Google reviewers rate Jay's Exterminating Services 4.9 out of 5 based on 101 reviews, with the owner replying to only one percent of them. Customers frequently praise the punctuality, thoroughness, and friendly communication of technicians during services for issues like ants, bees, and ticks. Many also note fair pricing and willingness to accommodate specific treatment preferences. The primary criticism involves a lack of follow-up communication and a dispute regarding language use and property damage during a service call.
Google rating: 4.9 out of 5 from 101 reviews (95% five-star).
Reviews on this page: 101 Google reviews (69 with written comments).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 16, 2026.
Service: Cockroach Control serving Bayonne, New Jersey.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
101 reviews on Google
5★96
4★1
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
MS
Meg Sheerin3 reviews
★★★★★
David does a thorough service call. Excellent I have been a Jay's customer for approx. 25 years and am completely satisfied with the their services
Price assessment: Reasonable price
Price: $160–180
Services: Hornet & wasp extermination, General pest inspection
Our technician, Matt, did a very thorough inspection both inside and out. He was helpful, friendly, knowledgeable and punctual. The return visit to lay the traps went the same. We are extremely happy with the service and the fair pricing.
David my technician arrived on time, was polite, patient, knowledgeable and willing to discuss my bee issue providing insight and information pertinent to my decision making and problem resolution.
Jose, the technician, was extremely nice and thoroughly dusted for a yellowjacket nest in a wall void (I preferred to use pesticidal dust rather than spray, and really appreciated that Jay's was willing to accomodate my preference). We started seeing dozens of dead yellowjackets IMMEDIATELY... nobody got stung... no mess made. Very professional, nice and thorough.
(8) 5 stars once again for scheduled tick and mosquito spraying! David (excellent) returned to respray as my earlier in the week spray was immediately affected by very severe rain storm. No problem w rescheduling w office and David was prompt, courteous and efficient! Thank you!
(7)Stars once again for my scheduled service. As usual, he is thorough, professional, courteous and respectful. Thank you
(6)Stars once again for my scheduled service. As usual, he is thorough, professional, courteous and respectful. Thank you DAVID!
(5) Stars for DAVID WHO WAS AT MY HOUSE TODAY FOR MY REGULAR SCHEDULED SERVICE. He is professional, courteous and continues to be respectful and thorough. MANY THANKS!
(5) Stars for DAVID WHO WAS AT MY HOUSE for my tick/mosquito spraying outside service. He’s always very professional, thorough and respectful of both my property and my interaction with him. Many thanks!
5 Stars) for DAVID who came back to my house to address a mouse issue. He is excellent, professional and thorough in his attention to details in checking for additional mice and securing the items used to address this problem. Thank you!
(5 Stars) for Al who performed my home service spray. He is excellent, professional and thorough in his attention to every detail! Thank you!
(5 Stars)David, my technician was sent to my home to address a mouse in basement. He was extremely professional, respectful of both myself and my house. Set out additional baits and removed the mouse. Very pleased!
(5) Stars for a service call performed by Jose to address ants. He was excellent, friendly, respectful and extremely professional! Many thanks!