Google reviewers rate Jade Massage And Spa 4.9 out of 5 based on 217 reviews, with the owner responding to 95% of them. Clients frequently praise the facility for offering deep tissue, Thai, and couples massages that effectively relieve chronic pain and muscle tension. The staff is described as professional, attentive, and skilled at customizing pressure to individual needs, while the relaxing atmosphere encourages repeat visits. However, one low-star review cited rude behavior, and a four-star comment noted that busy periods can lead to rushed scheduling.
Google rating: 4.9 out of 5 from 217 reviews (97% five-star).
Reviews on this page: 217 Google reviews (183 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 27, 2026.
Service: Massage Therapist serving St. Louis Park, Minnesota.
Data from Google, last updated November 1, 2026.
Star ratings
217 Google reviews we collected
4.9of 5
5 stars21097%
4 stars42%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 183 written reviews
97%praise
Praise15397%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5434%
Would recommend4227%
Quality & results3522%
Price & value106%
Speed & response85%
Communication53%
Honesty & trust43%
What customers talk about
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Relaxing setting, and Kari's always very professional and insightful.”
“It felt so unprofessional, and so many strange comments were made to me during our session.”
“the lady was very sweet and patient with me while explaining, 10/10 would love to come back”
“I cannot recommend Kari enough!”
“Amazing experience especially after training for a marathon!”
“Their professionalism and care make every session worth it.”
“She’s also been incredibly responsive when I text her to schedule an appointment, always working with my schedule that day!”
“I really appreciated that she listened first instead of simply following the appointment as booked.”
“You can tell she genuinely cares about her clients and making sure they leave feeling their best.”
People customers mention
Kari27 reviews
Thai11 reviews
Molly5 reviews
Claire4 reviews
Kellie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing experience especially after training for a marathon!
Price assessment: Great price
Payment method: Credit card
Response from the owner · 5 days ago
Thank you so much for your kind review! We’re glad you had a wonderful experience and could enjoy some well-deserved relaxation after your marathon training. We appreciate your support and hope to see you again soon!
H
Hadley Braaten4 reviewsiTotal number of Google reviews Hadley has written across all businesses on Google Maps, not just this one.
very nice and relaxing. 90 minutes was very worthwhile
Price assessment: Great price
Services: Service not listed
Payment method: Credit card
Response from the owner · 5 days ago
Thank you for your lovely review! We’re so glad you enjoyed your relaxing 90-minute massage and felt it was well worth the time. We truly appreciate your support and hope to see you again soon!
J
JuliAnn Joie5 reviewsiTotal number of Google reviews JuliAnn has written across all businesses on Google Maps, not just this one.
Kellie is very well trained and talented, that was one of the best massages of my life!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
Thank you so much for your amazing review! We’re thrilled to hear Kellie provided one of the best massages you’ve ever had. We truly appreciate your kind words and look forward to welcoming you back soon!
K
Kelsi2 reviewsiTotal number of Google reviews Kelsi has written across all businesses on Google Maps, not just this one.
Thank you for your awesome review! We’re so happy you left feeling completely relaxed and loose! We appreciate your support and can’t wait to see you again for another amazing massage!
N
Nate L1 reviewiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Kari gives amazing massage and Thai yoga stretching sessions. My muscles would still be tied up in knots if it wasn't for regular visits. Felt lighter and slept amazingly well afterward. Relaxing setting, and Kari's always very professional and insightful.
Price assessment: Great price
Response from the owner · 6 days ago
Thank you so much for your wonderful review and continued support! We’re delighted to hear Kari’s massages and Thai yoga stretching sessions help you feel lighter, more relaxed, and sleep better. Your kind words about her professionalism mean so much to us. We look forward to seeing you again soon!
B
bailey dergan5 reviewsiTotal number of Google reviews bailey has written across all businesses on Google Maps, not just this one.
Kari did an amazing job. Very firm pressure and found all my knots. Very professional and clean. Excellent service!
Price assessment: Great price
Services: Service not listed
Payment method: Debit card
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review! We’re thrilled to hear Kari provided excellent care and the firm pressure you needed. We truly appreciate your kind words about our professionalism and cleanliness, and we look forward to seeing you again soon!
V
Voltec- Blackout1 reviewiTotal number of Google reviews Voltec- has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind review! We’re delighted you enjoyed your couples massage and truly appreciate your support. We hope to welcome you both back for another relaxing experience soon! 🌿
H
Hailey Schlussler3 reviewsiTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Great massage, very thorough and customized to my needs
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you so much for your kind review! We’re glad you enjoyed your massage and appreciated the personalized care. Your support means a lot to us, and we look forward to seeing you again soon!
K
Kayla Pritzlaff4 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
I originally booked with Kari last minute a few months ago, and after such a great experience, I knew I had to come back! I just had my second full-body deluxe massage with her, and she truly goes above and beyond. She takes the time to focus on your trouble areas, pays attention to what your body needs, and makes you feel so comfortable throughout the entire experience. You can tell she genuinely cares about her clients and making sure they leave feeling their best. I cannot recommend Kari enough! If you’re looking for an amazing massage, definitely book with her!
Response from the owner · 5 months ago
Thank you for leaving us such a kind rating, Kayla Pritzlaff. 🌹 It’s always rewarding to know our clients feel happy and cared for.
