J4 Junk Removal maintains a five-star average from 234 reviews, with customers frequently citing punctuality, professional communication, and affordable pricing for services like home cleanouts, shed demolition, and commercial waste removal. Reviewers note the company often provides same-day service and clear quotes, though two low-star reviews describe instances of missed appointments and unreturned phone calls. The owner has not replied to any customer reviews.
Google rating: 5.0 out of 5 from 234 reviews (98% five-star).
Reviews on this page: 234 Google reviews (191 with written comments, 7 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 14, 2026.
Service: Hauling Service serving Norfolk, Virginia.
Data from Google, last updated November 10, 2026.
Star ratings
234 Google reviews we collected
5.0of 5
5 stars22998%
4 stars31%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 191 written reviews
99%praise
Praise47699%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response12927%
Price & value10321%
Staff & attitude9119%
Would recommend7315%
Quality & results5812%
Honesty & trust163%
Communication112%
What customers talk about
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is highly responsive, affordable, and very professional.”
“I waited all day, they never showed up and would not return my calls.”
“They came in a timely manner, removed ALL of the trash we had in under 15 minutes, very professional, and affordable.”
“And we’re very communicative and professional about doing the job.”
“Highly recommend this company if you are looking for affordability, reliability, and good work!”
“Would definitely use them again and can't recommend them enough.”
“David and his crew did an amazing job clearing out and removing everything!”
“Reliable service, price was affordable will use them again when needed.”
“…espond with a quote (always less then other quotes) punctual, superb communication and very quick when when it came to removal of trash!…”
People customers mention
David18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
J4 Junk removal was THE BEST. They were so pleasant to work with. They were excellent with time commitment. And we’re very communicative and professional about doing the job. I felt like they were my best friends when they finished. They helped me out so much cleaning out my father‘s home in Norfolk in the Edgewater neighborhood.
Gennette5 reviewsiTotal number of Google reviews Gennette has written across all businesses on Google Maps, not just this one.
David is fantastic. He has helped us out so many times when we have items illegally dumped at our commercial property. He is highly responsive, affordable, and very professional. He is often able to come out the same day I contact him for a removal.
alexus williams4 reviewsiTotal number of Google reviews alexus has written across all businesses on Google Maps, not just this one.
I used J4 for a shed demolition and removal. They had it removed the next day and for less than anyone else. They also left the space perfectly clean. Great service!
Barbara CalkinsLocal Guide · 10 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
We had a large amount of old items in our garage, ranging from damaged doors to old toys and fixtures that we were unable to dispose of. We contacted J4, sent them a picture of the clutter, and they arrived the following day at the appointed time. They were courteous, pleasant, and very reasonably priced. We intend to use their services again for our upcoming garage and home clean-out.
Angela JohnsonLocal Guide · 11 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Everyone was very pleasant and friendly. Although I had only scheduled for washer and dryer pickup, when I asked if he could remove a TV he had no problem with taking. Thanks Again.
Stephanie Manson1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
