Dermatologist · Milwaukee, WI · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%87+24.6Replies to reviews 8%14+1.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 20 skin care clinicsiPosition by Experts Score among all companies we track in this category. · better than 11%
4.9★★★★★649 Google reviews · 3 photos
95%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate James E. Berman, MD, FAAD, 4.9 out of 5 based on 649 reviews, frequently citing his punctuality, thorough examinations, and clear communication regarding skin conditions and procedures. Many patients appreciate his friendly bedside manner and the office's efficiency in scheduling appointments without long waits. However, a small number of low-star reviews describe dismissive behavior, perceived rudeness, and dissatisfaction with cosmetic procedure outcomes.
Google rating: 4.9 out of 5 from 649 reviews (95% five-star).
Reviews on this page: 649 Google reviews (399 with written comments, 3 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: September 23, 2026.
Service: Skin Care Clinic serving Milwaukee, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other skin care clinics
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
James E. Berman, MD, FAADSkin Care Clinics median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.James E. Berman, MD, FAAD: 88/100 on this factor. Category median: 90.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.James E. Berman, MD, FAAD: 87/100 on this factor. Category median: 88.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.James E. Berman, MD, FAAD: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.James E. Berman, MD, FAAD: 14/100 on this factor. Category median: 57.F
14
Bar = this company · dark tick = category median.
Star ratings
649 Google reviews we collected
4.9of 5
5 stars61695%
4 stars152%
3 stars61%
2 stars30%
1 star91%
Praise vs complaints
Phrases our text analysis found in 399 written reviews
97%praise
Praise51897%
Complaints153%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23043%
Would recommend7815%
Communication7614%
Quality & results6913%
Speed & response6011%
Honesty & trust163%
Price & value41%
What customers talk about
We read 399 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, prompt, focused, and communicative throughout.”
“He came across as rude, dismissive, condescending, and completely out of touch with patient concerns.”
“Bergman is a knowledgeable dermatologist and I highly recommend him to anyone seeking such services.”
“She was shaken after - avoid this man, something is not right under the surface…”
“He asked great questions and listen to me explain what was happening with my skin.”
“Berman was efficient and thorough examining and removing a mole on my face.”
“Berman is extremely rude, incompetent, and uncaring.”
“Great to have a timely appointment---not having to wait 2 or 3 months to see a dermatologist.”
“He is conservative in his approach and completely honest about what works and what does not.”
“I was able to arrange an appointment in a reasonable time, greeted by a friendly receptionist who had my necessary records prepared, and seen by Dr Be…”
People customers mention
Bergman5 reviews
Dermatology5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRandall6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
My wife and I had yearly skin checks with Dr. Berman. We were seen promptly. Dr Berman and staff were friendly and efficient. Dr Berman did not rush and his manner inspired confidence. Both of us were treated for what I'd call minor skin conditions.
I'd recommend Dr. Berman for anyone in need of dermatologic services.
JJane5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★
Seemed a little too much in a hurry. Didn't think he was thorough enough. Rather dismissive. Had to call him back in the exam room to look at something on my face he forgot earlier. Just seemed a little short with me & a touch on the rude side.
His MA was wonderful. Can't say enough about her. She spent a lot…
JJohn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Dr. Bergman is a knowledgeable dermatologist and I highly recommend him to anyone seeking such services. He schedules in a way that you don’t have to wait long to see him. He is experienced and will be able to address any issues that you may have.
NNancy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Dr. Berman was efficient and thorough examining and removing a mole on my face. My office visit was positive and I will continue to see him.
LLexi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dr, Berman He’s ABSOLUTELY THE BEST and this is my first time Ever in my entire life going to a skin doctor I know I just walked in and told him what was going on and he knew right of back what was wrong with my skin and I was shocked 😳 all this time I’ve been listening to others when they tell me to use this…
MMoneauLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dr. Berman bed side manner was phenomenal. He asked great questions and listen to me explain what was happening with my skin. I’m
A new patient and my experience was great!
My wife and I had yearly skin checks with Dr. Berman. We were seen promptly. Dr Berman and staff were friendly and efficient. Dr Berman did not rush and his manner inspired confidence. Both of us were treated for what I'd call minor skin conditions.
I'd recommend Dr. Berman for anyone in need of dermatologic services.
Response from the owner · 2 months ago
This review means so much to us. Thank you.
J
Jeff Schuster7 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Seemed a little too much in a hurry. Didn't think he was thorough enough. Rather dismissive. Had to call him back in the exam room to look at something on my face he forgot earlier. Just seemed a little short with me & a touch on the rude side.
His MA was wonderful. Can't say enough about her. She spent a lot of time with me explaining things. I'd go back again just to see her. She definitely cares about the patient.
Response from the owner · 2 months ago
Thank you for your review. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please complete the secure form at https://forefrontdermatology.com/careexperience/.
J
James Santelle5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Dr. Bergman is a knowledgeable dermatologist and I highly recommend him to anyone seeking such services. He schedules in a way that you don’t have to wait long to see him. He is experienced and will be able to address any issues that you may have.
Response from the owner · 2 months ago
This review made our day!
N
Nancy Burrell6 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Dr, Berman He’s ABSOLUTELY THE BEST and this is my first time Ever in my entire life going to a skin doctor I know I just walked in and told him what was going on and he knew right of back what was wrong with my skin and I was shocked 😳 all this time I’ve been listening to others when they tell me to use this product or use that product but none of the products worked for me Doctor James Saved me ,My Skin and I’m sticking with those choices he has given me I walked out HAPPIER then ever stunned but HAPPYYY :) and they all ARE NICE AND THE SERVICE IS I call it All 5 star ratings from me It’s EXTREMELY HOT outside in all I walked out with COMPLETE HAPPINESS the first and the BEST experience ever JUST WONDERFUL 😁😁😁😁
Response from the owner · 3 months ago
Reviews like this are inspiring. Thank you for sharing! Have a great day!
M
Moneau SandersLocal Guide · 10 reviewsiTotal number of Google reviews Moneau has written across all businesses on Google Maps, not just this one.
Dr. Berman bed side manner was phenomenal. He asked great questions and listen to me explain what was happening with my skin. I’m
A new patient and my experience was great!
Response from the owner · 3 months ago
Thank you for taking the time to leave us a review!
S
steve x1 reviewiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Great to have a timely appointment---not having to wait 2 or 3 months to see a dermatologist. And very good to have a patient centered consult---not a visit with provider attention focused mostly on a digital/computer screen.
Response from the owner · 3 months ago
Thanks for your review!
S
Stephen Nebel1 reviewiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
