Customers consistently describe JC Piano Tuning as professional, punctual, and knowledgeable, noting that the service includes tuning, repairs, and instrument inspections. Reviewers highlight the tuner's friendly demeanor, respectful conduct in their homes, and affordable pricing, often mentioning that he plays the piano after completing the work to demonstrate the results. The business maintains a perfect five-star rating across thirty-four reviews, with the owner responding to every customer comment.
Google rating: 5.0 out of 5 from 34 reviews (97% five-star).
Reviews on this page: 34 Google reviews (29 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 7, 2026.
Service: Piano Tuner serving Mesa, Arizona.
Data from Google, last updated November 3, 2026.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars3397%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
100%praise
Praise63100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2032%
Speed & response1422%
Would recommend1321%
Quality & results610%
Price & value58%
Communication35%
Honesty & trust23%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He does a wonderful job, is very respectful of my home and is very friendly.”
“He is very professional, trustworthy, and efficient in his work.”
“We have known Jason for a long time and use him as our go-to piano expert.”
“He has fantastic service and does a great job with tuning and repair.”
“He’s friendly, responsive, punctual and affordable.”
“He’s 31 years in the field, so much experience, fully committed to make the highest outcome, it was very clear to me that he was highly professional!”
“He also gives his honest opinion and advice which I truly appreciate.”
People customers mention
Jason13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very professional and friendly. You can book online but I called during business hours and was able to book an appointment. I had a key that wasn’t working and we just moved so the piano needed to be tuned as well. I think the visit was around an hour or maybe hour and a half. So happy with the results as well as price. Thank you thank you!
Response from the owner · 3 weeks ago
Thank you so much, Paige! I’m glad we were able to get your piano tuned up and that key working properly. I really appreciate you taking the time to share your experience, and I’m happy to hear you’re pleased with the results and the price. Enjoy your piano!
H
Heidi Millett5 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
I’ve had Jason tuning my piano for over a decade. He does a wonderful job, is very respectful of my home and is very friendly. My piano always sounds full, rich and perfectly in tune, never tinny or “off.” I highly recommend him!
Response from the owner · 2 months ago
Thank you so much, Heidi! I really appreciate your kind words and especially your trust in me to take care of your piano for all these years. It’s always a pleasure seeing you and keeping your piano sounding its best. Thanks for taking the time to leave such a thoughtful review!
P
Parker Smith5 reviewsiTotal number of Google reviews Parker has written across all businesses on Google Maps, not just this one.
I have had Jason come to my house 2 times to tune. He is an expert when it comes to tuning and piano maintenance. He is very professional, trustworthy, and efficient in his work. I felt comfortable enough with him to leave my door open to allow him to tune my piano without me being home. It is very obvious that he loves pianos and that he will treat your piano with love and respect! Thanks Jason for your expertise, precision, and your care.
Response from the owner · 2 months ago
Thank you so much, Parker! I really appreciate the kind words and, especially, the trust you’ve placed in me to care for your piano. It’s always a pleasure working on it, and I look forward to keeping it sounding its best for years to come!
J
Janice Lee2 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Recently Jason tuned my piano, he spent about 4 plus hours tuning my three pianos, he was going back and forth adjusting and readjusting my off tuned instruments with such confident job skills! He’s 31 years in the field, so much experience, fully committed to make the highest outcome, it was very clear to me that he was highly professional! Most of all his character just made me to respect him and his work! I have met quite a handful piano technicians, but Jason, one of the top few specialists in this area! Definitely recommend him!!
I love my piano sound, I’m enjoying it!!
Thank you, Jason!
Response from the owner · 3 months ago
Thank you, Janice! I really appreciate you taking the time to leave such a thoughtful review. It was a pleasure getting all three of your pianos back into shape. Some pianos take a little extra patience, and I’m glad the results were worth it. Your kind words about my work and character truly mean a lot. I look forward to helping keep them sounding their best!
M
Marc LeFevre9 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Jason is amazing. He’s incredibly knowledgeable (a true master of his craft) and fast. We bought a very old piano recently and Jason got it sounding like new. Highly recommend him!!
Response from the owner · 3 months ago
Thank you so much, Marc! I really appreciate you taking the time to leave such a thoughtful review. It was a pleasure working on your piano, and I’m glad I could help bring it back to life. I hope you enjoy it for many years to come!
B
Brooke Stephens6 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
I have entrusted my pianos to Jason both personally and professionally for over 12 years! He has fantastic service and does a great job with tuning and repair. Once he even got an over 100 year old piano at my school back in nice playing condition. Highly recommend!
Response from the owner · 3 months ago
Thank you, Brooke! Your support over the past 12+ years means a great deal to me. It’s been a privilege to care for your pianos, and I’ll never forget the challenge of getting that 100+ year-old school piano back into playing condition. Thank you for your continued trust and for taking the time to leave such a thoughtful review!
R
Robyn Danitz7 reviewsiTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
Thank you, Robyn! I truly appreciate your kind words and your continued trust in JC Piano Tuning. It was a pleasure working with you, and I look forward to helping keep your piano sounding its best for years to come.
C
Courtney Johnson11 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Jason was wonderful. Quick to respond and repair, easy to work with, very friendly and personable and knowledgeable in tuning and damage repair. I will be referring him to many others
Response from the owner · 5 months ago
Thanks so much Courtney! I really appreciate the kind words. I’m glad I could help get everything back in shape for you. Thanks again for trusting me with your piano — and for recommending me to others!
A
AnnLocal Guide · 13 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
I actually decided to try Jason based upon the Google reviews but I was a a bit skeptical because they seemed too good. All I can say is that they were all true. He is amazing! My piano hadn’t been tuned for a couple of years and I had moved it to a new home so it was definitely in need of some TLC. The quick response, the knowledge, the care, the lack of judgement for my neglect (!!), his awesome personality, and his mini concert made day. Highest recommendation!
Response from the owner · 5 months ago
Thank you, Ann—I really appreciate your thoughtful review. A move combined with some time between tunings can definitely leave a piano needing some extra attention, so I’m glad I could help bring it back to where it should be. It means a lot to hear that the experience felt comfortable and positive from start to finish. Thanks again for your trust and recommendation!
J
Jordan BaldwinLocal Guide · 16 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
We have known Jason for a long time and use him as our go-to piano expert. He is very knowledgeable and thorough in his work. He is also a great piano player so it's always nice to hear him play making sure things are working right after tweaking, and fixing them.
Response from the owner · 5 months ago
Thanks Jordan, I really appreciate that! It’s always great working with you guys. And yeah, that last play-through is one of my favorite parts too—just making sure everything feels right after the work is done. Thanks again for sticking with me all these years!