Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%46+20.1Reliability 19%77+14.4Value 13%7+0.9Momentum 10%42+4.2Track record 9%2+0.2Accountability 6%28+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREJ. Griffin Heating Plumbing & Cooling Peabody
Peabody, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 48 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.J. Griffin Heating Plumbing & Cooling Peabody is better than 46% of HVAC contractors.C
46
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).J. Griffin Heating Plumbing & Cooling Peabody is better than 77% of HVAC contractors.B
77
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.J. Griffin Heating Plumbing & Cooling Peabody is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.J. Griffin Heating Plumbing & Cooling Peabody is better than 7% of HVAC contractors.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.J. Griffin Heating Plumbing & Cooling Peabody is better than 42% of HVAC contractors.C
42
Track recordTrack record · 7% of the scoreReview volume and years with reviews.J. Griffin Heating Plumbing & Cooling Peabody is better than 2% of HVAC contractors.F
2
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.J. Griffin Heating Plumbing & Cooling Peabody is better than 28% of HVAC contractors.D
28
Reviews for your job
Customers hired J. Griffin Heating Plumbing & Cooling Peabody for 4 kinds of job.
J. Griffin Heating Plumbing & Cooling Peabody for swimming pool automation and controls repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$529+64% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 59%Overpriced 4%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 4 | $37–$292 |
| Heating system repair | 4 | $228–$1.6k |
| HVAC system repair | 4 | $192–$955 |
| Heating system maintenance | 2 | $54–$292 |
