Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers frequently highlight punctuality, transparent pricing, and proactive communication, including photo updates and same-day availability for battery replacements and inspections. The mobile mechanic often identifies additional issues to prevent future breakdowns, earning praise for thoroughness and honesty. However, low-star reviews cite a pattern of missed appointments and unreturned calls, with one instance of a customer waiting ten hours without a diagnosis or proper tools.
Data from Google, last updated November 13, 2026.
104 Google reviews we collected
Phrases our text analysis found in 95 written reviews
How often each topic comes up in the written reviews
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, courteous and kept me informed, with pictures and video, at each step.”
“Jay was prompt and professional he installed the battery same day no issues he even went out his way to pick it up for me”
“Very reliable and fair did some repair on my engine will most definitely call on him again and highly recommend”
“Would have fixed it on the spot if it wasn’t for a part that has to be ordered online.”
“Jay was awesome and got the problem solved quickly and at an affordable price.”
“He was on time and knowledgeable, and transparent about everything that was going to happen and how much it would cost.”
“Very nice guy, was right on time, communicated well.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jay went above and beyond in fixing my car. I will definitely be calling him the next time I have car issues.
He was very knowledgeable, ON TIME! Even found other problems and diagnosed & repaired them to Prevent future problems. I’ve called him 3 more times since.
Came out quickly and at night to help. Highly recommend and super friendly as well.
Prompt, courteous and kept me informed, with pictures and video, at each step. Would definitely recommend for future work.
Jay was prompt and professional he installed the battery same day no issues he even went out his way to pick it up for me
He was on time and knowledgeable, and transparent about everything that was going to happen and how much it would cost. 10 /10 recommendations. Will call him if I need more work.
Thank you so much for the 10/10 recommendation! At JKC Mobile Auto Repair, we believe in showing up on time, communicating clearly, and providing honest, upfront pricing. We're glad you had a great experience and truly appreciate your trust in our services. We look forward to helping you with any future automotive needs!
Very nice guy, was right on time, communicated well. Would have fixed it on the spot if it wasn’t for a part that has to be ordered online. I totally understood that it couldn’t be fixed right then and there but he let on that he was disappointed because he hates driving away without being able to totally resolve the problem. Was honest about the parts of the process we could probably do ourselves so we could save money which I really appreciated.
Thank you so much for taking the time to share your experience! At JKC Mobile Auto Repair, our goal is always to provide honest, reliable service while helping our customers make informed decisions about their vehicles. We always strive to get repairs completed on the first visit, but sometimes parts availability can make that difficult. We truly appreciate your understanding and are glad we could help you find ways to save money along the way. Thank you for trusting us with your vehicle!
J was fantastic from the time I called with an urgent need for a car battery replacement and he quickly got the job done. I highly recommend J!
Thank you so much for the great review and recommendation! We understand how stressful an unexpected battery issue can be, which is why we work hard to provide fast, reliable mobile auto repair services when our customers need us most. We're glad we could get you taken care of quickly and appreciate you choosing JKC Mobile Auto Repair. We're always here whenever you need us!
Absolutely awesome service I’m in Florida and my son is in Missouri. Great communication and prompt service and the job done correctly at price quoted
Thank you so much for trusting JKC Mobile Auto Repair to take care of your son's vehicle! We understand how important it is to have someone reliable when you're hundreds of miles away. Our goal is always to provide clear communication, honest pricing, and quality repairs that give our customers peace of mind. We're glad we could make the process easy for both of you, and we truly appreciate your support and kind words!
On time and did a great job! Highly recommended 👌
Thank you for the great review and recommendation! We truly appreciate your support. At JKC Mobile Auto Repair, we take pride in being punctual, dependable, and delivering quality work. We're glad you had a great experience and look forward to helping you with any future automotive needs!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts