Photographer · Winchester, VA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 116 videographersiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★46 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jen Marie Photography LLC five stars based on forty-six reviews, noting that the owner responds to over half of them. Clients frequently describe newborn, maternity, and family sessions, highlighting the photographer's patience with infants, clear communication, and ability to create a comfortable studio environment. Recurring themes include punctual email responses, attention to detail in setup, and value for the services provided, with no specific criticisms identified in the available excerpts.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (44 with written comments, 4 with photos).
Owner responses: the business replied to 52% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Jen Marie Photography LLCVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jen Marie Photography LLC: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jen Marie Photography LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jen Marie Photography LLC: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jen Marie Photography LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jen Marie Photography LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
5.0of 5
5 stars46100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
99%praise
Praise7599%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2128%
Would recommend1824%
Quality & results1114%
Speed & response1114%
Communication68%
Price & value68%
Honesty & trust34%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is patient, easygoing, and somehow manages to capture the most beautiful shots naturally.”
“Will be using her again for future family sessions ☺️”
“Jenny’s attention to detail, extraordinary artistic vision and overall mastery of her craft are second to none.”
“We arrived to a dark, warm and welcoming studio and it put our baby at ease right away.”
“She somehow always understands exactly the type of photos I’m hoping for, even when I struggle to explain it.”
“The experience was so worth it and the pictures turn out exactly how we wanted them to.”
“Jen has such a special talent for capturing our kids’ personalities and those genuine moments that really show their fun, playful side.”
People customers mention
Jenny9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jen Marie Photography LLC for 2 kinds of job. Pick one to see what they paid and said.
EErica9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jen did my newborn photo shoot and she is a phenomenal photographer. I gave her a very basic idea of what I was looking for and it was like she read my mind. The studio set up the colors the fabrics everything was beautiful and perfect. I would highly recommend.
Great priceNewborn photography
KKinsey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jenny was beyond wonderful to work with for our maternity and newborn photos! We chose to do ours in studio as maternity pictures were during winter and newborn would be early spring so weather could be unpredictable. We have never had in studio professional photos taken as we have always just gone with outdoor…
Great priceMaternity and newborn
CCatherineLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jenny started photographing our family when our daughter was born in 2023; since then she has captured every phase of her life in ways so magical we never knew possible. Jenny’s attention to detail, extraordinary artistic vision and overall mastery of her craft are second to none. Professional photographs are…
JJenna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Jenny was very professional and friendly and great with our newborn. She did a great job and we are very happy with the photos of our daughter and family.
DDiana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We had newborn photos done and the whole process couldn’t have been easier. Jenny allotted for plenty of time for photos so nothing was rushed. Our son was able to eat and go right back to sleep for more photos. The quality is top notch and we loved them all. Our family photo was amazing with our older children as…
Newborn photography
AAshlee3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Jen is truly incredible! She is patient, kind, and absolutely wonderful with kids. My oldest is usually tough to get a natural, pretty smile from, but Jen worked her magic during our Christmas mini session and captured the most beautiful smiles I’ve ever seen. Her work is phenomenal, and the entire experience was…
Jen did my newborn photo shoot and she is a phenomenal photographer. I gave her a very basic idea of what I was looking for and it was like she read my mind. The studio set up the colors the fabrics everything was beautiful and perfect. I would highly recommend.
Price assessment: Great price
Services: Newborn photography
Response from the owner · a month ago
Erica, you all were a dream to work with. I am so thankful you entrusted me with your newest little one and your family photos. I hope to see you all again soon!!
K
Kelsey DavidsonLocal Guide · 11 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
We have been using Jen for our family photos since 2018, and I truly cannot recommend her enough! Over the years she has photographed our maternity sessions, newborn photos, and multiple family photo sessions, and every single time I fall in love with the pictures all over again.
Jen has such a special talent for capturing our kids’ personalities and those genuine moments that really show their fun, playful side. She somehow always understands exactly the type of photos I’m hoping for, even when I struggle to explain it.
I’m always nervous going into photo sessions that the kids won’t cooperate or the pictures won’t turn out the way I imagine, but Jen makes the entire experience feel relaxed, fun, and stress-free. She is patient, easygoing, and somehow manages to capture the most beautiful shots naturally.
The memories she has given our family over the years are priceless, and I’m already looking forward to working with her again for our upcoming 1-year photo session!
Price assessment: Great price
Services: Newborn photography, Baby photography, Maternity and newborn
Response from the owner · 4 months ago
Your kids are the BEST! You all too <3 I just love seeing you all and can't wait to see how much the newest little grows!!
K
Kinsey Strosnider1 reviewiTotal number of Google reviews Kinsey has written across all businesses on Google Maps, not just this one.
Jenny was beyond wonderful to work with for our maternity and newborn photos! We chose to do ours in studio as maternity pictures were during winter and newborn would be early spring so weather could be unpredictable. We have never had in studio professional photos taken as we have always just gone with outdoor photos for our family since we have a toddler old whom practically lives outdoors so we were worried of how he would do indoor posed pictures. Jenny made the experience so much fun for our toddler that when we told him we got to go back in a few weeks when his sibling arrived he was so excited. The photos turned out better than anything we could have imagined and our experience was wonderful. We can’t wait to see Jenny in the future as our kids grow and can’t thank her enough for capturing these priceless photos of our family!
Price assessment: Great price
Services: Maternity and newborn
Response from the owner · 6 months ago
You all are the BEST <3 I'm so happy to have gotten to meet you and your family!
C
Catherine Lunsford-NorthLocal Guide · 12 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Jenny started photographing our family when our daughter was born in 2023; since then she has captured every phase of her life in ways so magical we never knew possible. Jenny’s attention to detail, extraordinary artistic vision and overall mastery of her craft are second to none. Professional photographs are perhaps the most important time capsule investment we could ever make— because when you have someone as amazing as Jenny, each time you look back at her photos the memories and moments in time come back to life. If you’re looking for someone to be a lifelong fixture in your family, Jenny is the photographer for you— because once she captures your loved ones once, you’ll want her to do it forever. A thousand “thank yous” to Jenny for the care and kindness you have given our family… over and over and over again. You are pure magic… in the most magnificent form.
Response from the owner · 6 months ago
You all really are the best <3
Thank you!!
J
Jenna Heck3 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Jenny was very professional and friendly and great with our newborn. She did a great job and we are very happy with the photos of our daughter and family.
D
Diana Blake3 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
We had newborn photos done and the whole process couldn’t have been easier. Jenny allotted for plenty of time for photos so nothing was rushed. Our son was able to eat and go right back to sleep for more photos. The quality is top notch and we loved them all. Our family photo was amazing with our older children as well. We will definitely be coming back for future photos. I can’t recommend her enough.
Services: Newborn photography
Response from the owner · 10 months ago
I'm so happy to see this :) I loved meeting you all and your little one and can't wait to watch him grow!!
A
Ashlee Gardner3 reviewsiTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
Jen is truly incredible! She is patient, kind, and absolutely wonderful with kids. My oldest is usually tough to get a natural, pretty smile from, but Jen worked her magic during our Christmas mini session and captured the most beautiful smiles I’ve ever seen. Her work is phenomenal, and the entire experience was relaxed and enjoyable. We will cherish these photos forever. Highly recommend!
R
Rashaad Morris2 reviewsiTotal number of Google reviews Rashaad has written across all businesses on Google Maps, not just this one.
Jen is amazing! We had our first family and newborn shoot with her. The experience was so worth it and the pictures turn out exactly how we wanted them to. I personally loved how she interacted with my daughter. I was anxious at first because my daughter was a premie but she made her comfortable and calm for being very alert.
K
Kristy ALocal Guide · 10 reviewsiTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
Jenny is one of the most kind photographers, My family has had the privilege to know we started going to her in 2020 during the pandemic and she always made us feel very comfortable while having small children at the time and being super anxious. I wasn’t sure what to expect But she was awesome. Wore a mask, her studio was super clean! Just her personality and itself is a reason to book with her. She has taken all my kids newborn and cake smash photos, and we’ve even had some holiday photos with her and every time the photos have been so beautiful. These are the photos I have on my walls. Our most recent shoot with her was from my newborn daughter our fourth baby she was able to handle the my other three kids that are all five and under and still capture gorgeous photos and Make my day with a great conversation being freshly postpartum. We will continue to come back to jenny for our milestone photos and special family moments we want captured! She truly is one of the best.
M
Marissa Hicks6 reviewsiTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
So incredibly happy I found Jen to do our photos. We did a mini Christmas session with her and she did so great with our 3 children. So patient and calm. The photos turned out so beautiful! Will be using her again for future family sessions ☺️
