Lane Redrick2 reviewsTotal number of Google reviews Lane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleZach was a phenomenal guy and it was a pleasure working with him
Jade's Hauling and Junk Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%63+16.4Value 15%100+15.2Craft & service penalty97−0.3Momentum penalty71−2.9Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 84 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 19%
4.9 ★★★★★ 78 Google reviews · 23 photos
97%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Jade's Hauling and Junk Removal at a glance
Customers rate the business 4.9 out of 5 based on 78 reviews, with the owner responding to 99 percent of them. Reviewers frequently highlight punctuality, professional communication, and fair pricing for junk removal and handyman services. The team is noted for handling items carefully and accommodating last-minute changes. The only recurring criticism involves dissatisfaction with tree trimming services, which two low-star reviews described as inadequate.
- Google rating: 4.9 out of 5 from 78 reviews (97% five-star).
- Reviews on this page: 78 Google reviews (66 with written comments, 3 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 19, 2026.
- Service: Hazardous Material Removal Service serving Ocala, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jade's Hauling and Junk Removal: 86/100 on this factor. Category median: 94.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jade's Hauling and Junk Removal: 63/100 on this factor. Category median: 92.B
63
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jade's Hauling and Junk Removal: 97/100 on this factor. Category median: 96.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jade's Hauling and Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jade's Hauling and Junk Removal: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–
Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
- 5 stars7697%
- 4 stars00%
- 3 stars00%
- 2 stars11%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
- Praise14999%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Speed & response3825%
- Staff & attitude3523%
- Would recommend2919%
- Quality & results2114%
- Price & value1812%
- Communication75%
- Honesty & trust21%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The unwanted-item hauling felt prompt and pleasantly hassle-free.”
“The work was handled professionally, which left me feeling comfortable about coming back for handyman help in the future.”
“I would enthusiastically recommend them to anyone looking for similar help.”
“Great service, and great price for everything we needed hauled.”
“They’re very professional, they’re reasonably priced, they work fast and they listen to your needs!”
“Great communication, shows up on time and removed everything in a timely manner.”
“Their work ethic is impeccable and their genuine concern for my experience heartwarming.”
People customers mention
- David 10 reviews
- Elijah 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jade's Hauling and Junk Removal for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The unwanted-item hauling felt prompt and pleasantly hassle-free. I'd happily use this hauling service again.
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This was my first time using the business for general handyman work, and the whole experience was easy to follow. The work was handled professionally, which left me feeling comfortable about coming back for handyman help in the future.
MichaelLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed unwanted items cleared away and some general handyman work taken care of, and I was thrilled to get both handled through one business. The coordination was clear, and the shift from hauling the items away to addressing the handyman work felt orderly and easy to follow. The whole approach was highly…
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We were very impressed with their punctuality, speed and they were very careful about taking the correct items. I would highly recommend them to anyone looking to have a clean out!!
CraigLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I'm going to sound like I'm a friend or relative here but I never heard of the company before this week. Very polite and professional. Careful and conscensous of the home and doorways etc. Priced fairly while being prompt without being too rushed and reckless. Locally owned which gives confidence and we would rather…
PoweredLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jade’s Hauling and Junk Removal is the best! They’re very professional, they’re reasonably priced, they work fast and they listen to your needs!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 8 | — |
| Furniture removal | 6 | — |
| House & garage cleanouts | 5 | — |
| Appliance removal & disposal | 4 | — |
| Yard debris removal | 3 | — |
| Construction debris removal | 2 | — |
| Trash removal & disposal | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Sarah Harris1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe unwanted-item hauling felt prompt and pleasantly hassle-free. I'd happily use this hauling service again.
Response from the owner · a month ago
Thank you.
Karen Taylor1 reviewTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was my first time using the business for general handyman work, and the whole experience was easy to follow. The work was handled professionally, which left me feeling comfortable about coming back for handyman help in the future.
Response from the owner · a month ago
Thank you very much, for your kind words.
Michael JonesLocal Guide · 8 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed unwanted items cleared away and some general handyman work taken care of, and I was thrilled to get both handled through one business. The coordination was clear, and the shift from hauling the items away to addressing the handyman work felt orderly and easy to follow. The whole approach was highly professional, and I was delighted that both reasons I needed help were addressed. I would enthusiastically recommend them to anyone looking for similar help.
Response from the owner · a month ago
Our commitment to operational excellence ensures that integrated junk removal and property maintenance services are executed with precision. We maintain high standards for all client projects to guarantee consistent, professional results. 👌
Andrea Thayer16 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely amazing! Fast and professional!
Response from the owner · 2 months ago
It is fantastic to hear that our team provided such a fast and professional experience for you. We truly value your support and are always here to help with your future needs!
Amy Sutton12 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe were very impressed with their punctuality, speed and they were very careful about taking the correct items. I would highly recommend them to anyone looking to have a clean out!!
Response from the owner · 4 months ago
Thank you. Glad to make yall lives a little easier
Craig HelgersonLocal Guide · 11 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI'm going to sound like I'm a friend or relative here but I never heard of the company before this week. Very polite and professional. Careful and conscensous of the home and doorways etc. Priced fairly while being prompt without being too rushed and reckless. Locally owned which gives confidence and we would rather keep the money within our community. Just very pleased.
Response from the owner · 5 months ago
My pleasure, thank you.
Powered By Sun and SassLocal Guide · 45 reviewsTotal number of Google reviews Powered has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJade’s Hauling and Junk Removal is the best! They’re very professional, they’re reasonably priced, they work fast and they listen to your needs!
Response from the owner · 2 months ago
Providing efficient, affordable, and attentive service is our top priority. We are delighted to hear that our team met your needs and delivered a professional, fast experience for your junk removal!
Maggie D1 reviewTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing work!
Response from the owner · 2 months ago
It is wonderful to hear that you were pleased with the service! Our team takes great pride in providing efficient junk removal, and we look forward to assisting you again soon.
Brianna8 reviewsTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery happy with choosing this business for removing my old furniture. Responsive and respectful, quick and reasonably priced. :)
Response from the owner · 8 months ago
Thank you
Business details
- Phone: (352) 525-0196
- Website: jadesjunkremoval.com
- Service area: Ocala, FL