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J Salon

Hair salon · Castle Rock, CO · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%94+6.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 147 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 62%
4.9 ★★★★★ 328 Google reviews · 24 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$103typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

J Salon at a glance

Customers frequently praise the salon for attentive communication, where stylists listen to specific requests and execute cuts and color accurately. The facility is described as clean and welcoming, with staff noted for their patience and friendly demeanor. However, recurring criticisms highlight significant scheduling issues, including last-minute cancellations, booking discrepancies between online and in-person availability, and unexpected price increases or fees for services.

  • Google rating: 4.9 out of 5 from 328 reviews (96% five-star).
  • Reviews on this page: 328 Google reviews (274 with written comments, 17 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Wedding Hair Stylist serving Castle Rock, Colorado.

Data from Google, last updated November 12, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

Satisfaction91Reliability89Craft & service100Value97Momentum100Replies to reviews94Satisfaction: 91 (median 91)Reliability: 89 (median 86)Craft & service: 100 (median 99)Value: 97 (median 100)Momentum: 100 (median 100)Replies to reviews: 94 (median 56)
J SalonWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J Salon: 91/100 on this factor. Category median: 91.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J Salon: 89/100 on this factor. Category median: 86.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J Salon: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J Salon: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J Salon: 94/100 on this factor. Category median: 56.A
94

Bar = this company · dark tick = category median.

Star ratings

328 Google reviews we collected

  • 5 stars31696%
  • 4 stars21%
  • 3 stars10%
  • 2 stars10%
  • 1 star82%

Praise vs complaints

Phrases our text analysis found in 274 written reviews

  • Praise25594%
  • Complaints156%

Price

What customers reported paying

$1030% vs typical wedding hair stylists

Middle half of what 136 customers paid ($66–$214) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8331%
  • Quality & results7628%
  • Would recommend5320%
  • Honesty & trust207%
  • Communication176%
  • Price & value135%
  • Speed & response83%

What customers talk about

We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Raelyn was patient, kind, and did a phenomenal job with both the cut and color.”
  • “Had a great experience here- beautiful salon, clean, fun music, drinks, and left absolutely loving my hair!”
    “The haircut is probably one of the worst I’ve ever had it’s totally and even when side longer than the other.”
  • “If you’re looking for someone who knows how to make your hair look gorgeous, I 100% recommend Regan!”
    “’ Do not recommend going here.”
  • “You can tell she genuinely loves what she does and cares about her clients.”
  • “She really listened to what I wanted, paid attention to every detail, and my hair turned out even better than I imagined.”
  • “The cost i think is quite reasonable, i was paying a lot more at my last salon.”
    “OVERCHARGED / UNDERWHELMED”
  • “Kind, professional, timely, always on trend, They work with me to cover my grey, they don’t pressure you to spend extra money although their products…”
    “They charged me a $65 no show fee when I called 10 days before my scheduled appointment to cancel and again the day before to ensure they received my…”

People customers mention

  • Reagan 18 reviews
  • Zoe 16 reviews
  • Andee 13 reviews
  • Lexie 12 reviews
  • Raelyn 11 reviews
  • Jillyn 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired J Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

My daughter went to Raelyn for highlights and a cut, and she couldn’t be happier! Raelyn was patient, kind, and did a phenomenal job with both the cut and color. She even made a video showing how to put the Dom Dom rollers in my daughter’s hair so she could refer to it at home. Such a thoughtful touch—thank you, Raelyn -

Paid $200+Service not listed
Madeleine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great experience here- beautiful salon, clean, fun music, drinks, and left absolutely loving my hair!!! Andy did an amazing job and was fun to talk to!

Paid $200+
Katerina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an amazing experience with DAISY! She is so sweet and I loved her energy and vibes. I will definitely be seeing her again :)

Paid $40–60Service not listed
Debi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Went To J Salon in Parker today. Their new location on Main Street and Jordan is a very cool space. Daisy was great and I love my new cut and highlights. She listens to what I was asking for and I am so pleased.

Paid $140–160
CJ11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Loved my experience at this salon today! It has such a good vibe. Taytum was fantastic, and my hair feels so healthy.

Paid $40–60Service not listed
Macy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got a hair cut with Zoe; A few inches off and long layers with face framing. She was the best! Cut came out exactly how I wanted! She even started by cutting less than I initially requested and let me check up on the length just to double check I wanted to cut more. We all know how it goes when you request 2” off…

Paid $60–80

Photos

Customer reviews

4.9 ★★★★★ 328 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sabrina Anderson2 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zoe did an amazing job! She cut my hair exactly how I imagined it.

  • Price: $80–100
  • Atmosphere: Relaxing
Claudia Iglesias3 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All great Lexi was awesome!! Thanks Claudia

Response from the owner · 3 days ago

Claudia, thank you for the kind words! We're so happy to hear you had a wonderful experience. Lexi will love knowing you enjoyed your time with her. We appreciate your support and look forward to welcoming you back to J Salon! - The J Salon Team

Lori S6 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter went to Raelyn for highlights and a cut, and she couldn’t be happier! Raelyn was patient, kind, and did a phenomenal job with both the cut and color. She even made a video showing how to put the Dom Dom rollers in my daughter’s hair so she could refer to it at home. Such a thoughtful touch—thank you, Raelyn -

  • Price: $200+
  • Services: Service not listed
  • Atmosphere: Energetic, Modern
  • Maintenance: Pristine
Response from the owner · 3 days ago

Lori, thank you so much for sharing such a thoughtful review! We're thrilled your daughter loves her new hair. Raelyn takes great pride in creating beautiful results while making sure every guest feels comfortable and confident. We love that she went the extra mile with a styling video so your daughter can recreate the look at home! Thank you for trusting J Salon with her hair. We look forward to seeing you both again! - The J Salon Team

Erik LiknessLocal Guide · 24 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jillyn is absolutely the best. Able to create a vision, share it and execute with amazing talent. Looks good for many weeks.

Response from the owner · 3 days ago

Erik, thank you so much for the wonderful review! Your kind words mean a great deal. Jillyn is passionate about bringing each guest's vision to life through thoughtful consultation, artistry, and attention to every detail. We're so glad you're loving your results long after your appointment! Thank you for your continued trust and support. - The J Salon Team

Madeleine Smith11 reviewsTotal number of Google reviews Madeleine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience here- beautiful salon, clean, fun music, drinks, and left absolutely loving my hair!!! Andy did an amazing job and was fun to talk to!

  • Price: $200+
  • Atmosphere: Relaxing, Energetic, Modern
  • Maintenance: Pristine
Response from the owner · 3 days ago

Madeline, thank you so much for the wonderful review! We're thrilled you enjoyed your experience, from the salon atmosphere to the little details that make your visit special. Andee will be so happy to hear you love your hair and enjoyed your time together! We appreciate you choosing J Salon and look forward to seeing you again soon! The J Salon Team

Makayla Pfaff2 reviewsTotal number of Google reviews Makayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing!

Response from the owner · 3 days ago

Makayla, thank you so much for the kind words! We're so happy you had an amazing experience at J Salon. We truly appreciate your support and can't wait to welcome you back! - The J Salon Team

Kristie Basica8 reviewsTotal number of Google reviews Kristie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jillyn was fantastic.. Great hair color and Trim

Response from the owner · 3 days ago

Kristie, thank you so much for the kind words! We're thrilled you loved your color and trim. Jillyn will be so happy to hear you enjoyed your experience. We appreciate you choosing J Salon and look forward to seeing you again! - The J Salon Team

Aaliyah lam1 reviewTotal number of Google reviews Aaliyah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Regan is absolutely amazing at what she does! She’s so talented, professional, and truly takes her time to make sure your hair turns out perfect. My hair came out so beautiful, shiny, and healthy-looking, and I couldn’t be happier with the results! She pays attention to every little detail and makes you feel comfortable throughout the whole appointment. You can tell she genuinely loves what she does and cares about her clients. If you’re looking for someone who knows how to make your hair look gorgeous, I 100% recommend Regan! She never disappoints!

Response from the owner · 3 weeks ago

Aaliyah, thank you for your beautiful review and kind words about Reagan! We’re delighted to hear how much you love your results and that your experience felt just as exceptional as the finished look. Reagan’s eye for detail and commitment to her craft are truly special, and we’re so grateful you chose J Salon to be part of your hair journey. We look forward to welcoming you back for another wonderful experience! - The J Salon Team

Caroline ChampagneLocal Guide · 17 reviewsTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jaimee is great!! Love my hair!

  • Price: $80–100
  • Services: Service not listed
  • Atmosphere: Relaxing, Energetic, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · 3 weeks ago

Caroline, thank you for your kind review! We’re so happy to hear how much you love your haircut. Jaimee takes pride in creating beautiful, personalized results, and we’re delighted she was able to give your long layers the perfect finish while leaving your hair smooth and polished. We truly appreciate your trust in J Salon and look forward to seeing you again! - The J Salon Team

gayla ekstromLocal Guide · 15 reviewsTotal number of Google reviews gayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jsalon is a very comfortable, welcoming salon. Friendly people! Rayleyn is amazing, my natural Grey isn’t a pretty grey. The blond grey blending she does really brightens up my color. It truly is magical how she does it. Great clean cuts too. I’m have looked for long time for Sylist that is as knowledgeable and talented as she is! I used to think you had to go downtown to find a great salon, I have found it at JSalon. I also love the JSalon products very high quality!!

  • Services: Service not listed
  • Atmosphere: Relaxing, Modern, Cozy, Other
  • Maintenance: Pristine
Response from the owner · 3 weeks ago

Gayla, thank you for such a thoughtful and wonderful review! We’re delighted to hear how much you love your results with Raelyn. Her expertise in customized color and grey blending allows her to create beautiful, dimensional results that enhance each client’s natural beauty, and we’re so happy you’ve found a stylist you trust. It means so much to know that you feel welcomed and cared for at J Salon, and that you’re enjoying our thoughtfully curated haircare products as well. We’re grateful to have you as part of our salon community and look forward to seeing you again! - The J Salon Team

J Salon on Google Maps →

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