Clients report that the firm handles personal injury and disability cases with professionalism, emphasizing thorough explanations during intake and consistent updates on case status. Staff are frequently described as empathetic and responsive to inquiries via phone, email, and text. However, a minority of reviewers criticize the firm for ceasing communication after a year, alleging that legal actions were taken to deter clients from switching attorneys, while others note delays in receiving final settlement checks.
Google rating: 5.0 out of 5 from 967 reviews (97% five-star).
Reviews on this page: 967 Google reviews (789 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Jeffrey Glassman Injury Lawyers provided exceptional representation throughout my injury case. Their professionalism, attention to detail, and dedication gave me confidence throughout the process. I felt valued as a client and sincerely appreciate the care and effort they devoted to my case. Their support made a difficult experience much easier to navigate. I highly recommend their firm to anyone seeking knowledgeable, dependable, and compassionate legal representation.
Response from the owner · 16 hours ago
Thank you, Carlos, for your thoughtful review and recommendation. We’re so glad our team made you feel valued and supported throughout your case. Providing compassionate service and keeping our clients’ best interests at heart are priorities we take seriously. We truly appreciate your trust in Jeffrey Glassman Injury Lawyers and wish you all the best!
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Rosviny Felix2 reviewsiTotal number of Google reviews Rosviny has written across all businesses on Google Maps, not just this one.
Amy was so friendly and took her time explaining the process to me and was patient while I gathered all of the necessary information. She was an absolute pleasure to talk to and made me feel reassured.
Response from the owner · 16 hours ago
Thank you, Rosviny, for sharing your experience! We’re so glad Amy made you feel comfortable and reassured throughout the intake process. Her patience and willingness to guide clients every step of the way mean so much to us. We’ll be sure to share your kind words with her. Thank you for trusting our team!
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Sean Smith1 reviewiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Audrey was a pleasure to work with. She demonstrated a high level of professionalism and empathy towards my fiancé and I. She was very thorough in her communication and answered all of our questions.
Response from the owner · 16 hours ago
Thank you, Sean, for your kind words! We’re glad Audrey made you and your fiancée feel supported and informed throughout the process. Her professionalism, empathy, and clear communication are qualities we truly value. We’ll be sure to share your appreciation with her. Thank you for trusting our team!
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Tracy Renée (MoonDustMafia)2 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Audrey was very helpful & very professional. Pleasure to deal with!
Response from the owner · 16 hours ago
Thank you, Tracy, for your kind words! We’re so glad Audrey made your experience a positive one. We truly appreciate your feedback and will be sure to share it with her. Thank you for trusting our team!
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Ethan Medler2 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
I spoke with Amy during my intake and she was friendly, polite, and communicative. She was an excellent resource for all of my questions and did a lot to make sure I knew what to expect from the process and what my next steps were - thanks to Amy, I felt confident in my decision to work woth the team at Glassman!
Response from the owner · 16 hours ago
Thank you, Ethan, for sharing your experience! We’re so glad Amy made you feel comfortable and confident in your decision to work with our team. Her patience and clear communication mean a lot to us. We’ll be sure to share your kind words with her. Thank you for trusting Jeffrey Glassman Injury Lawyers!
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Lisa Rosati2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
ThankYou So Kindly Ryan Monaco &Jeffrey Glassman Team! Excellent work Well Done and a Professional Manner!:I Appreciate You. Best Wishes, Lisa Rosati
Response from the owner · a week ago
Thank you so much, Lisa, for your kind words! We’re glad to hear that Ryan Monaco and our team made such a positive impression through their professionalism and dedication. We truly appreciate your trust and will be sure to share your message with Ryan. Wishing you all the best!
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Donald Bowes6 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Amy was a breathe of fresh air. Amy did just a phenomenal job gathering so much details from such little available details! She was so very sympathetic, welcoming and got me on board with glassman with such ease. I truly believe I now have the absolute best to represent and guide me through the long road I have ahead of me. Thanks to Amy it’s as if so much stress and weight was lifted right off from my shoulders caused by a truly horrific, physically and mentally devastating accident. I can’t say enough good words about Amy and I do want her to know just how good she done representing me to get me a team to represent me because she made me a priority. “She is my diamond in the rough that I found”. Glassman struck gold with this one. Thank you Amy and many good blessings!!
Response from the owner · 2 weeks ago
Thank you so much, Donald, for sharing such a heartfelt review. We’re incredibly glad to hear that Amy made you feel welcomed, supported, and less overwhelmed during such a difficult time. Her compassion and dedication truly shine through, and we’re fortunate to have her on our team. We’ll be sure to share your kind words with Amy. Thank you for trusting us to be by your side.
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Dan Panagos3 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I don’t even know where to begin! My injury case just got settled & resolved recently! I can’t thank this firm enough for all they’ve done for me throughout the process! My case was full of ups & downs. They were always there at every twist & turn! They responded to my calls , emails , & texts in a timely manner! I highly recommend this firm and will without a doubt be utilizing them again if needed!
Thank you so much !!!!
Response from the owner · 3 weeks ago
Thank you so much, Dan, for sharing such a heartfelt review. We’re truly grateful that you trusted our team to be there for you through all the ups and downs of your case. We know these situations can be challenging, and we’re glad our team could provide the communication, responsiveness, and support you needed along the way. Hearing that you felt taken care of at every turn means a great deal to us. Congratulations on getting your case resolved, and thank you again for trusting us with your case. We sincerely appreciate your recommendation and wish you all the best moving forward.
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Margaret Peroni1 reviewiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
I spoke with Amy and she did an intake of my information. She was incredibly patient, knowledgeable and thorough. Made the process flow very smoothly. Excellent qualities!
Response from the owner · 3 weeks ago
Thank you, Margaret, for taking the time to share your experience. We’re so glad to hear that Amy made the intake process feel smooth and comfortable for you. Her patience, knowledge, and attention to detail are qualities we truly value, and we’ll be sure to pass along your kind words to her. We appreciate you choosing our team and are grateful for the opportunity to assist you.
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Antoine Vanbeeck2 reviewsiTotal number of Google reviews Antoine has written across all businesses on Google Maps, not just this one.
Thank you for your effort and help; I hope for a positive response.
Response from the owner · 3 weeks ago
Thank you, Antoine, for your kind words and for taking the time to share your experience. We truly appreciate your trust in our team. We’re glad we’ve been able to assist you, and we’ll continue doing everything we can to support you throughout the process. We’re grateful for the opportunity to help and wish you all the best.
