Jamie Simpson & Tiya Nguyen, Dallas TX Real Estate Agents | Unlocking DFW Realty Team at a glance
Google reviewers rate this team 5/5 based on 100 reviews, noting the owner responds to 99 percent of feedback. Clients frequently cite the agents' strong communication, market knowledge, and availability during both buying and selling processes. Many describe the experience as smooth and stress-free, highlighting the team's negotiation skills and dedication to client needs. No common criticisms appear in the provided excerpts, as all included reviews are five-star ratings.
Google rating: 5.0 out of 5 from 100 reviews (100% five-star).
Reviews on this page: 100 Google reviews (98 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: September 22, 2026.
Service: Real Estate Agent serving Dallas, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
100 Google reviews we collected
5.0of 5
5 stars100100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 98 written reviews
99%praise
Praise20199%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4723%
Would recommend4723%
Speed & response3115%
Communication2914%
Honesty & trust2311%
Quality & results199%
Price & value73%
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are incredibly professional, knowledgeable, and truly excellent negotiators.”
“I recommend Jamie Simpson and Tiya Nguyen with Unlocking DFW with zero hesitation!”
“From start to finish, they were professional, knowledgeable, responsive, and genuinely committed to helping us find the right home.”
“Their expertise, communication, and dedication make the buying or selling experience as smooth as possible.”
“They genuinely care about you, your family, and everything you’re looking for in a new home.”
“Their communication and guidance every step of the way were top-notch.”
“We trusted them to make the deal happen, while getting the best price and making sure all the boxes were checked, and they did not disappoint!”
People customers mention
Lacey7 reviews
Jaime3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jamie and Tiya are amazing to work with! They are incredibly professional, knowledgeable, and truly excellent negotiators. They consistently go above and beyond for their clients and always keep their clients’ best interests at the forefront throughout the entire process.
Their expertise, communication, and dedication make the buying or selling experience as smooth as possible. You can feel confident knowing you’re in great hands from start to finish.
Camille Dickerson3 reviewsiTotal number of Google reviews Camille has written across all businesses on Google Maps, not just this one.
Hands down, the best option for realtors if you’re looking for a new home in DFW. They genuinely care about you, your family, and everything you’re looking for in a new home. 10/10
Response from the owner · 2 months ago
Thank you so much for the glowing review and for trusting us with your home search in DFW. We’re thrilled to hear our team made the process feel personal and that you’d recommend us 10/10. If you or anyone you know needs help finding a home or has questions, we’re always here to assist.
Stephanie KerkaertLocal Guide · 11 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I recommend Jamie Simpson and Tiya Nguyen with Unlocking DFW with zero hesitation! As a first-time homebuyer in Dallas, I was initially overwhelmed by the process, but Jamie and Tiya made everything incredibly smooth and far less stressful.
Their communication and guidance every step of the way were top-notch. Jamie's knowledge of the Dallas housing market was invaluable, and she took the time to truly understand what I was looking for. Ultimately, they helped me find the perfect home for me in Casa View in East Dallas, a neighborhood I absolutely love.
Throughout the entire process, I always felt like I had someone in my corner. They were available to answer my many questions, helped me understand what to expect along the way, and went above and beyond when it came time to negotiate on my behalf.
What has impressed me just as much is that their support didn't end at closing. Jamie and Tiya continue to provide educational opportunities, helpful resources, and client appreciation long after the keys are handed over. You can tell they genuinely care about the people they serve and understand the importance of the role they play in such a major life decision.
If you're looking to buy or sell a home in Dallas, especially in East Dallas, I can't recommend Jamie Simpson and Tiya Nguyen with Unlocking DFW enough. They will be some of your biggest advocates throughout the process and will absolutely save you time, stress, and money!
Response from the owner · 2 years ago
Thank you SO MUCH for this review!!! And for trusting us to help you with this super important purchase!! :)
Kelly Musch12 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
We couldn’t be happier with our experience working with Tiya Nguyen and Jamie Simpson! From start to finish, they were professional, knowledgeable, responsive, and genuinely committed to helping us find the right home.
Their attention to detail, communication, and dedication made the entire process feel smooth and stress-free. They went above and beyond every step of the way, and we always felt like we had a team in our corner.
We absolutely love our new home in Red Oak, TX, and we’re so grateful to Tiya and Jamie for helping make this exciting chapter possible. If you’re looking for realtors who truly care about their clients and deliver exceptional service, we highly recommend Tiya Nguyen and Jamie Simpson! ⭐⭐⭐⭐⭐
Response from the owner · 4 months ago
Thank you so much for your wonderful review. We're thrilled Tiya and Jamie were professional, knowledgeable, and responsive, and that their attention to detail and negotiation skills exceeded your expectations. It's great to hear you felt supported throughout the process and that every step was clearly explained. We truly appreciate your recommendation and are honored you trusted us to help find your home.
Lauren Burns4 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Jamie Simpson and Tiya Nguyen made my home buying experience easy. They went above and beyond to make the process seamless, adding humor and joy into everything they did. I really don’t think I would even own a house if it wasn’t for the miracles they pulled off😅 I’m grateful for them, the professionalism they bring with their team, and the events they put on. Can’t recommend Unlocking DFW Realty more! 🏡👩🏻🐰👩🏼🙌🏼 The location I ended up purchasing at is McKinney TX, peaceful, family friendly, with an old town feel. I love it here🥰
Response from the owner · 2 months ago
Thank you so much, Lauren! We’re thrilled Jamie and Tiya made your home-buying experience easy, joyful, and even a little fun. It’s wonderful to hear you love McKinney’s peaceful, family-friendly, old-town vibe. We truly appreciate your kind words about our team and events, and your recommendation means a lot. If you need anything as you settle in, we’re here to help.
John Ebbinghouse4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Making downsizing decisions and who else would I call?!? Tiya and Jamie were out immediately and the speed and efficiency they work with is amazing. Even in a difficult market, they will have my place looking great and promoted in the best way possible. Ultimate professionals and so creative. They are the best!!!!
Response from the owner · 2 months ago
Thank you so much for the wonderful review, John. We're thrilled Tiya and Jamie could respond quickly and make your place look its best—your praise for their creativity and professionalism means a lot. We appreciate your trust and look forward to supporting you with any future downsizing or promotion needs.
Chance McIntyreLocal Guide · 16 reviewsiTotal number of Google reviews Chance has written across all businesses on Google Maps, not just this one.
Tiya and Jamie went above and beyond during our first home purchase.
They held our hand and answered all the questions, day or night, slow or rapid-fire.
We trusted them to make the deal happen, while getting the best price and making sure all the boxes were checked, and they did not disappoint!
They even put up with how picky we were during a time when inventory was low.
I cannot recommend them enough! Best team out there to work with!
Response from the owner · 2 months ago
Thank you, Chance, for the glowing review and for trusting Tiya and Jamie with your first home purchase. We’re thrilled they could guide you through every question and secure a great deal even in a tight market. Your recommendation means a lot to our team. Please reach out anytime for future needs or referrals.
Madison Velasquez1 reviewiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
This is our second time working with Jamie Simpson and Tiya Nguyen from unlocking DFW. They’ve made the experience of both buying and selling a home as easy, smooth, and fun as possible with their extensive knowledge and thorough communication. Would hire them again without a doubt. Best real estate agents in Dallas!
Response from the owner · 2 months ago
Thank you so much, Madison! We're thrilled Jamie Simpson and Tiya Nguyen made both your buying and selling experiences easy, smooth, and even fun. We truly appreciate your trust in Unlocking DFW and your kind recommendation. We look forward to the chance to work with you again.
Jennifer Lofton11 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Jamie and Tiya are ABSOLUTELY AMAZING!!! When you meet them, it is like meeting a friend. They are so warm and inviting!! They are very proficient in their job and will take VERY good care of you!!!
Response from the owner · 2 months ago
We LOVE working with you, Jennifer!!! Thank you so much for this awesome review!! :)
Jackson Thomas9 reviewsiTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
If Jamie and Tiya aren't already your realtors, stop reading this and go fix that immediately.
I've watched these two work for years now, and I'm convinced they might be the most fun, most fiercely loyal people in DFW real estate. They negotiate like they've got something to prove, they hype their clients up like family, and their closing gifts are somehow always exactly right, thoughtful in a way you don't expect from people you hired to do paperwork.
Here's the thing about Jamie and Tiya: they've built more than a client list. They've built a tribe. People don't just use them once and move on, they stick around, they refer everyone they know, and they show up to the karaoke nights. (Ask about the margaritas and Taco Tuesdays. Just trust me on this one.)
They're also both dog people, which if you know, you know. Anyone who owns two dogs and still finds time to out-market, out-train, and out-hustle every other team in the metroplex has my respect for life.
If you want realtors who will fight for you, make you laugh through a stressful process, and actually care whether you land the house of your dreams, call Jamie and Tiya. You will not regret it.
Response from the owner · 2 months ago
Jackson, thank you so much for this glowing review and for trusting Jamie and Tiya over the years. We're thrilled their negotiation skills, care, and thoughtful closing gifts made such an impact, and we love that the karaoke nights, margaritas, Taco Tuesdays, and our dog-friendly approach resonated with you. Referrals and repeat clients mean everything to us, and your words help keep our tribe growing. We appreciate you and are always ready to help anyone you send our way.
