Customers frequently cite affordable pricing, responsive communication, and friendly staff as key benefits of the janitorial service. Positive feedback highlights reliable performance and high-quality cleaning results for commercial clients. However, negative reviews describe serious issues, including unauthorized credit card charges following business ownership changes, employee misconduct at public events, and instances of trash cans being left unemptied.
Google rating: 4.7 out of 5 from 55 reviews (89% five-star).
Reviews on this page: 55 Google reviews (26 with written comments).
Owner responses: the business replied to 4% of reviews.
Most recent review: August 30, 2026.
Service: House Cleaning Service serving Augusta-Richmond County, Georgia.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.7
★★★★★
55 reviews on Google
5★49
4★2
3★0
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
CG
Courtney GrayLocal Guide · 15 reviews
★★★★★
I purchased my business as an asset purchase and have no contractual relationship with this janitorial company. The contract they keep referencing was signed by a completely different business and owner before my ownership began.
Despite months of communication and a written revocation of authorization, they still charged my card over $600. This was done after acknowledging that my business never entered into any agreement with them.
Extremely unprofessional and unethical business practice. I would strongly caution other business owners to review everything in writing and monitor billing closely.
An absolute pleasure working with Mrs. Walker! Excellent quality of service, accommodating, and a truly wonderful disposition. I have worked with different companies and contractors, however, her services far exceed them all. Would highly recommended, 10/10. If you are looking, make sure to ask for Mrs. L Walker!
Great company to use, they are very fast with their response. They have amazing prices and the team there is very friendly. I would highly recommend you using this company.
Jani-King of Augusta has exceeded my expectations in every way! Their professionalism, attention to detail, and commitment to delivering a spotless clean every time are unmatched.
