Brandon Baer10 reviews
These guys were great. They fixed the nail in my tire within 30 minutes in a pinch. Thank you!
- Services: Service not listed
Review from Google · view on Google
J.J. Service Center
J.J. Service Center at a glance
Google reviewers rate J.J. Service Center 4.7 out of 5 based on 60 reviews, with the owner responding to 23% of them. Customers frequently praise the shop for fair pricing, honest advice, and quick turnaround times for repairs like tire patches and A/C fixes. However, several low-star reviews cite unprofessional behavior and system errors specifically related to U-Haul truck rentals, noting issues with key availability and staff attitude during those transactions.
- Google rating: 4.7 out of 5 from 60 reviews (88% five-star).
- Reviews on this page: 60 Google reviews (47 with written comments).
- Owner responses: the business replied to 23% of reviews.
- Most recent review: August 28, 2026.
- Service: Electronics Repair Shop serving Highwood, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★60 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Melissa ChavezLocal Guide · 29 reviews
As a single woman who doesn’t much about cars, I always feel safe taking my car to JJ’s. Jason and his team are always helpful and very polite. They have always quotes fair pricing on the work they’ve performed on my car. Thank you so very much for helping get my car driving safely again/
- Price assessment: Great price
- Services: Service not listed
Review from Google · view on Google
Zaydee Jafari1 review
Great service! Only place I’d trust with my vehicle!
- Price assessment: Great price
Review from Google · view on Google
Stephanie Rabiola5 reviews
I always recommend this place, It is so reasonably priced and I feel heard, and I feel seen. Jason really listened to me and gave me sound and solid advice even when it did not benefit the establishment. They spent a great amount of time helping navigate my repairs. SO Appreciative and grateful for JJ's Service Center!
- Price assessment: Great price
- Services: Auto body & trim repair
Review from Google · view on Google
Nick Ludwig2 reviews
I would like to say how wonderful this auto mechanic shop is. I’ve been going there for years. They do the Fleet vehicles for us too always good. Customer satisfactory goes over. What’s wrong with the issue of the vehicle in detailed with fair pricing for repairs definitely will be coming here in to use them going forward thank you Jason
Review from Google · view on Google
Michelle WalshLocal Guide · 62 reviews
Came here to get my mirror attached back on my car and they did it for free. No one does work even for ten minutes for free anymore!!!! Thank you J.J Service Center I’ll be back if I need anything!!!
Review from Google · view on Google
Keller WestmanLocal Guide · 125 reviews
Great place.
Review from Google · view on Google
Elijah Moe4 reviews
Extremely disappointed in this location’s Uhaul service. I reserved a Uhaul truck for pick-up and the keys aren’t in any of the lock-boxes. I have been on-and-off the phone with Uhaul agents for an hour, and there are no other 15’ trucks available in my area. You guys have completely screwed me over. I have people coming in two hours to help me move all my furniture, and you have left me with no vehicle to put said furniture into!! I’m beyond pissed.
Response from the owner · a year ago
Yes there was a mix up with the keys and we are sorry for that. We did make a mistake here. We did our best to try and help you out with extra days with the truck and some free boxes. If we can help further we would be happy to try and help. Mistakes happen and we will do our best not to make this mistake again.
Review from Google · view on Google
Todd Gehrke-Mortgage GuruLocal Guide · 18 reviews
I would consider this as a last resort. My wife had a bad experience when we moved our daughter out of her apartment last year where it took them hours to figure out a rental option because they were having system issues. Sadly because they are close to the complex when moving my daughter back in this time I called the same place. The guy that answered the phone made it clear he didn’t want to answer any questions regarding what they had available, what rates were etc he was dismissive and said “just go online and look.” It seems evident he didn’t want to deal with people unfortunately dude, PEOPLE is where the money comes from. I called Frank at Home Depot. He only had one truck available but answered all my questions and was very helpful. I would much rather do business with Frank than wherever the kid was at JJ’s that doesn’t want my business anyway.
Response from the owner · a year ago
I'm sorry you felt like that was a bad experience. I did give you the rate, and explained you should make a reservation online. I also explained I had a customer in the office. We do always prioritize our auto repair customers first and foremost. U-Haul is a service we provide for the community and makes up a very small portion of our business and is mostly managed online. I did try and explain that you should make a reservation first and you hung up. One minute later someone did take that truck with a reservation. It is a live inventory.
Review from Google · view on Google
Charles BaloghLocal Guide · 13 reviews
My Daughter is new to the area and brought her car into J Js to address an apparent plugged A/C drain line. She is hesitant to take her car to a mechanic as she has been taken advantage of before. Normally I did all her maintenance but now she’s far away. J J treated her with respect and honesty. Took about 15 minutes to clear the problem (plugged drain) and charged her a very fair price. She now has dry carpets and dry feet again……thanks.
Review from Google · view on Google
Business details
- Address: 433 Sheridan Rd, Highwood, IL 60040
- Phone: (847) 681-1228
- Website: jjservicecenter.com
- Service area: Highwood, IL