Customers consistently praise the store for professional communication, punctual appointments, and seamless installations of various window treatments like shades, blinds, and shutters. Reviewers also highlight competitive pricing, knowledgeable staff assistance during consultations, and responsive after-sales support, including warranty handling. The primary criticism involves aggressive door-to-door solicitation tactics, with several low-star reviews noting that flyers were left on properties despite no-soliciting signs and that phone calls regarding these issues went unanswered.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Alex was very professional and they did an excellent job. Also, the price was a little better than a couple of other places I called. Highly recommend!
Hi Alessandra. Thank you very much for your review. We're really excited to hear that you're happy with your new shades. Please don't hesitate to reach out should you need anything else. Alex Arellano and the Jade Window Coverings Team
Certainly worth it. Not easy to find them but when you do, the personalized service is worth the wait. Certainly 5+++ stars. Thank you Alex and Jorge for your patience and great customer service.
Hi Maria. Thank you very much for your awesome review. We hope you're enjoying the upgrade to your beautiful home and are enjoying your shades. Please don't hesitate to reach out should you need anything else. Alex Arellano and the Jade Window Coverings Team.
Jade Coverings was great
Thank you very much for your review. It truly means a lot to us. We're glad you're happy with your shutters. Please don't hesitate to reach out should you need anything else. Alex Arellano and the Jade Window Coverings Team
Fantastic service! They were true to the timing or the order. Installation process when seamlessly. We installed motorized outdoor shades and love them!!!!!
Thank you very much for your review! It truly means a lot to us. We're happy we where able to help you solve your sun light issues and offer a solution that will allow you to enjoy your home without worrying about direct sunlight!. Enjoy your new outdoor motorized shades. Thank you for the opportunity. Alex Arellano and the Jade Window Coverings Team.
Window Coverings look amazing. Jorge was professional, answered all my questions and the installation was quick. Recommend this family business!
Hi Staci, Thank you very much for taking the time to put you'd review. We're really happy to hear you're happy with your blinds and our services. Please don't hesitate to reach out should you need anything else. Alex Arellano and the Jade Window Coverings Team.
I recently hired Jade Window Coverings to handle a full window treatment project for my home, and the experience was exceptional from start to finish. From the initial consultation, the team demonstrated that they are extremely knowledgeable about their product line. They offered insightful recommendations on materials and styles that perfectly complemented our space while staying within our budget. Their professionalism and commitment to great customer service were apparent; they were responsive, transparent with pricing, and attentive to every detail. The project was executed with impressive efficiency. Not only was the team expedient during the measurement and ordering phases, but they actually managed to finish the project ahead of schedule. The product quality is top-tier, and the craftsmanship during the installation was flawless. The shades are perfectly leveled, operate smoothly, and have completely transformed the aesthetic of our rooms. It is rare to find a company that balances speed with such high standards of quality. I am thrilled with the results, and I'll be using Jade again.
Hi Sean! Thank you very much for your awesome review. Knowing you're happy with our products and services is what mays our day! Please enjoy your shades and please don't hesitate to reach out should you need anything else. Alex and the Jade Window Coverings Team
Service after the sale is one of the most important aspects of choosing someone to do business with. I contacted Alex at Jade Window Coverings regarding a warranty issue for a shade that was sold by someone else. Service after the sale typically refers to the seller providing good service after the sale, but Alex stepped in to facilitate a warranty repair, even though he did not make the original sale. I will only do business with Jade Window Coverings in the future when it comes to my window covering needs because of the great service I received.
Thank you very much for your review Roger. It means a lot for us to hear that you're happy with our customer service. We will always try to help add much as possible. Please don't hesitate should you need anything else. Best regards, Alex Arellano and the Jade Window Coverings team.
So happy with the exceptional service from Jade Window Coverings. The cell shade is perfect & looks great. Exceptional service from Jade! Responsive, on time, beautiful product! Very happy with product & service!
Hi Ann!, Thank you very much for your review. It means the world to us for you to share how happy you are with your new shade and our services. Please don't hesitate to reach out should you need anything else! Best regards Alex Arellano and the Jade Window Coverings team!
We moved in a new home with no window coverings. Alex helped us finding the best solutions for us and now the house looks more like home. We love the modern look and everyone compliments us. Alex and his team have been great since the beginning. Very easy to work with, transparent and professional. The installation went smoothly and the tech did a neat job.
Hi Elisa, thank you very much for your awesome review. I'm really happy we met your expectations. The shades look great in your home. Please don't hesitate to reach out should you need anything else. Once again. Thank you for trusting us with your project. Alex and the Jade Window Coverings Team.
We had Alex and his team come in to install the most beautiful blinds and shutters in our new build home! He was on time, professional, and extremely knowledgeable of all the lines he carries. The installation process was seamless, and they were very detail oriented and made sure everything was done perfectly as well to our satisfaction. Will definitely be using Jade again on new future projects 10/10
Hi Samiko, thank you very much for your review. We're really happy to hear you're enjoying your new shutters and shades. Please don't hesitate to reach out should you need anything else. Alex Arellano and Jade Window Coverings team!