeep I took it in. The service and quality of work was over the top. Honest with no overselling. The service bays and waiting area are absolutely spotless. I don't think we will be taking either of our vehicles to anyone else.
I’ve used J&T for 20 years and they’ve worked on every car I’ve owned from Ford and Chevrolet to Lexus and Mercedes, and always done a great job. They’re thorough, professional, honest, and stand behind their work. They've done everything from change the oil to put in a new motor for me. I've even used their body…
The J&T team was fantastic. They helped me solve a recurring problem that others couldn’t figure out. It was a much less expensive fix that expected and made sure they tried that before the more complicated and expensive repair I feared that I needed. They were also able to source hard to find tires quickly. Car was…
We’ve been using JT for a few years now and have always been very impressed with how honest, efficient and detailed they are, they service all of our fleet vehicles and they always make sure we are completely satisfied. We used to use another local outfit but changed after we noticed upselling and low quality with…
These guys are the best at customer service and knowledge for any car I've ever owned. Benz..bmw or range rover I have had dealerships were terrible. Great guys and amazing service. Wouldn't take my car anywhere else.
The people at J&T are very helpful and thoughtful. My battery was dead and I have a doctors appointment. They got me to my appointment and when it was over, I had a new battery in my car. Thanks to all.
I am a DIY person. I replaced front wheel bearings, a front end parts having to do with truck steering, new tires. I do not have alignment equipment. Took to J&T for alignment, left it at 800am, did not pickup till 200pm same day. Took a little longer than a normal alignment time but Oscar was making sure my wife…
Been using these guys for the last 15 years for Vechicle Services and maintenance.
They did a lot of work on my vehicle and at a very reasonable price. And the customer service was great.
Great place and great work!
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
Cannot say enough about the service at this business. Not only did they take care of my rotor “noise” but replaced the breaks while disassembling, saving the cost of new brakes which were soon due. Note that I would have come here for new brakes at that time as well. Bryan treats everyone in my family … like family!
I always trust J&T for all my car service needs! They’re wonderful! Great customer service, clear communication, reasonable prices. Thanks again!
Great service and work. Good team very friendly. Works on about any car.
I am happy with repairs and services. They also fixed small things which needed adjustments. They were timely and very informative. They replaced rear schocks with what i want hard to get at no time. Over all very satisfied.
Always a great experience with these folks, courteous, professional, they know what they are doing! I have been going to them for close to 20 years.
I would absolutely recommend this shop for any type of auto repair or basic maintenance. They are professional and keep you up to date along the process of repairs. They send a detailed explanation of the work to be performed and have an automated process for you to approve the work. They are better than our…
J&T Automotive was recommended to my by a co-worker. I have been very happy with the service received there. His recommendation was spot on. They are all professional, friendly and honest (which is hard to find these days). I highly recommend J&T Automotive.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
