Customers report that Jacques Paving Inc delivers high-quality asphalt resurfacing and driveway work with fair pricing and efficient crews. However, recurring complaints highlight unprofessional management, significant discrepancies between estimates and final costs, and debris left on site after completion. A major criticism involves poor communication, as multiple reviewers state they were unable to reach the company by phone or text for warranty inspections or new appointments.
Google rating: 4.6 out of 5 from 29 reviews (90% five-star).
Reviews on this page: 29 Google reviews (14 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 2, 2026.
Service: Driveway Sealer serving San Diego, California.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.6
★★★★★
29 reviews on Google
5★26
4★0
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jacques Pavers did an outstanding job on my project.”
“…heir performance to be exceptional, characterized by a high degree of professionalism and outstanding customer support.…”
“Pricing was fair, communication was smooth, and the whole process was handled with care from start to finish.”
“Their crew showed up on time, worked efficiently, and delivered high‑quality results that completely transformed the space.”
“I highly recommend Jacques Pavers to anyone looking for reliable, skilled paving work in San Diego.”
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
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S Kim9 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I had my commercial property parking lot paved about a year ago, and unfortunately, I have experience some issues with the work. Since the work is still under warranty, I have been trying to contact the company to have the issues inspected and addressed. I have called numerous times, left multiple voicemails, and sent text messages, but I never received a response or any follow-up.
This company should stand behind its work, especially when the work is still under warranty. Unfortunately, this experience has left me very disappointed and frustrated.
Since I am still stuck with the issue, I now have to spend extra time and money to resolve the issue.
Response from the owner · 2 weeks ago
Thank you for reaching out, and we understand your frustration. Your paving project was completed back in August 2024, and our standard warranty covers workmanship for one full year. Because this falls just outside the warranty window, we aren't able to cover the repairs at no charge, but we would still love to help get your parking lot looking great again.
Courtney S.7 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Nice bunch of workers, but management is completely unprofessional. Was brought on to do asphalt resurfacing for our condo community, the estimate wasn’t close to the final price. A lot of debris left, edges unclean, and we got complaints of a large black truck of theirs driving recklessly.
Price assessment: Overpriced
Services: Asphalt resurfacing
Hussam UchiLocal Guide · 11 reviewsiTotal number of Google reviews Hussam has written across all businesses on Google Maps, not just this one.
Our company has utilized the services of this organization and found their performance to be exceptional, characterized by a high degree of professionalism and outstanding customer support.
Edward GonzalezLocal Guide · 28 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Jacques Pavers did an outstanding job on my project. Their crew showed up on time, worked efficiently, and delivered high‑quality results that completely transformed the space.
The attention to detail really shows — everything came out clean, level, and professionally finished. Pricing was fair, communication was smooth, and the whole process was handled with care from start to finish.
I highly recommend Jacques Pavers to anyone looking for reliable, skilled paving work in San Diego.
Price assessment: Reasonable price
Services: Patio paving
Julio ValeLocal Guide · 17 reviewsiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Been calling these guys for a week to make an appointment for some paving work done at my house apparently they don’t need my business because they don’t answer or return phone calls I’ll just take my business to somebody that needs it ! Don’t waste your time waiting on these guys because they not gona call you back
Jessica Torres3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
