Junk removal service · Rapid City, SD · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 41 waste removal servicesiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★197 Google reviews · 24 photos
99%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate J Dog Junk Removal & Hauling five stars based on 197 reviews. Customers frequently cite punctuality, efficient service, and fair pricing for tasks like hauling, moving, and cleaning out properties. Communication is highlighted as a strength, with staff often providing updates and confirming appointments. One recurring criticism involves a lack of proactive disclosure regarding property damage incurred during a job, which led to unresolved reimbursement requests.
Google rating: 5.0 out of 5 from 197 reviews (99% five-star).
Reviews on this page: 197 Google reviews (161 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Waste Removal Service serving Rapid City, South Dakota.
Data from Google, last updated November 2, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
J Dog Junk Removal & HaulingWaste Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J Dog Junk Removal & Hauling: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J Dog Junk Removal & Hauling: 100/100 on this factor. Category median: 99.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J Dog Junk Removal & Hauling: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J Dog Junk Removal & Hauling: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J Dog Junk Removal & Hauling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
Bar = this company · dark tick = category median.
Star ratings
197 Google reviews we collected
5.0of 5
5 stars19699%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 161 written reviews
100%praise
Praise367100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8924%
Speed & response8724%
Would recommend6919%
Quality & results5515%
Price & value4312%
Communication164%
Honesty & trust92%
What customers talk about
We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I live in Lead South Dakota and it’s hard to find anyone who does this kind of work, let alone for a reasonable price.”
“They were early, courteous and got the job done quickly and professionally.”
“I highly recommend them for your junk removal needs.”
“J Dog did wonderful work, and I was so glad that they took away all the stuff I needed gone.”
“They showed up promptly, removed items safely , cleaned area when finished, charged reasonable ly.”
“Derek communicated well even answering the phone on a weekend.”
“For prompt and reliable junk removal and hauling, call JDog.”
People customers mention
Derek9 reviews
Jdog3 reviews
Hills3 reviews
Pat3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired J Dog Junk Removal & Hauling for 8 kinds of job. Pick one to see what they paid and said.
SSoupany6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★
J Dog Junk Removal & Hauling was responsive and did a great job cleaning out a hoarder apartment. Unfortunately, they broke a window during the job and didn’t tell me about it until I asked. I requested reimbursement for the damage but haven’t received a response. Accidents happen, but being upfront and following…
RRonda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
After another company was a no show J Dog came through. I live in Lead South Dakota and it’s hard to find anyone who does this kind of work, let alone for a reasonable price. They were early, courteous and got the job done quickly and professionally. I highly recommend them for your junk removal needs. I will be…
SSusan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I know this is a bit late in coming, but Derek and his crew moved my stuff from a U-Haul into my new house. They were So polite and caring with my stuff. There were no damages to my walls or my stuff. If you were in need of someone, these are the guys to call. Thank you so much for caring about my stuff as much as I do.
Aann2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Professional, polite and communicative. He was running late and notified ahead of time. Will be using Jdog for any future cleanup needed!
AAna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Derek communicated well even answering the phone on a weekend. He was clear with any adjustments that needed to be made and he picked up exactly when he said he would. He even texted me a photo after it was all done. I would totally recommend him.
NNikki3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I would definitely recommend they cleaned out my storage unit after it was broke into and they also did some stuff I had piled into my garage. They were fast and they were very efficient. They even cleaned up some extra stuff that was round the area.
J Dog Junk Removal & Hauling was responsive and did a great job cleaning out a hoarder apartment. Unfortunately, they broke a window during the job and didn’t tell me about it until I asked. I requested reimbursement for the damage but haven’t received a response. Accidents happen, but being upfront and following through matters. I appreciated their initial service, but the lack of communication and accountability afterward has been disappointing.
R
Ronda Miller6 reviewsiTotal number of Google reviews Ronda has written across all businesses on Google Maps, not just this one.
After another company was a no show J Dog came through. I live in Lead South Dakota and it’s hard to find anyone who does this kind of work, let alone for a reasonable price. They were early, courteous and got the job done quickly and professionally. I highly recommend them for your junk removal needs. I will be calling them again in the future. Thanks gentlemen!
Response from the owner · a month ago
Thank You! We greatly appreciate the work. -Derek
S
Susan Hughes1 reviewiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
I know this is a bit late in coming, but Derek and his crew moved my stuff from a U-Haul into my new house. They were So polite and caring with my stuff. There were no damages to my walls or my stuff. If you were in need of someone, these are the guys to call. Thank you so much for caring about my stuff as much as I do.
Response from the owner · 2 months ago
Thank you! We greatly appreciate the work. -Derek
A
ann herrmann2 reviewsiTotal number of Google reviews ann has written across all businesses on Google Maps, not just this one.
Derek communicated well even answering the phone on a weekend. He was clear with any adjustments that needed to be made and he picked up exactly when he said he would. He even texted me a photo after it was all done. I would totally recommend him.
Response from the owner · 3 months ago
Thank You! We greatly appreciate the work -Derek
N
Nikki Pierce3 reviewsiTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
I would definitely recommend they cleaned out my storage unit after it was broke into and they also did some stuff I had piled into my garage. They were fast and they were very efficient. They even cleaned up some extra stuff that was round the area.
Response from the owner · 3 months ago
Thank You! We greatly appreciate the work. -Derek
B
Black Hills Group, Sierra Club (ExComm)4 reviewsiTotal number of Google reviews Black has written across all businesses on Google Maps, not just this one.
Very courteous efficient friendly and professional operation that always comes through for the client. We need more small businesses like this one these days. Strongly recommend.
Positive: Quality
Services: Furniture removal, Junk removal, House & garage cleanouts, Mattress removal & disposal, Trash removal & disposal, Service not listed
Response from the owner · 3 years ago
Thank You! We greatly appreciate the work. -Derek
B
Brad Reipke17 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
