iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 66 accountantsiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★38 Google reviews
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jairo Perez Tax & Accounting Services five stars based on thirty-eight reviews, noting that the owner has not responded to any feedback. Clients primarily use the firm for personal and business tax preparation, citing staff friendliness, thoroughness, and clear communication as key benefits. Many customers highlight long-term loyalty, describing the service as reliable, efficient, and affordable, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
Reviews on this page: 38 Google reviews (25 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: April 23, 2025.
Service: Accountant serving Santa Ana, California.
Data from Google, last updated October 26, 2026.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars38100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise46100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1635%
Quality & results920%
Honesty & trust817%
Would recommend715%
Speed & response49%
Communication12%
Price & value12%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He always gets our taxes done quickly and efficiently, and his staff are very kind.”
“Highly recommend this place great service great people”
“The fact they're all knowledgeable helps you and trust me, It was a pleasant experience.”
“I truly recommend this office to all new business owners and even the ones who have been business owners!”
“Great service very straight forward and best of all quick!”
“Jairo was super helpful, walked me through the tax process, explained certain tax jargon, and answered my list of questions.”
“They are fast, easy, and affordable!”
People customers mention
Yolanda4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Angelica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly recommend. I've been coming to this location to do my taxes ever since I started working. I'm never disappointed. The staff is really friendly and welcoming. 10/10 they will always want what is best for you. The fact they're all knowledgeable helps you and trust me, It was a pleasant experience. Very friendly…
Karla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly recommend! It was a pleasant experience. Very friendly and thorough. I appreciated the patience and knowledge. Will be coming back and referring to others.
EddieLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service
Professional and reliable
I have been using this company for more than 20 years.
Paris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Jairo Perez has been helping my family with our taxes for years. He always gets our taxes done quickly and efficiently, and his staff are very kind. Jairo runs a wonderful business and we will continue to come here as long as we live in the area!
NairaLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I mean I don’t even know where I should start! I was recommended to Yolanda and her team by a few other business owners. I honestly am so glad because she has taught me and guided me very much! They provide amazing customer service!! Her assistant Mona amazing girl always so sweet and so pleasant. I have no idea…
+ Responsiveness+ Quality+ Professionalism
Wayne8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
For the last 9 years my family has been coming here. I would not go anywhere else. The Best.
Highly recommend. I've been coming to this location to do my taxes ever since I started working. I'm never disappointed. The staff is really friendly and welcoming. 10/10 they will always want what is best for you. The fact they're all knowledgeable helps you and trust me, It was a pleasant experience. Very friendly and thorough. I appreciated the patience and knowledge.
Karla Juarez1 reviewiTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Highly recommend! It was a pleasant experience. Very friendly and thorough. I appreciated the patience and knowledge. Will be coming back and referring to others.
Eddie VerdinLocal Guide · 10 reviewsiTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Jairo Perez has been helping my family with our taxes for years. He always gets our taxes done quickly and efficiently, and his staff are very kind. Jairo runs a wonderful business and we will continue to come here as long as we live in the area!
Naira AlamilloLocal Guide · 22 reviewsiTotal number of Google reviews Naira has written across all businesses on Google Maps, not just this one.
I mean I don’t even know where I should start! I was recommended to Yolanda and her team by a few other business owners. I honestly am so glad because she has taught me and guided me very much! They provide amazing customer service!! Her assistant Mona amazing girl always so sweet and so pleasant. I have no idea what I would do without Yolanda and her entire team! I truly recommend this office to all new business owners and even the ones who have been business owners!!
Positive: Responsiveness, Quality, Professionalism, Value
Wayne Willoughby8 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
My Family has been coming here for over 20 years. Jairo and Yolanda are the best, they have answered all my tax and accounting related questions. They are honest, upfront and they always look out for their customers.
