House cleaning service · Canton, OH · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 17 decluttering servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★261 Google reviews · 9 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$236typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite punctual arrivals, thorough cleaning of specific areas like bathrooms and kitchens, and friendly, professional conduct. The company handles various services including move-in, move-out, deep spring cleans, and recurring weekly or biweekly maintenance. While the cleaning quality is generally praised, some reviews criticize the booking process, noting inconsistent communication, delayed responses, and scheduling issues such as last-minute cancellations or unclear appointment times.
Google rating: 4.9 out of 5 from 261 reviews (98% five-star).
Reviews on this page: 261 Google reviews (250 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 15, 2026.
Service: Decluttering Service serving Canton, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other decluttering services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
This companyDecluttering Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jenny Can Cleaning Company, LLC: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jenny Can Cleaning Company, LLC: 90/100 on this factor. Category median: 90.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jenny Can Cleaning Company, LLC: 76/100 on this factor. Category median: 92.B
76
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jenny Can Cleaning Company, LLC: 99/100 on this factor. Category median: 99.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jenny Can Cleaning Company, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jenny Can Cleaning Company, LLC: 100/100 on this factor. Category median: 70.A
100
Bar = this company · dark tick = category median.
Star ratings
261 Google reviews we collected
4.9of 5
5 stars25598%
4 stars10%
3 stars00%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 250 written reviews
98%praise
Praise48498%
Complaints82%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price923%
Reasonable2667%
Overpriced13%
Not sure38%
$236-43% vs typical decluttering services
Middle half of what 30 customers paid ($146–$705) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13628%
Staff & attitude13127%
Would recommend7315%
Speed & response6413%
Price & value347%
Communication296%
Honesty & trust255%
What customers talk about
We read 250 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The cleaners arrived on time and were very professional and did an amazing job.”
“Tabby Christina and Brittany were very kind, enthusiastic and checked out every detail for a Move in cleaning experience !”
“…she canceled on me with a text message No phone call just a TEXT very unprofessional and most of all poor value glad I didn’t hire her company…”
“Sure I found cheaper prices BUT these guys came highly recommended and as the old saying goes, “ you get what you pay for “, and in this case I was ve…”
“Cannot recommend Jenny-Can enough!”
“Tabby and Carson were prompt, friendly and extremely polite.”
“They were efficient and worked together to get it done in a reasonable time.”
“Everyone on the team was friendly and easy to work with, I will definitely be using their services again.”
“you can tell she genuinely Cares about what she’s doing.”
People customers mention
Val19 reviews
Caroline10 reviews
Tabby6 reviews
Gabi5 reviews
Julie5 reviews
Christina4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jenny Can Cleaning Company, LLC for 5 kinds of job. Pick one to see what they paid and said.
Diane1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The cleaners arrived on time and were very professional and did an amazing job. I would use them time and again and recommend the company for your cleaning needs
Paid $500+Reasonable priceService not listed
Jill8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We appreciate the JennyCAN team! Alexis is the team lead that we enjoy having month after month. If you are looking for a cleaning service who will listen and make your home sparkle, think Pink and choose JennyCAN💖
Allison1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The ladies at Jennycan cleaning were very thorough and professional. They did an amazing job and I would highly recommend them for your cleaning needs.
Paid $300–350Reasonable priceService not listed
Patrick1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tabby did a great job, everything was cleaned and wiped off, she did such a good job, I hired the company to do weekly cleaning and Tabby will be my weekly housekeeper
CatLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tabby and Kayla did such an amazing job. Cried so hard after they were done. They made the house livable again. They were so kind and so enthusiastic to do the job. They even said they wish they could do more houses like this in their schedule. They couldn’t stress enough how much they love just getting a house…
Michele3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Tabby and Haily did a great job cleaning my mom’s house before we put it up for sale. They were both very kind and professional. The home looks great! They were so thorough! I highly recommend Jenny Can Cleaning!!
I cannot say enough how great and experience I had with this company. Tabby, Carsyn, and Christina. They did a wonderful job. They cleaned their butts off. They worked really hard and we're very conscientious. They were very nice and very friendly. I liked having them in my house. It's a big house and it was a lot of work. I will definitely use them again. Thank you all so much.
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · a week ago
Thank you so much for your kind review, Cliff! We're happy to hear you had a great experience with our team. We look forward to helping you again!
Becca Darnell4 reviewsiTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
The cleaners arrived on time and were very professional and did an amazing job. I would use them time and again and recommend the company for your cleaning needs
Price assessment: Reasonable price
Price: $500+
Services: Service not listed
Response from the owner · a week ago
Thank you, Diane, for taking the time to leave us a review! We value your loyalty and are grateful to have you as a client. We look forward to more visits!
Jill Wedding8 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
We appreciate the JennyCAN team! Alexis is the team lead that we enjoy having month after month. If you are looking for a cleaning service who will listen and make your home sparkle, think Pink and choose JennyCAN💖
Price assessment: Reasonable price
Price: $100–150
Services: Interior & exterior window cleaning, General housekeeping
Response from the owner · a week ago
Jill, thank you for continuing to trust us with your cleaning needs! We value your loyalty and are grateful to have you as a client. We truly appreciate your business!
Terry Morgan13 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
My family would like to thank the Jenny Can clean crew. Tabby Christina and Brittany were very kind, enthusiastic and checked out every detail for a Move in cleaning experience ! The whole experience of making the arrangements through completion was easy and convenient. I appreciate all the help from Angie and Jenny ! My son in law said the "floors look amazing " . My daughter and son in law were very pleased with how the house looked ! Thanks so much for making their move into their new home so much easier !
Price assessment: Great price
Services: Service not listed
Response from the owner · a week ago
Terry, We love hearing this! Thank you so much for your kind review! We're so happy we could help get your new home ready for move-in day. We hope you're settling in and enjoying your fresh, clean space!
Linda Coon2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Great service, three girls showed up ready to shoot Bear! A1 cleaning job, top to bottom, missed nothing( I know, I checked) house smelled so good and the girls were very sweet and professional. Sure I found cheaper prices BUT these guys came highly recommended and as the old saying goes, “ you get what you pay for “, and in this case I was very pleased.
I’m ready to adopt them !!
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · a week ago
Linda, thank you for your kind review! Our team puts so much care into what they do, and feedback like yours means so much to us! We truly appreciate you choosing us and are so happy to hear you had a great experience. We look forward to helping you again!
Allison Locke1 reviewiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
The ladies at Jennycan cleaning were very thorough and professional. They did an amazing job and I would highly recommend them for your cleaning needs.
Price assessment: Reasonable price
Price: $300–350
Services: Service not listed
Response from the owner · a week ago
Thank you, Allison, for the kind words and recommendation! We're so happy to hear you were pleased with our team's work. We take pride in providing thorough, professional service, and your feedback means so much to us. Thank you for choosing us!
Clint Carson1 reviewiTotal number of Google reviews Clint has written across all businesses on Google Maps, not just this one.
Jenny Can just did my first home cleaning. They did an amazing job. 10 out of 10 recommend.
Response from the owner · a week ago
Thank you for your kind review, Clint! There's nothing better than knowing our clients are happy with their freshly cleaned homes. Thank you for choosing us and for taking the time to share your experience!
TRACY GergelLocal Guide · 5 reviewsiTotal number of Google reviews TRACY has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words! We're lucky to have such a hardworking team, and we truly appreciate you taking the time to reconize their efforts. Thank you for supporting Jenny Can Cleaning!
Patrick Hunt1 reviewiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Tabby did a great job, everything was cleaned and wiped off, she did such a good job, I hired the company to do weekly cleaning and Tabby will be my weekly housekeeper
Price assessment: Reasonable price
Price: $500+
Services: Interior & exterior window cleaning
Response from the owner · a week ago
Thank you so much for the wonderful feedback! We're so happy to hear Tabby made such a great impression. We'll be sure to share the kind words with her! Thank you for choosing us!
