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JC Pet Care

Pet boarding service · Riverside, CA

4.8 ★★★★★ 37 Google reviews · 21 photos
92%five-star reviews
54%reviews answered by the owner
Apr 2026latest review

JC Pet Care at a glance

Customers frequently highlight the spacious property, clean facilities, and the owner's veterinary background as key benefits for both dog daycare and overnight boarding. Recurring themes include personalized communication through photo updates, flexible scheduling, and effective management of high-energy pets. However, one common criticism involves perceived unprofessionalism and breed discrimination during initial inquiries, specifically regarding policies for certain dog breeds.

  • Google rating: 4.8 out of 5 from 37 reviews (92% five-star).
  • Reviews on this page: 37 Google reviews (32 with written comments, 5 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: April 22, 2026.
  • Service: Pet Sitter serving Riverside, California.

Data from Google, last updated November 11, 2026.

Star ratings

37 Google reviews we collected

  • 5 stars3492%
  • 4 stars25%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise1995%
  • Complaints15%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude735%
  • Would recommend525%
  • Speed & response315%
  • Quality & results210%
  • Honesty & trust210%
  • Price & value15%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “JT Pet Care is a very nice place that was clean and the animals are well cared for.”
  • “I would recommend JC Petcare to anyone looking for peace of mind for the care of their pets!”
  • “On our trip my wife texted Jackie to see how the dogs were doing and she responded immediately and sent some pictures of our dogs, very cool.”
  • “Jackie did a wonderful job taking care of our cats for us!”
  • “JC has a great setup, lots of space to roam, and she genuinely cares about each dog.”
  • “The prices are more than fair and appropriate for daycare and boarding.”

People customers mention

  • Jackie 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sharon G.3 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jackie is amazing! I love that my pups come home happy and tired and have fresh air all day!

  • Price assessment: Great price
  • Services: Other pet daycare
Response from the owner · 6 months ago

Thank you Sharon, for your kind review. Its very much appreciated!

joseph hoffLocal Guide · 45 reviewsTotal number of Google reviews joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came highly recommended. Little out of the way but great access for dogs that love to run.

  • Price assessment: Reasonable price
  • Services: Other pet boarding, Other pet sitting (in-home), Other pet daycare, Dog boarding
adriana Pizzia francLocal Guide · 850 reviewsTotal number of Google reviews adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She's the best

M HasLocal Guide · 28 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent care! The owner is the sweetest and took amazing care of our cat during boarding

Brittney LunaLocal Guide · 13 reviewsTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Recently boarded my dog Sammie at JC pets for a week while we were out of state! It was her first time boarding and being away from home so she was difficult but Jackie was great and flexible in accommodating my girl. Sammie had a great time and it was a stress free trip for both of us! Will absolutely be using JC Pets in the future!

Kendra Struffenegger9 reviewsTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I brought my dog in for doggy day care and I’m so happy I did! My dog had a wonderful time, he was enjoying running around all day with his new friends. Jackie made sure he was comfortable with the other dogs before I left and sent me pictures of how he was doing. JT Pet Care is a very nice place that was clean and the animals are well cared for. I will definitely be bringing my dog back here!

Response from the owner · a year ago

Thank you Kendra. Your review was much appreciated! Maverick was a real pleasure!

Shadow ManLocal Guide · 33 reviewsTotal number of Google reviews Shadow has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed a really good daycare business for my Setter. My boy is young and full of energy and therefore needs LOTS of space to run. I am happy leaving him with this business because after only 3 visits he already knows when we turn into Jackie’s driveway. He is ready to go before I can turn off the ignition! Jackie pairs dogs well with group energy appropriate for your companion. The property is well maintained, safe and clean. The prices are more than fair and appropriate for daycare and boarding.

Response from the owner · a year ago

Thank you for taking the time to leave such a wonderfully comprehensive review. It is very much appreciated!

Stephanie ArnoldLocal Guide · 12 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took my two fur babies for overnight stays. Jackie is so wonderful. Her center is such an awesome place for them. We are so grateful for her!

Karen MarkleyLocal Guide · 29 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A clean, loving atmosphere for your pet. A great way to tire out your high energy pup at daycare, and worry free overnight care

Response from the owner · 3 years ago

Thank you Karen, for taking the time out from your busy life, to leave such a glowing review. It is very much, appreciated!!!

Angel Frakes3 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give zero stars I would. I called to inquire about the dog park and she was very unprofessional and breed discriminatory. She didn't ask about my dogs temperament just said " Oh he's a pitty he can't be around other dogs, He has to be separated. He could bite down and lock and not let go". For someone who has a "degree in Animal Science" she should know the Pitbull's jaws don't lock... Very sad and highly unprofessional.

Response from the owner · 3 years ago

After 20 plus years of working with pits, I know exactly, what they are capable of doing. I still take them, but due to a back injury, I can no longer let them run with other dogs...except for the few I have known for years and I still watch them like a hawk. A pit may not start an altercation, but due to their jaws, they have the capability of finishing it. Whether you call it locking or something else, I can not pry a pit's jaws off another dog's body, once they have clamped down, and that's a fact. The safety of the other dogs around here are my top priority! After years of dealing with all types of heavy duty, dogs, it has taken its toll on my back and I can no longer take the chance with wide mouth breeds interacting with the other dogs. I still take them for day care, and f dog friendly, I let my dog play with them. I can not risk the safety of a dog belonging to someone else.

JC Pet Care on Google Maps →

Business details