Javi's Mobile Car Wash & Auto Detailing LLC logo

Javi's Mobile Car Wash & Auto Detailing LLC

Car detailing service · San Antonio, TX · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty67−3.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#109 of 110 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 1%
4.9 ★★★★★ 566 Google reviews · 23 photos
95%five-star reviews
4.70★last 12 monthsAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Oct 2026latest review

Javi's Mobile Car Wash & Auto Detailing LLC at a glance

Google reviewers rate Javi's Mobile Car Wash & Auto Detailing LLC 4.9 out of 5 stars based on 566 reviews. Customers frequently praise the team for punctual same-day service, clear communication, and thorough interior cleaning that leaves vehicles looking new. However, several low-star reviews criticize the company for failing to respond to follow-up requests regarding prepaid memberships or unresolved damage claims.

  • Google rating: 4.9 out of 5 from 566 reviews (95% five-star).
  • Reviews on this page: 566 Google reviews (501 with written comments, 79 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Car Detailing Service serving San Antonio, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction82Reliability71Craft & service100Value100Momentum67Replies to reviews100Satisfaction: 82 (median 96)Reliability: 71 (median 96)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 67 (median 100)Replies to reviews: 100 (median 100)
This companyCar Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Javi's Mobile Car Wash & Auto Detailing LLC: 82/100 on this factor. Category median: 96.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Javi's Mobile Car Wash & Auto Detailing LLC: 71/100 on this factor. Category median: 96.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Javi's Mobile Car Wash & Auto Detailing LLC: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Javi's Mobile Car Wash & Auto Detailing LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Javi's Mobile Car Wash & Auto Detailing LLC: 67/100 on this factor. Category median: 100.B
67
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Javi's Mobile Car Wash & Auto Detailing LLC: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

566 Google reviews we collected

  • 5 stars54095%
  • 4 stars81%
  • 3 stars31%
  • 2 stars20%
  • 1 star132%

Praise vs complaints

Phrases our text analysis found in 501 written reviews

  • Praise92198%
  • Complaints212%

Topic share

How often each topic comes up in the written reviews

  • Quality & results27729%
  • Would recommend18520%
  • Staff & attitude15917%
  • Speed & response13715%
  • Communication839%
  • Price & value677%
  • Honesty & trust344%

What customers talk about

We read 501 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you, David, for doing such an amazing job on my Porsche!”
    “As a previous detailer in high school, I can say with true honesty that this is the worst experience and customer service I have ever received.”
  • “I highly recommend their services, especially their maintenance packages!”
    “Unfortunately, I cannot recommend prepaying for a membership with this company.”
  • “The gentleman that showed up to my house, Jordan, was extremely polite and professional.”
  • “Not only that, but when I mentioned I needed it done quickly, they got to my house within 40 minutes of first contact.”
    “I was flexible, wanting to work with his schedule, but he never showed up, nor did he ever respond back to even confirm a time.”
  • “I truly appreciate Javi and his entire team for making the experience so seamless, from easy scheduling and excellent communication to great pricing.”
    “I originally posted a very positive review, but unfortunately, I’ve had to revise it due to a consistent lack of communication from Javi.”
  • “I did the premium plus package and it was worth every penny.”
  • “As a single mom of three, I needed a dependable company and someone who pays attention to detail.”

People customers mention

  • Eric 18 reviews
  • David 6 reviews
  • Alejandro 6 reviews
  • Jeep 6 reviews
  • Javier 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Javi's Mobile Car Wash & Auto Detailing LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Rodney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

David did an excellent job. Excellent customer service as well. Highly recommend for any detailing service.

DavidLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The gentleman that showed up to my house, Jordan, was extremely polite and professional. My car legitimately looks better then it did when I drove it off the lot. Not only that, but when I mentioned I needed it done quickly, they got to my house within 40 minutes of first contact. I did the premium plus package and…

Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you, David, for doing such an amazing job on my Porsche! I truly appreciate Javi and his entire team for making the experience so seamless, from easy scheduling and excellent communication to great pricing. I highly recommend their services, especially their maintenance packages! They take the worry and hassle…

Xavier4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience. The first to answer this morning after calling three other companies. Made a same day appointment and they came to my house on time even though it is a Sunday! Before they left they asked me to do a quality inspection and they did a good job. In total I dealt with three people, one over the phone…

mikkimtz1Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I couldn't be happier with the results! Francisco was incredibly professional, friendly, and kind from start to finish. I asked him to detail the inside of my car, and I was amazed when I picked it up—it looks and feels like a brand-new car! Every surface is spotless, and the entire car is sparkling clean, inside…

JessicaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Javi and his team, Edison and David! Were amazing. They gave me multiple options to choose from, plenty of explanation since I had spilt heavy cream in my truck!! They showed up and their work was exceptional! Thank you! 😊

Photos

Customer reviews

4.9 ★★★★★ 566 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rodney Rocha9 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did an excellent job. Excellent customer service as well. Highly recommend for any detailing service.

Response from the owner · 11 hours ago

Thank you sir we appreciate you

David PierceLocal Guide · 28 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The gentleman that showed up to my house, Jordan, was extremely polite and professional. My car legitimately looks better then it did when I drove it off the lot. Not only that, but when I mentioned I needed it done quickly, they got to my house within 40 minutes of first contact. I did the premium plus package and it was worth every penny. Ivan said in the beginning I'm not the kind of guy that gets my car detailed often, but they still treated me as if I was a premium customer. Because of this they have earned my business anytime that my car needs detailed in the future. Can't recommend them enough.

Response from the owner · 2 days ago

David, thank you so much for taking the time to leave such an incredible 5-star review! We truly appreciate your trust and support. I'm especially proud to hear that Jordan represented our company with the professionalism, courtesy, and attention to detail we strive to deliver every single day. I'll personally make sure he sees your kind words! One thing I've always believed is that every customer deserves premium service, regardless of how often they have their vehicle detailed. Whether it's your first appointment or you've been with us for years, our commitment to quality never changes. I'm also glad we were able to accommodate your schedule on such short notice and exceed your expectations. Hearing that your vehicle looks better than the day you drove it off the lot is one of the greatest compliments we could receive! Thank you again for choosing Javi's Mobile Detailing. We look forward to earning your business for many years to come! . Owner & Operator Javi's Mobile Detailing Trusted Since 1994

JoAnn Sauceda7 reviewsTotal number of Google reviews JoAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional service ..highly recommended 💯

Response from the owner · 2 days ago

JoAnn, thank you so much for your wonderful 5-star review! We truly appreciate your support and recommendation. Providing exceptional service and making sure every customer is completely satisfied is what we strive for every day. Thank you for trusting Javi's Mobile Detailing with your vehicle. We look forward to serving you again in the future! — Javi & Team

T W3 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and very well done.

Response from the owner · a week ago

Thank you sir

Angela2 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you, David, for doing such an amazing job on my Porsche! I truly appreciate Javi and his entire team for making the experience so seamless, from easy scheduling and excellent communication to great pricing. I highly recommend their services, especially their maintenance packages! They take the worry and hassle out of keeping my vehicles clean and looking their best. It’s such a convenience knowing my cars are always well taken care of. Exceptional service all around!

Response from the owner · a week ago

Angela, thank you so much for your incredible review and for trusting Javi’s Mobile Detailing with your Porsche! We’re thrilled to hear that David delivered exceptional results and that your experience with our entire team was seamless from start to finish. We take great pride in providing quality workmanship, convenience, and outstanding customer service. We’re especially grateful that you chose one of our maintenance memberships, and we look forward to keeping both of your vehicles looking their absolute best for years to come. Thank you again for your trust, support, and recommendation. Welcome to the Javi’s Mobile Detailing family!

Xavier .Guillen4 reviewsTotal number of Google reviews Xavier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. The first to answer this morning after calling three other companies. Made a same day appointment and they came to my house on time even though it is a Sunday! Before they left they asked me to do a quality inspection and they did a good job. In total I dealt with three people, one over the phone and two who performed the detail. Everyone was very pleasant to deal with.

Response from the owner · a week ago

Xavier, thank you so much for your 5-star review and for choosing Javi’s Mobile Detailing! We understand how important it is to find a reliable company that answers the phone, communicates clearly, and shows up when promised. We’re glad we could accommodate your same-day appointment, especially on a Sunday! Providing dependable, professional service and convenience right at your doorstep is something we take great pride in. We truly appreciate your trust and support and look forward to taking care of your future detailing needs!

Johannes SMithLocal Guide · 16 reviewsTotal number of Google reviews Johannes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fit is in same day. Did a great job. Will have them do this again.

Response from the owner · a week ago

Johannes, thank you for the 5-star review and for choosing Javi’s Mobile Detailing! We’re glad we could accommodate your schedule with same-day service and deliver the quality results you expected. We believe professional auto detailing should be convenient, reliable, and worth every penny. Your satisfaction means a lot to our entire team, and we truly appreciate your support. We look forward to taking care of your vehicle again soon!

mikkimtz1Local Guide · 14 reviewsTotal number of Google reviews mikkimtz1 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I couldn't be happier with the results! Francisco was incredibly professional, friendly, and kind from start to finish. I asked him to detail the inside of my car, and I was amazed when I picked it up—it looks and feels like a brand-new car! Every surface is spotless, and the entire car is sparkling clean, inside and out. His attention to detail is outstanding, and you can tell he takes great pride in his work. If you're looking for someone who truly goes above and beyond, I highly recommend Javier. I am a returning customer

Response from the owner · 4 months ago

Thank you for choosing us to detail your vehicle

Jessica JohnsonLocal Guide · 47 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Javi and his team, Edison and David! Were amazing. They gave me multiple options to choose from, plenty of explanation since I had spilt heavy cream in my truck!! They showed up and their work was exceptional! Thank you! 😊

Response from the owner · 3 weeks ago

Thank you so much, Jessica! We truly appreciate the kind words and the 5-star review. I’m glad we were able to give you different options, explain everything clearly, and most importantly get that heavy cream spill properly taken care of. Edison and David will definitely appreciate the shoutout! Thank you for trusting Javi’s Mobile Detailing with your truck. We’re always here whenever you need us! 😊🙏🏼

aplus service company9 reviewsTotal number of Google reviews aplus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my 2026 lifted f150 just detailed and these guys did an awesome job highly recommend them !!

Response from the owner · 3 weeks ago

Thank you so much for the 5-star review and recommendation! We truly appreciate your business and the opportunity to take care of your 2026 lifted F-150. It was a pleasure getting it cleaned up and looking right. Thank you for trusting Javi’s Mobile Detailing—we look forward to keeping it that way! 🙏🏼💪🏼🔥

Javi's Mobile Car Wash & Auto Detailing LLC on Google Maps →

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