Jedi Junk Removal | Garbage Services | Pocatello logo

Jedi Junk Removal | Garbage Services | Pocatello

Waste management service · Pocatello, ID · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%45+10.9Value 14%87+12.3Replies to reviews 7%55+3.9Momentum penalty26−7.4Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 24%
4.7 ★★★★★ 46 Google reviews · 18 photos
91%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
12%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Sep 2026latest review

Jedi Junk Removal | Garbage Services | Pocatello at a glance

Google reviewers rate the service 4.7 out of 5 based on 46 reviews, with the owner responding to 93% of them. Customers frequently praise the company for punctuality, quick turnaround times, fair pricing, and professional, friendly crews who handle various junk removal tasks efficiently. However, several low-star reviews highlight recurring issues with communication breakdowns, including missed callbacks, unfulfilled promises regarding item availability, and late arrivals due to scheduling errors.

  • Google rating: 4.7 out of 5 from 46 reviews (91% five-star).
  • Reviews on this page: 46 Google reviews (43 with written comments, 1 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Recycling Service serving Pocatello, Idaho.

Data from Google, last updated October 25, 2026.

Score profile vs other recycling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

Satisfaction68Reliability45Craft & service–Value87Momentum26Replies to reviews55Satisfaction: 68 (median 69)Reliability: 45 (median 67)Value: 87 (median 98)Momentum: 26 (median 100)Replies to reviews: 55 (median 31)
This companyRecycling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jedi Junk Removal | Garbage Services | Pocatello: 68/100 on this factor. Category median: 69.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jedi Junk Removal | Garbage Services | Pocatello: 45/100 on this factor. Category median: 67.C
45
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jedi Junk Removal | Garbage Services | Pocatello: 87/100 on this factor. Category median: 98.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jedi Junk Removal | Garbage Services | Pocatello: 26/100 on this factor. Category median: 100.D
26
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jedi Junk Removal | Garbage Services | Pocatello: 55/100 on this factor. Category median: 31.C
55

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars4291%
  • 4 stars12%
  • 3 stars00%
  • 2 stars12%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 43 written reviews

  • Praise7796%
  • Complaints34%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2430%
  • Staff & attitude1823%
  • Quality & results1418%
  • Would recommend1215%
  • Price & value68%
  • Communication56%
  • Honesty & trust11%

What customers talk about

We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were super fast with the removal and super responsive of making the appointment for me!”
  • “5 stars, guys did a great job, fair priced and friendly”
  • “The whole process was quick, seamless and thorough.”
  • “Great service and prompt follow up, highly recommended.”
  • “The prices are fair, and they take all the burden off.”
  • “The team was easy to work with, arrived on time, were very professional and thoughtful.”
  • “Honest crew, great prices.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jedi Junk Removal | Garbage Services | Pocatello for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Do not use. Order a dumpster and they took all my info, then I had to change some stuff on my order and they said they could do it and would call me back to confirm. They never did, they just block my number

Dumpster rental
MikeLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Would not recomend. Would rate a fat ZERO satrs if I could. I see so many good reviews at almost a full 5 star rating so I tried them. Jake took my order and my money, promised a delivery and they never showed. I had to track down David, and he claims to have sent an email stating they did not have what his brother…

Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were super fast with the removal and super responsive of making the appointment for me!

Great priceHouse & garage cleanouts
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Arrived on time, very professional. The whole process was quick, seamless and thorough. Very impressed with the company and work ethic.

Reasonable priceHouse & garage cleanouts
NicoleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team was easy to work with, arrived on time, were very professional and thoughtful. Everything You could ask for. Thanks!

Great priceHouse & garage cleanoutsMattress removal & disposal
Dante4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased! Got the job done quickly and the dudes were very personable! Will be a returning customer!

Photos

Customer reviews

4.7 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Travis Carter3 reviewsTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do not use. Order a dumpster and they took all my info, then I had to change some stuff on my order and they said they could do it and would call me back to confirm. They never did, they just block my number

  • Services: Dumpster rental
Mike HenleyLocal Guide · 51 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would not recomend. Would rate a fat ZERO satrs if I could. I see so many good reviews at almost a full 5 star rating so I tried them. Jake took my order and my money, promised a delivery and they never showed. I had to track down David, and he claims to have sent an email stating they did not have what his brother Jake had promised, and that was it. VERY unhlepful and did not really seeem to care that they had caused me trouble on my job.

Alex B. Khao3 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were super fast with the removal and super responsive of making the appointment for me!

  • Price assessment: Great price
  • Services: House & garage cleanouts
Response from the owner · 3 months ago

Thanks for the review, Alex!

Aaron AndersonLocal Guide · 37 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can and cleaned up all my trash quickly and safely!

Response from the owner · 3 months ago

We are always happy to help! Thanks for the kind words Aaron

Rebecca J2 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and painless. Thanks!

Response from the owner · 3 months ago

Glad we could make it a smooth process for you! Thanks for the review Rebecca!

ryan tack6 reviewsTotal number of Google reviews ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars, guys did a great job, fair priced and friendly

  • Price assessment: Reasonable price
Response from the owner · 5 months ago

Thanks, Ryan. We strive to provide a fast and affordable service!

Norma McDevitt2 reviewsTotal number of Google reviews Norma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived on time, very professional. The whole process was quick, seamless and thorough. Very impressed with the company and work ethic.

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts
Response from the owner · 5 months ago

I'm so glad you had a positive experience. We aim to have every customer feel the same way as we are driving away with their junk in our truck!

Nicole FieldingLocal Guide · 10 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was easy to work with, arrived on time, were very professional and thoughtful. Everything You could ask for. Thanks!

  • Price assessment: Great price
  • Services: House & garage cleanouts, Mattress removal & disposal
Response from the owner · 11 months ago

Thank you Nicole! 🙂

Gage Burningham5 reviewsTotal number of Google reviews Gage has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jade was super nice and the drop off process went quicker than I expected

Response from the owner · a year ago

Thanks for the review! Give us a call if you need junk removal or dumpster rental again in Pocatello

Leslie MerrittLocal Guide · 13 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, they took care of my junk that I couldn't!

Response from the owner · a year ago

Hey thanks slot Leslie for leaving us a nice review 🙏🏻 we appreciate you if you need junk removal or dumpster rental service again get in touch with us for 8% repeat customer discount!

Jedi Junk Removal | Garbage Services | Pocatello on Google Maps →

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