Experts Reviews · Company report
J. Griffin Heating Plumbing & Cooling Peabody logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%46+20.1Reliability 19%77+14.4Value 13%7+0.9Momentum 10%42+4.2Track record 9%2+0.2Accountability 6%28+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

J. Griffin Heating Plumbing & Cooling Peabody

Peabody, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 48 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.J. Griffin Heating Plumbing & Cooling Peabody is better than 46% of HVAC contractors.C
46
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).J. Griffin Heating Plumbing & Cooling Peabody is better than 77% of HVAC contractors.B
77
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.J. Griffin Heating Plumbing & Cooling Peabody is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.J. Griffin Heating Plumbing & Cooling Peabody is better than 7% of HVAC contractors.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.J. Griffin Heating Plumbing & Cooling Peabody is better than 42% of HVAC contractors.C
42
Track recordTrack record · 7% of the scoreReview volume and years with reviews.J. Griffin Heating Plumbing & Cooling Peabody is better than 2% of HVAC contractors.F
2
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.J. Griffin Heating Plumbing & Cooling Peabody is better than 28% of HVAC contractors.D
28

Reviews for your job

Customers hired J. Griffin Heating Plumbing & Cooling Peabody for 4 kinds of job.

J. Griffin Heating Plumbing & Cooling Peabody for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k

All 1 Google reviews tagged “Heating system installation”

★★★★★ Andrew · 7 months ago

I called J Griffin out to my house in a panic after waking up to our carbon monoxide detectors going off. They responded immediately and found that the CO2 leak was coming from my furnace and I would need to get it replaced. They found a replacement unit for me and we scheduled the appointment to replace it, the…

Paid $1,000+Great priceHeating system installation

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance4$37–$292
Heating system repair4$228–$1.6k
HVAC system repair4$192–$955
Heating system maintenance2$54–$292

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