J. Robert's Menswear of Janesville logo

J. Robert's Menswear of Janesville

4.8 ★★★★★ · 108 Google reviews · 24 photos
Men's clothing store · Elkhorn, WI

J. Robert's Menswear of Janesville at a glance

Customers frequently praise the store for its helpful staff, accurate fittings, and ability to handle last-minute requests for weddings, proms, and rentals. Many reviewers note reasonable pricing and quick turnaround times for alterations and suit coordination. However, several low-star reviews criticize the dry cleaning service for lacking a posted price list and charging unexpectedly high fees. Others report issues with communication regarding shipping promises and instances where alterations were completed close to event deadlines.

  • Google rating: 4.8 out of 5 from 108 reviews (94% five-star).
  • Reviews on this page: 108 Google reviews (94 with written comments, 6 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Sewing Service serving Elkhorn, Wisconsin.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.8
★★★★★
108 reviews on Google
5★101
4★2
3★0
2★0
1★5

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jack and Max were very helpful finding and fitting my tux, its perfect.”
  • “From start to finish they were top-notch with professional service, reasonable prices.”
    “allow me to be upset when I say every single suit for the groomsmen and parents were messed up.”
  • “Would highly recommend and we’ll be returning customers.”
    “Overall would definitely not recommend this place, was initially lied to by a female employee(who apparently no longer works there) indicating that sh…”
  • “We did have a groomsman’s suit arrive in the wrong size and it was fixed fast I (bride) didn’t know til after the wedding.”
  • “The suits were very high quality, and pricing was very reasonable.”
    “No price list so expected normal dry cleaning costs I have paid in recent past.”
  • “The team was very easy to work with, and the suits came in on time and fit well.”
  • “Awesome experience, trusted this place with both proms.”
    “The male worker again got involved saying he was standing right there when we brought them in and we weren’t told $109, pretty much calling me a liar.”

People customers mention

  • Dylan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Matt Woods2 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had to get my tux fitted and their customer service was excellent. Very helpful and knowledgeable.

Response from the owner · 5 days ago

We appreciate you finding us through Google search. Thank you for your patronage and see you soon!

Josh Phillips5 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mary was extremely helpful! She took her time to make sure I found everything I needed on short notice. I am very grateful for her help.

Dean Houlberg1 reviewTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I walked in without an appointment. Mary fitted me and coordinated my suit, shirt, tie, etc and Dylan hemmed my pants in a few minutes while I waited. I recommend this exceptional men’s store.

Response from the owner · 3 weeks ago

It was a pleasure to meet you and Debbie. I am glad you found us. We have our home store in Elkhorn as well. Looking forward to serving you in the future.

Ariana SotoLocal Guide · 14 reviewsTotal number of Google reviews Ariana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mary is who attended us all, we were a smaller party but I can only assure that even if we were a party of 20 her services would be exactly the same for every single one us. What a hard working quick witted, and kind woman! Absolutely loved her! Thank you so much Mary, we appreciate you way more than you understand!

Abagail Orbison9 reviewsTotal number of Google reviews Abagail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with our suit rentals. We had some changes and lots of questions. They were very helpful with everything. We did have a groomsman’s suit arrive in the wrong size and it was fixed fast I (bride) didn’t know til after the wedding. Thank you!!

Response from the owner · a month ago

We truly appreciate your review. We work hard to provide excellent customer service. Hope to see you again!

Eva6 reviewsTotal number of Google reviews Eva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mary was very attentive and helpful! Great experience

Steffan Frisque2 reviewsTotal number of Google reviews Steffan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and knowledgeable staff. Fitted for a suit and it was a great experience.

Corey LarsenLocal Guide · 15 reviewsTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly, helpful, and informative! They do custom orders as well!

Luccas Contreras2 reviewsTotal number of Google reviews Luccas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have brought over 5 suits here for alterations. I’ve always had a lovely experience! Just dropped off my next suit there to be tailored! Quality staff and quality experience.

Trent Anderson5 reviewsTotal number of Google reviews Trent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I rented suits from here for myself and my groomsmen for my wedding. The team was very easy to work with, and the suits came in on time and fit well. They were able to accommodate getting measurements for people who were out of state and not able to come in person for measurements. The suits were very high quality, and pricing was very reasonable.

J. Robert's Menswear of Janesville on Google Maps →

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