Google reviewers rate Janet's Cakes & Catering 4.5 out of 5 based on 99 reviews, with the owner responding to only 3% of them. Customers frequently praise the bakery for delivering custom cakes and cookies that match specific design requests, noting the staff is often friendly and professional. However, several low-star reviews describe a decline in customer service, citing rude interactions and rushed orders. Additionally, some patrons criticize the high pricing and express disappointment that recent orders did not meet their expectations regarding flavor or decoration quality.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
This was my first time ordering from them and they absolutely nailed it! We got a gender reveal cake and it was perfect. Absolutely delicious as well. They are my new cake place to order from. ❤️
Fantastic service 110% every day Cakes cookies folks all the best
Janet's cakes is amazing. I ordered a birthday cake for my disabled niece who turned 50. We had a themed birthday for her and it was through the decades. I emailed Janet's a picture of what we wanted on the cake. The time and detail they put into it was amazing. We couldn't ask for anything better. I only wish I could share a picture of it. I highly recommend Janet's and will not go nowhere else for my cakes.
Omg I am in love ❤️ the carrot cake tho! Butterscotch oatmeal cookies 🍪 😋 😍 👌🏾 🙌🏾 😌
Special carrot cake for graduating nursing student. Beautiful and delicious.
Very good product Very unpleasant unwelcoming customer service.
Sent screenshots and asked for basically the same thing and they delivered! My grand daughter absolutely loved them! Thank you!
I have had a Janet’s cake for every special occasion I could ever remember. Hands down one of the best cakes I will ever eat.
Classis cake shop with the best cake of all time. Amazing cookies too!
Friendly, helpful and professional. Thank you for the three delicious cakes to celebrate an 80th birthday, as well as the two pies😍 Highly recommend