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Jefferson Water Damage & Restoration Philadelphia

5.0 ★★★★★ · 68 Google reviews · 24 photos
Water damage restoration service · Philadelphia, PA

Jefferson Water Damage & Restoration Philadelphia at a glance

Google reviewers rate this Philadelphia water damage restoration service five stars based on sixty-eight reviews, noting that the owner replied to all feedback. Customers frequently highlight prompt response times, clear communication, and assistance with insurance claims during projects involving leak detection, mold remediation, and full rebuilds. Recurring themes include fair pricing, efficient timelines, and professional staff who explain processes thoroughly, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
  • Reviews on this page: 68 Google reviews (58 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Well Inspector serving Philadelphia, Pennsylvania.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
68 reviews on Google
5★68
4★0
3★0
2★0
1★0

Reviews from Google, shown as published (original wording, unedited).

Peter Valelly5 reviews
★★★★★

I had a fantastic experience working with Matt and his team at Jefferson on fixing a significant leak in my house. The initial assessment was very helpful, and Matt was understanding when I opted to go with another company on fixing my roof. Then, Jefferson checked parts of my ceiling and wall that were affected by the leak to see if/where there was water damage and address it, then closed everything back up and also fixed a major crack in the side of my house (both interior and exterior) that was definitely contributing to the issue. They cleaned everything and repainted (I have no idea how they found such a perfect color match for my paint — amazing!) and it all looks good as new. I’m very happy with all of their work and the rates were reasonable. I recommend them without hesitation!

Response from the owner · 3 weeks ago

Hi Peter, thank you for taking the time to share such a detailed review!<br><br>It sounds like there were several pieces to solve here, so we’re glad our team could help assess the water damage, address the affected ceiling and wall, repair the interior and exterior crack, and put everything back together properly. We also appreciate you mentioning the flexibility around having another company handle the roof. Our goal is to focus on what your property actually needs without pushing unnecessary work.<br><br>And we have to admit, we love that the paint match got a special mention! Getting the repairs to the point where everything looks “good as new” is exactly how we want to leave a home.<br><br>Thank you for trusting Jefferson Restoration and for recommending us without hesitation. We really appreciate it.

Review from Google · view on Google
Daniella Gold7 reviews
★★★★★

I cannot say enough good things about Jefferson, particularly Matan, who handled our situation with exceptional care and diligence. He checked in almost daily to monitor progress, ensured the work was done to the highest standard, and worked tirelessly to get our rooms back to normal as quickly as possible. Matan made the entire process seamless and completely stress-free. He was truly a pleasure to work with, and I cannot recommend Jefferson enough.

  • Price assessment: Reasonable price
  • Services: Flood restoration, Mold inspection, Water removal, Mold mitigation, Painting, Drywall installation, Water damage-related mold removal
  • Response time: 2–4 hr
Response from the owner · a month ago

Hi Daniella, thank you so much for your thoughtful review!<br><br>We're so glad to hear the restoration process felt smooth and stress-free during what can be a very challenging time. Staying in close communication, keeping projects moving, and making sure every detail is completed to a high standard are all priorities for our team, so it's wonderful to know that reflected in your experience.<br><br>Thank you for trusting Jefferson Restoration with your home and for recommending us. Your kind words truly mean a lot to everyone on our team.

Review from Google · view on Google
Siobhan O'Neill-Williams3 reviews
★★★★★

Jefferson Restoration did an amazing job fixing up the basement in our new home. We had several aspects to the project (walls, floors, windows and stairwell) that all needed to be revamped and they were able to handle it all efficiently. The PM Matt we worked with was easy to communicate with and honest as well. We had a very short timeline they were able to accomplish the job in. Pricing was fair and comparable to other companies we had gotten quotes from.

  • Price assessment: Reasonable price
  • Response time: 0–1 hr
Response from the owner · a month ago

Hi Siobhan, thank you so much for the wonderful review!<br><br>We're delighted to hear your basement renovation came together just as you envisioned. Projects involving multiple areas of the home require careful planning and coordination, so it's great to know everything, from the walls and floors to the windows and stairwell, was completed efficiently and within your timeline.<br><br>We also appreciate your comments about the communication, fair pricing, and overall experience. Our goal is to make every project as straightforward and stress-free as possible while delivering quality results. <br><br>Thank you for trusting Jefferson Restoration with your new home, and we hope you enjoy the space for many years to come.

Review from Google · view on Google
Alex Wade14 reviews
★★★★★

Jefferson was hired to detect and repair a leak that had been causing problems for my landlord for years after two other failed repair jobs from other businesses. Within 15 minutes of calling them, I had a call back from the project manager, Matt to discuss the issue and plan the detection service. I can’t say enough about the professionalism of Matt and his team throughout the entire experience. They were quick to respond to any questions and schedule appointments, communicative regarding the root and fix of the problem, and were precisely on-time for all work. Keeping a reliable schedule and being minimally invasive of my work from home space was greatly appreciated. Our guest room is now drier than it has been in months and I’m pleased that they were also able to do mold remediation in such a short window of time. I’m happy with their work, efficiency, and their guarantee on the work they’ve done. I’d be happy to hire them again if the need arises.<br><br>Thank you Matt and team for all of your diligence, hard work, communication, and reliability throughout this experience.

  • Services: Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
  • Response time: 0–1 hr
Response from the owner · a month ago

Hi Alex, thank you so much for sharing your experience in such detail.<br><br>Tracking down a leak that has gone unresolved for years can be challenging, so we're glad we were able to identify the source, complete the necessary repairs, and address the mold issue before it caused further damage. We believe taking the time to explain what we find, communicating clearly throughout the project, and respecting your home and schedule are just as important as the restoration work itself.<br><br>It's especially rewarding to hear that you noticed our punctuality, responsiveness, and commitment to minimizing disruption while you worked from home. Thank you for trusting Jefferson Restoration with such a longstanding issue. We're grateful for your recommendation and for the confidence you've placed in our team.

Review from Google · view on Google
Jamie Charniga5 reviews
★★★★★

Buckle up for a rave review! After my condo flooded earlier this summer, Jefferson was able to be on the scene doing water removal within the hour. They had the demo done in two days and the entire rebuild was done in a months time. Anyone who has dealt with flooding can attest to what a nightmare it is and Ben & team were a godsend during that stressful time. I can honestly say that hiring them was truly the silver lining of the whole situation.<br><br>Working with Jefferson is for anyone who values consistency, transparency, punctuality, mom honest communication and above & beyond service. There were no surprise costs sprung on me and they went out of their way to include finishing touches just to put the cherry on top of a wonderful customer service experience!<br><br>It honestly felt like white glove services compared to the typical experience myself and most people have had in the past when dealing with contractors. Furthermore, they got the work done at lighting speed without having to sacrifice quality in the slightest!<br><br>Thanks to them, I don’t even have to go to pay to go to a spa anymore because Ben & his team essentially transformed my bathroom into one lol!

  • Services: Install flooring, Flood restoration, Remodeling, Bathroom remodeling, Water removal, Flooring, Water damage-related cleanup & repair
Response from the owner · a month ago

Hi Jamie, thank you for taking the time to write such an incredible review!<br><br>We know how disruptive a flooded condo can be, so it means a lot to hear that we were able to respond quickly, guide you through the restoration process, and complete both the mitigation and rebuild without unexpected surprises. Providing clear communication, transparent pricing, and keeping projects moving are all things we work hard to deliver on every day.<br><br>Your comments about the attention to detail and the finished bathroom truly made our day. Hearing that it exceeded your expectations is the highest compliment we could receive. Thank you again for trusting Jefferson Restoration with your home and for sharing your experience with others. It was a pleasure helping bring your space back to life.

Review from Google · view on Google
L. A14 reviews
★★★★★

Outstanding service! The team was super responsive, explained the assessment thoroughly, and took all the hassle out of dealing with insurance. Top-notch customer service and quality craftsmanship. Wouldn't hesitate to use them again.

Response from the owner · a month ago

Hi L. A, thank you so much for the wonderful review!<br><br>We're delighted to hear that our team was responsive, took the time to explain the assessment clearly, and helped make the insurance process feel much less stressful. <br><br>Clear communication and keeping homeowners informed every step of the way are priorities for us.<br><br>We're also grateful for your comments about the quality of the workmanship. It means a lot to know you felt well taken care of from start to finish. Thank you for your trust, and we truly appreciate your recommendation.

Review from Google · view on Google
Ryan ZallaLocal Guide · 64 reviews
★★★★★

We had water damage to the flooring and drywall near our HVAC unit due to a leak caused by faulty installation. Dan was the best project manager ever. I must have spoken to him on the phone 20 times over the course of the restoration and the guy always answered by the second ring. He gave instant responses when we had questions or needed him. He helped us communicate with our homeowner's insurance, walked us through every step of the restoration, and made sure we were satisfied with the quality of the work. The crew was terrific and worked quickly and thoroughly. These guys are honest too -- I accidentally overpaid the final invoice by $1k and Dan called me back instantly to fix it. Water damage to your home is a stressful experience and these guys helped make our house a home again. Wouldn't hesitate to call Jefferson again, but hoping it'll be a long time until we do.

  • Price assessment: Reasonable price
  • Services: Install flooring, Flood restoration, Mold inspection, Flooring, Mold mitigation, Water damage-related cleanup & repair, Painting, Mold remediation, Mold cleaning, Drywall installation, Mold damage restoration
Response from the owner · 3 months ago

Hi Ryan, thank you for taking the time to leave such a thoughtful review.<br><br>We're sorry you had to deal with water damage caused by the HVAC leak, but we're grateful you trusted us to help restore your home. We know how overwhelming these situations can be, so keeping communication clear, helping with the insurance process, and making sure you always knew what to expect are all things we take seriously.<br><br>We're especially glad to hear you were happy with the quality of the restoration and the professionalism of the entire crew. Your mention of the invoice correction means a lot as well. Honesty and transparency are values we never compromise on, and we're pleased that stood out during your experience.<br><br>Thank you again for your recommendation and for trusting Jefferson Restoration. While we also hope you won't need restoration services again anytime soon, it means a great deal to know we're the team you'd call if you ever do.

Review from Google · view on Google
Cy SerranoLocal Guide · 28 reviews
★★★★★

Dan was very professional and kind. He was able to come out right away to diagnose the damage, mitigation, and repair for our basement after our sump pump failed. Would recommend

Response from the owner · 3 months ago

Hi Cy, thank you so much for the great review!<br><br>We're glad we could respond quickly after your sump pump failure and help assess the damage so the mitigation and repair process could begin right away. Basement water damage can escalate quickly, so acting fast is always a priority.<br><br>We truly appreciate your recommendation and are happy to hear you had a positive experience with our team. Thank you for trusting Jefferson Restoration with your home!

Review from Google · view on Google
Janel Brogley6 reviews
★★★★★

We called Jefferson Restoration in such a stressed out situation! He immediately came out, explained how he could stabilize the situation and got my school up and running by the end of the weekend. As an educator and mom, taking care of young ones is paramount! They kept my school up and running and safe from any water damage! I can’t recommend their communication, expertise and professionalism enough!

  • Services: Flood restoration, Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair
Response from the owner · 3 months ago

Hi Janel, thank you so much for sharing your experience!<br><br>We can only imagine how stressful that situation must have been, especially with the responsibility of keeping your school safe and operational for the children and families who depend on it. We're thrilled to hear that the situation was stabilized quickly and that your school was able to reopen and continue operating without major disruption.<br><br>Clear communication, fast action, and thorough restoration are especially important in environments where safety is a top priority, so we're grateful to know our team's efforts made a difference. Thank you for trusting Jefferson Restoration during such a critical time, and thank you for your kind recommendation. It means a great deal to all of us.

Review from Google · view on Google
Erminia Dennis8 reviews
★★★★★

Workers worked very efficiently in a timely manner work was awesome & very neatly performed didn't leave a mess just superb workmanship they are on my list of workers to call E Rae Dennis URE Realtor

  • Price assessment: Great price
  • Services: Install flooring, Remodeling, Mold inspection
Response from the owner · 4 months ago

Hi Erminia, thank you so much for the wonderful review!<br><br>We're delighted to hear that you were happy with the quality of the work, the efficiency of the crew, and the care taken to keep everything clean throughout the project. We believe a job isn't finished until the work area is left in great condition, so it's especially rewarding to hear that stood out to you.<br><br>Your recommendation means a great deal to us, especially coming from a fellow real estate professional. Thank you for trusting us with your flooring, remodeling, and mold inspection needs. We truly appreciate your support!

Review from Google · view on Google

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