Google reviewers rate Jay's Lawn Service 4.9 out of 5 based on 72 reviews, with the owner responding to every comment. Customers frequently praise the company for punctual scheduling, clear communication, reasonable pricing, and thorough cleanup of leaves, acorns, and flowerbeds. Services include mowing, mulching, and landscaping, often noted for efficient, bagless debris removal. However, two low-star reviews criticize specific interactions for being unprofessional and lacking accountability, claiming that promised work was rushed, incomplete, or poorly managed despite the overall high satisfaction.
Google rating: 4.9 out of 5 from 72 reviews (97% five-star).
Reviews on this page: 72 Google reviews (69 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 29, 2026.
Service: Mulching Service serving Lewisville, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
72 reviews on Google
5★70
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
SS
Sarah Smith14 reviews
★★★★★
Jay’s crew did a great job cleaning up my flowerbeds. His crew is polite and respectful. Jay is knowledgeable about landscape needs and issues.
I look forward to continuing to have them help me with landscape maintenance.
Price assessment: Reasonable price
Services: Groundskeeping
Response from the owner · 3 weeks ago
Thank you so much for the great review! We truly appreciate you trusting Jay’s Lawn Service with your flower bed cleanup and landscape maintenance in the Viridian community. Our team takes pride in providing professional, respectful service and keeping flower beds and landscapes clean and well maintained. We look forward to continuing to take care of your property and helping with your future landscaping needs!
The whole process was smooth! From getting a quote to paying for the service, it was a great experience. Our yard looks so much nicer now!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Thank you so much for the 5-star review! We’re glad to hear the entire process—from receiving your quote to making payment—was smooth and easy. We truly appreciate you choosing Jay’s Lawn Service and trusting our team with your property. We look forward to serving you again!
If you are looking for a great all around service with wonderful customer care, look no further....Jay's Lawn Service is your place! Our family has used Jay's for several years for mowing maintenance, mulching beds and special landscape projects. Everything is done with precision and care. Jay is always glad to answer questions, offer suggestions and assist in any way he can. We did not realize how much of our weekend was taken up by doing lawn stuff until we found Jay's. It was good to just relax!
We are relocating out of the area and will sure miss the wonderful care Jay and his team have provided.
Services: Mulching, Lawn mowing & maintenance, Yard work
Response from the owner · 2 months ago
Thank you so much for your kind words and for trusting Jay’s Lawn Service over the years! It has truly been an honor to provide your family with lawn mowing, landscape maintenance, mulch installation, and landscaping services.
We’re grateful that we could help give you your weekends back so you could spend more time relaxing with your family—that’s exactly what we strive to do for every customer. Thank you for recognizing our team’s attention to detail and commitment to quality customer service.
While we’re sad to see you leave the DFW area, we sincerely appreciate your support and the opportunity to care for your property over the years. We wish you all the best with your move and hope you find a lawn care company that serves you as well as we’ve enjoyed serving you.
Thank you again for being a valued part of the Jay’s Lawn Service family!
First time customer and will be a repeat customer. They did a fantastic job front and back yard, took care with the plants I have, everything is cut evenly, no clumps of grass laying around in the yard, they answer the phone when you call, email you back, and the price is great for all the work they did. I am so thankful!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 3 months ago
Thank you so much for your wonderful review! We truly appreciate you trusting us with your property, and we’re honored to hear that you’ll be using us again.
Our team takes a lot of pride in paying attention to the little details—from mowing evenly and cleaning up thoroughly to protecting our customers’ plants and providing responsive communication every step of the way. It’s great to know those efforts made a difference for you.
Thank you again for your kind words and for choosing Jay’s Lawn Service. We look forward to keeping your lawn looking its best for many seasons to come!
Wow! Our landscaping was truly out of control. Jay and his crew tackled and tamed it. Service was reasonably priced, crew was on time and listened to my requests. Highly recommend their service! Wish I could give them 10 stars!🌟
Price assessment: Reasonable price
Services: Mulching, Yard work
Response from the owner · 4 months ago
Thank you so much for the amazing review! We’re thrilled to hear that you were happy with the results. Transforming overgrown landscapes into clean, beautiful outdoor spaces is one of our favorite things to do, and we’re glad we could help bring your property back under control.
We truly appreciate your kind words about our crew, pricing, communication, and attention to your requests. Providing reliable, professional landscaping and mulching services is something we take great pride in.
Thank you again for trusting Jay’s Lawn Service with your property and for recommending us to others. Reviews like yours mean the world to our small business. We look forward to serving you again in the future!
Does excellent work and keeps to schedule!
They did not finish the work during a recent thunderstorm, which I appreciate- no company should put their employees at risk just for grass cutting. Jay’s promptly told me when they would come to complete - thanks! A company that values its employees’ safety is one worth doing business with.
Well done taking care of employees and of my yard.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 4 months ago
Thank you so much for the thoughtful 5-star review! We truly appreciate you taking the time to recognize both our work and our team.
Safety will always come first for us. Texas weather can change fast, and while we work hard to stay on schedule, we never want our crews operating equipment during dangerous lightning or severe storms. I’m glad we were able to communicate clearly and get your service completed promptly afterward.
We really appreciate your trust in us and your understanding. Thank you again for supporting our local business and for allowing us to take care of your lawn!
I was looking for a local lawn service to take on my yard as I can't find the time or effort to continue doing it myself. Pretty automated process to get a very reasoable quote, and I appreciate the automatic billing and working with a licensed and insured business. The came out today for my first service and it went well. Thanks so much.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 5 months ago
Thank you so much for the 5-star review, Mike! We really appreciate you trusting us with your lawn service.
We’ve worked hard to make the process simple and convenient from start to finish, so I’m glad you found the quoting, billing, and communication easy to work with. We also take a lot of pride in being a fully licensed and insured local business that customers can depend on.
Thank you again for the opportunity to earn your business. We look forward to keeping your lawn looking great all season long!
Good communicators, on time service, and excellent work to make the property look much better.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 5 months ago
Hi Ian,
Thank you for the kind words—we really appreciate you taking the time to share your experience!
It was a pleasure working on your property in Colleyville. I’m glad to hear you were happy with the communication, timeliness, and overall results. Our goal is always to leave every lawn, hedge, and flower bed looking its best, so that means a lot.
We look forward to keeping everything looking sharp for you moving forward!
Very Professional, Fast and overall great service!!
Response from the owner · 5 months ago
Thank you so much for your kind words! We truly appreciate the opportunity to provide professional and efficient lawn care service. It means a lot to hear that you were happy with the results. If you ever need lawn maintenance or landscaping in the Euless area, we’d be glad to help again. Thanks for choosing Jay’s Lawn Service!
I’ve had Jay’s cut my lawn for almost 2 years - the attention to detail and communication simply can’t be matched.
Response from the owner · 6 months ago
Thank you so much for trusting Jay’s Lawn Service with your lawn service for nearly two years. Long-term customers like you mean everything to us. We work hard to provide dependable lawn care, strong communication, and the kind of attention to detail that keeps properties in Euless looking their best. We truly appreciate your continued support and look forward to serving you for years to come.
