Jennifer Cheifetz Events logo

Jennifer Cheifetz Events

Wedding planner · Tiburon, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%76+52.6Reliability 31%57+17.5Experts Score= 70Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 104 event plannersPosition by Experts Score among all companies we track in this category. · better than 14%
4.7 ★★★★★ 30 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review

Jennifer Cheifetz Events at a glance

Google reviewers rate Jennifer Cheifetz Events 4.7 out of 5 stars based on 30 reviews, with the owner responding to 30% of them. Clients frequently praise the service for its communication, attention to detail, and ability to reduce stress, particularly for out-of-state couples using remote planning tools. Most customers describe the planning process as organized and the wedding day execution as seamless, often noting that the team arrived early and stayed late. However, two one-star reviews criticize the planner for being absent on the wedding day and failing to cancel a vendor contract, which resulted in unexpected costs.

  • Google rating: 4.7 out of 5 from 30 reviews (93% five-star).
  • Reviews on this page: 30 Google reviews (29 with written comments, 8 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Event Planner serving Tiburon, California.

Data from Google, last updated November 11, 2026.

Score profile vs other event planners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction76Reliability57Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 76 (median 93)Reliability: 57 (median 95)Momentum: 100 (median 100)
Jennifer Cheifetz EventsEvent Planners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jennifer Cheifetz Events: 76/100 on this factor. Category median: 93.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jennifer Cheifetz Events: 57/100 on this factor. Category median: 95.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jennifer Cheifetz Events: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 37.–
–

Bar = this company · dark tick = category median.

Star ratings

30 Google reviews we collected

  • 5 stars2893%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star27%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise5795%
  • Complaints35%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1728%
  • Staff & attitude1220%
  • Communication1118%
  • Speed & response1017%
  • Honesty & trust610%
  • Quality & results35%
  • Price & value12%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We couldn’t have asked for a kinder or more supportive person to have there with us, and we would absolutely recommend her for anyone looking for a planner!”
    “Even in the short time I worked with Jen, I could not recommend her more!”
  • “The greatest testament to her quick thinking and professionalism, though, happened the day before our wedding.”
  • “Jen is a stellar communicator, a meticulous planner, and a hype man unlike any other.”
  • “…g in blind towards the end of my wedding planning process and had to quickly get up to speed with my overall wedding plan.…”
  • “Jennifer was warm, easy to communicate with, and genuinely felt more like a friend helping us through the wedding than someone we had hired.”
  • “Jennifer coordinated notary services for her clients with professionalism, warmth, and attention to detail!”
  • “WORTH EVERY PENNY AND MORE!”

People customers mention

  • Planner 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Vianey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jen is an absolutely sweet and incredible wedding planner. We hired Jen to help us plan our California wedding as an out-of-state couple. She has the most helpful planning site and such great insights/recommendations for various different vendors! She was so supportive through everything leading up to the wedding…

Reasonable price
Camilla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the pleasure of working with Jennifer from Jennifer Cheifetz Events, and she was absolutely wonderful to work with! It was an urgent and complex situation, and Jennifer coordinated notary services for her clients with professionalism, warmth, and attention to detail! She communicated clearly, stayed organized,…

Pierce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen was amazing! We could not have asked for a better person to help us plan and coordinate our wedding. Jen did a fantastic job planning leading up to the wedding, and her attention to detail was amazing. The rehearsal, ceremony, and reception went off without a hitch, Jen made it fun and easy to practice and…

Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Jen and her team was a ton of fun and made our wedding planning experience so much easier! We initially thought we wouldn’t need a wedding coordinator or planner and when we started feeling overwhelmed coordinating with all our vendors, we found Jen and it was the best decision we made! Jen is so warm,…

Carter16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jennifer is an amazing planner who felt like family. Leading up to the wedding she met with all of our vendors and did a site walkthrough this resulted in a smooth and easy wedding. The day was flawless. I didn't have to do anything, and everything ran perfectly. She had a great calm personality but didn’t miss a…

Brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

I cant think of anything worse than hiring this woman. Luckily many other people jumped in to help. She hid in her room and was nowhere to be found on my wedding day. She made a contract with a transportation vendor and forgot to cancel it. Sticking us with the bill. The horror stories are endless. Luckily…

Photos

Customer reviews

4.7 ★★★★★ 30 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bruna Pinheiro3 reviewsTotal number of Google reviews Bruna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

How can I even put into words how amazing Jen is?? My experience working with Jen is unique in that she was covering for my wedding planner who went on maternity leave, so she was coming in blind towards the end of my wedding planning process and had to quickly get up to speed with my overall wedding plan. She did this fantastically, especially with some last-minute changes with my wedding planner’s expected return as well as some surprise family members joining us on wedding day. Jen took the time to have meetings with me, ask thoughtful questions, and really do her best to understand my vision for wedding day. On wedding day, she had the perfect energy. She was calm, but also a great hype woman - making sure that I took the time to soak in all the moments of the day and really appreciate all of the hard work I put into planning! She made things run so smoothly, and if there were any hiccups, I certainly was not made aware which was exactly what I was hoping for! By far my favorite moment with Jen was when she came on the dance floor to ask me if I wanted to do a bouquet toss as we had planned, and the Backstreet Boys happened to be playing at that time (my favorite). We ended up singing and dancing together and never doing the bouquet toss! I’ll hold onto that memory forever! Even in the short time I worked with Jen, I could not recommend her more!

Evan Kwong3 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were so fortunate to get to work with Jen for over a year prior to our wedding, and very quickly did we realize that with her, everything would go smoothly. Jen is a stellar communicator, a meticulous planner, and a hype man unlike any other. Multiple guests, vendors, and family members noted that my wife and I were not as stressed as other couples they had worked with, and I feel that we can attribute much of this to Jen’s work. Jen is a preferred vendor at our venue (already a great sign), and we decided to hire her for coordination and design wedding planning. Admittedly, I was unsure if we needed this, naively thinking that a wedding should not be too difficult to plan if you have enough time. But after every text or call or in-person interaction with Jen, my first thought was always “thank goodness we have her.” She took so much work off our plates, coordinated with our vendor team, got us back on track if we were behind on any communications or design work, comforted us while we were stressed, listened if we were frustrated with family–overall, made us feel stable throughout the entire process. The greatest testament to her quick thinking and professionalism, though, happened the day before our wedding. Jen kindly picked up our wedding cake, but was unfortunately rear-ended on the way to our rehearsal ceremony. Through no fault of her own, the cake was destroyed less than 24 hours before we needed it. Before telling us about the incident, she called the bakery, who she had worked with before, and had the exact same cake made and brought to the venue the morning of the wedding. And our rehearsal ceremony still went smoothly and ended early. Jen is endlessly amazing, somehow able to compartmentalize and prioritize everything around her while simultaneously making sure you are doing okay. Her wealth of experience and connections enabled our wedding to move forward with all the design elements and vendors we wanted. She was the saving grace of our wedding more than a handful of times, and we have nothing but praise for her and all her work. If we ever decide to have a big party when we renew our vows, we know who we will contact first.

Jasmine Liu4 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jennifer was amazing to work with from beginning to end. She has a soothing yet energetic presence, which made me feel calm and reassured throughout the entire process. We live in Texas, so a lot of the planning had to be done remotely, and we weren’t able to visit the venue much until closer to the wedding. On top of that, a lot of our DIY décor didn’t come together until the week before the date, but Jennifer never made me feel stressed about any of it. She was flexible, and always willing to make time for us, whether that meant meeting us at the venue, looking through rentals and linens, or walking through the rehearsal with our families the day before. Our processional music was pre-recorded, and she helped us time each person’s walk so that everything lined up perfectly on the day of. Jennifer was warm, easy to communicate with, and genuinely felt more like a friend helping us through the wedding than someone we had hired. On the wedding day, everything went smoothly. She made sure all of our décor was set up before we arrived, and even though some of our DIY setup instructions weren’t the clearest, everything looked beautiful. At the end of the night, all of our décor and belongings were packed up and organized for us, and nothing was missing. We’re so grateful to Jennifer for making the whole experience feel manageable and for helping make our wedding day such a memorable one. We couldn’t have asked for a kinder or more supportive person to have there with us, and we would absolutely recommend her for anyone looking for a planner!

Vianey Villalobos2 reviewsTotal number of Google reviews Vianey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jen is an absolutely sweet and incredible wedding planner. We hired Jen to help us plan our California wedding as an out-of-state couple. She has the most helpful planning site and such great insights/recommendations for various different vendors! She was so supportive through everything leading up to the wedding day that I wasn't nervous planning something from so many miles away. Day of she was such an angel getting my husband Red bulls as a quick pick me up to a long wedding day and was always there making sure we were taken care of. She is amazing and would absolutely recommend her to anyone looking for a wedding planner

  • Price assessment: Reasonable price
Mikaela Burkhardt2 reviewsTotal number of Google reviews Mikaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I truly cannot say enough good things about Jen! She was absolutely incredible - from our very first call all the way through the day of our wedding and more. Our wedding planning calls were always fun, productive and stress free and she brought our wedding vision together PERFECTLY! I have heard that wedding planning can be incredibly stressful, and I can honestly say it was not for me - and that's all thanks to Jen. She designed a beautiful wedding, handled all communication like a pro and truly was the additional friend I didnt know I needed throughout the process (but was soo soo grateful to have). Every single one of my other vendors also complimented her (and her excellent communication) and ultimately did not need much info other than small details and personal preferences from us for the day of because she had already communicated with them everything they needed to know ahead of schedule. Our bridal party and family also had wonderful things to say about her after the event. My husband and I have both been in several other weddings and can honestly say Jen is the best wedding planner we've seen. I honestly want to plan another wedding just to get to work with Jen again. <3

Camilla Fair7 reviewsTotal number of Google reviews Camilla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of working with Jennifer from Jennifer Cheifetz Events, and she was absolutely wonderful to work with! It was an urgent and complex situation, and Jennifer coordinated notary services for her clients with professionalism, warmth, and attention to detail! She communicated clearly, stayed organized, and genuinely cared about making everything seamless for her clients. Highly recommend working with or hiring Jennifer is a true professional and so kind!

Pierce Johnson1 reviewTotal number of Google reviews Pierce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jen was amazing! We could not have asked for a better person to help us plan and coordinate our wedding. Jen did a fantastic job planning leading up to the wedding, and her attention to detail was amazing. The rehearsal, ceremony, and reception went off without a hitch, Jen made it fun and easy to practice and ensured our day was seamless. She helped us feel like guests at our own wedding instead of hosts, which helped us take in the day and enjoy every minute of it. Not only did we love her, but our bridal party and guests loved her as well! We can't emphasize how great she was. We highly recommend her!

Response from the owner · a year ago

Thank you so much for this incredibly kind review! It was such an honor to be part of your wedding day and to help bring everything together so you could truly soak in every moment. I loved working with you both so much. Your energy, your vision, and the way your friends and family rallied around you made the day so special. Knowing that you felt like guests at your own wedding is the best compliment I could ever receive. 💕 Thank you again for trusting me and I’m so grateful to have been part of your celebration!! 💕

Jessica Hughes5 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Jen and her team was a ton of fun and made our wedding planning experience so much easier! We initially thought we wouldn’t need a wedding coordinator or planner and when we started feeling overwhelmed coordinating with all our vendors, we found Jen and it was the best decision we made! Jen is so warm, enthusiastic, and organized. She gave us amazing suggestions and we were able to keep track of everything using Aisle Planner. On the wedding day, Jen and her team were on top of everything and helped get vendors and guests where they needed to be. Jen checked in with us frequently in the day to ensure we had everything we needed and that we were feeling our best. Some of our family members also noted how great it was to have her there. We highly recommend JCE to every couple!

Response from the owner · a year ago

Thank you so much for this thoughtful review! I’m so glad you decided to bring me and my team on board! It was such a joy to support you both through the planning process and on your big day. Seeing everything come together so seamlessly and knowing you were able to fully enjoy yourselves is exactly why I love doing what I do! Your wedding was filled with so much love, joy, and energy, and it was an honor to be a part of it. Hearing that both you and your family felt supported means the world to me. Thank you again for trusting JCE because we loved celebrating with you! 💛 <333 Jen

Victoria HolguinLocal Guide · 8 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

6 Stars if I Could! The #1 wedding vendor I recommend to all my engaged friends is hands down our wedding planner— JEN. She was, without a doubt, the best person to have on our team! Jen came highly recommended by our Best Man, who had worked with her in the music festival industry. He praised not only her professionalism but also what a genuinely wonderful person she is—and he was absolutely right. We had already started meeting with other planners, but from the moment we had our first meeting with Jen, my then-fiancé and I were sold. Her welcoming personality and optimism were exactly what we needed in the face of an overwhelming to-do list. We had a general idea of the style and vendors we wanted, thanks to our venue, and Jen struck the perfect balance—giving us full creative control while offering her expert guidance. She helped us ask the right questions, stay on top of our budget, shape the timeline of the day, and took over vendor communication just before the wedding. Not only was Jen an amazing communicator with us, but our vendors loved working with her too. Even one of my bridesmaids, who had just been in another wedding, remarked on how on top of everything Jen was. I could go on and on, but simply put: our wedding day was the best day of our lives. We made it through the planning process still in love and stress-free, and we owe a big part of that to Jen. 💛

Response from the owner · a year ago

Wow, I don’t even have words—this review absolutely made my day (and then some!). 💛 Working with you both was such an honor and so much fun. From the very first call, I could tell your wedding was going to be special, and I’m beyond grateful I got to be part of bringing your vision to life. Hearing that the planning process felt stress-free and full of love is truly the best compliment I could ever receive. I also loved working alongside your incredible vendor team and wedding party. Everyone’s energy made the day feel like pure magic! Thank you for trusting me with one of the most important days of your lives. I’ll be cheering you on in this next chapter together and can’t wait to see all the adventures ahead for you two! With so much gratitude, Jen

Britney White2 reviewsTotal number of Google reviews Britney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

WORTH EVERY PENNY AND MORE!!! Let me start by saying: my family is in the wedding industry so all I’ve known since I was 9 years old is weddings. My dad is a DJ, my first job at 18 was at a wedding venue etc. basically I’ve been planning my wedding since I was in elementary school and thought I knew everything. That was my first hindrance! I jumped in so overwhelmed and couldn’t get myself to make decisions. *Que Jen* Jennifer came highly recommended from one of my best friends. As soon as we jumped on our first call with her, we knew she was the one. Jen came with so much knowledge, professionalism and experience in a way that no other vendor (and I’m so serious when I say NO other vendor) could manage to find. I’m actually shocked at how absent wedding vendors are now a days. Jen was top tier! After going back and forth on pricing we decided to opt for her design + partial package that she made custom for us to make things more affordable. After watching her dedication and seeing how easy she made everything for us we went all in and purchased her full package. To anyone wondering if the price is worth it: DO IT. Without her, I hated the planning process. And I grieved that while planning! But it doesn’t have to be that way! Jen is your best friend and your assistant all at the same time! I think a lot of people will assume you have less in your budget to work with when getting a planner but that’s opposite of the truth. What you will get is exactly what you dreamed about with the rest of your budget and no heartache, more time with your fiance, and more time to work on the fun details instead of worrying about things like communication, research or timelines. I will tell every couple that has a big wedding “GET THE PLANNER” over and over again. Everyone in my family loves Jen and she has become apart of our lives now as we will never forget how she took care of us in our biggest moments! Jen we love you so much and will miss our zoom chats and venting sessions. We wish we could work with you for every big life moment we have! I’m envious over the new couples signing with you as we wish we could do it all again! Thank you from the bottom of our hearts 🤍 love, MR & MRS WHITE!!! 🥳

Jennifer Cheifetz Events on Google Maps →

Business details