Jackson Hewitt Tax Service

We're delighted to receive your feedback for the phenomenal service of your local office, thank you Omar! 😍 If your friends or family need tax preparation services, please send them our way. Our team loves referrals and will make sure they get the dedicated attention they deserve. We appreciate the kind review, and look forward to future visits with you! - Jen, Jackson Hewitt Care Team

Thanks so much, Linda! We’re happy to hear Angie provided excellent service. We’ll make sure she sees your message. Looking forward to helping you with your taxes in the future! Consider referring us to your friends and family. We look forward to future visits with you! - Siloam, Jackson Hewitt Care Team

Hi Kim, we're sorry to hear the cost of this year's tax prep has left you disappointed. We strive to deliver on our brand promise to you as our client, which includes reinforcing our services with a Maximum Refund guarantee along with a Lifetime Accuracy Guarantee & IRS Audit Assistance. If you have any additional questions or concerns, please reach out to our Client Care Team at 1-800-234-1040, and we would be happy to help. - Chris, Jackson Hewitt Care Team

Thank you for your five-star review, Linda! We appreciate you for trusting us with your return! It warms our hearts to know Ruth provided sweet and informative service. If you have family or friends in need of tax services, send them our way. We look forward to seeing you again! - Teashana, Jackson Hewitt Care Team

Thank you so much for taking the time to leave us a five-star review, Kursat! We are thrilled to know you received excellent customer service from Ms. Ruth. We appreciate you for being a wonderful Jackson Hewitt Customer! If you have any friends or family in need of tax preparation services, please send them our way. We look forward to future visits with you! - Kayla, Jackson Hewitt Care Team

I regret hearing about your experience, Rob, but I want to express my gratitude for sharing it with us. Our goal is never to disappoint, and our dedicated Client Care team is here to address your concerns promptly and, if necessary, escalate them appropriately. To assist in resolving this matter, please reach out to us at 800-234-1040. Thank you for giving us the chance to assist you. -Barbara, Jackson Hewitt Care Team

Thank you for leaving a review, Yolanda! We're thrilled to hear that you received great service. Please consider recommending your friends and family down to the office so that our team can help them with all of their tax-related needs. We love to see our clients get the very best care. -Cris, Jackson Hewitt Care Team

Thank you for your review, Daniel. We appreciate your honest feedback and understand your frustration regarding the recent service fees for filing your taxes. At Jackson Hewitt, we prioritize building strong client relationships through in-person service and stand by our commitment to delivering value with our Maximum Refund Guarantee® and Lifetime Accuracy Guarantee®. If you believe the fees charged do not reflect the value of our service, please don’t hesitate to contact the team at your local office, they will be happy to review the charges. We know that every dollar counts, and we truly appreciate your trust in us. We also regret to hear about the privacy concerns you experienced during your visit. Our Client Care Team would like to hear from you with the details of your concerns, so we can be sure to get resolution to this very important concern. Please reach out to 800-234-1040 with all the details. We look forward to your call! — Barbara, Jackson Hewitt Care Team

We're thrilled to read your kudos for Stephanie's excellent service, and appreciate the kind feedback, thank you Fourtyfive! 😍 If your friends or family need tax prep services, please refer them our way. We'd love to exceed their expectations too! Your review brightens our day, and we look forward to your next visit with us! - Jen, Jackson Hewitt Care Team

Hi Ashley! Thanks for leaving such a great review. We're so glad to hear that Stephanie has provided you with excellent service! Please consider recommending your friends and family to the office so that they can receive the same quality help this tax season. Have an amazing day!-Carrisa, Jackson Hewitt Care Team