Jonathan CampbellLocal Guide · 48 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest customer service around.
Jerry's Do It Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%73+20.6Replies to reviews 8%95+7.8Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 84%
4.8 ★★★★★ 64 Google reviews · 22 photos
86%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Sep 2026latest review
Jerry's Do It Center at a glance
Google reviewers rate the store 4.8 out of 5 based on 64 reviews, with the owner responding to 67% of comments. Customers frequently highlight friendly, knowledgeable staff who assist with product selection and offer helpful guidance. While the selection is generally considered adequate for local projects, recurring criticism notes that prices are higher than at competing hardware stores, and some find the closing hours limiting.
- Google rating: 4.8 out of 5 from 64 reviews (86% five-star).
- Reviews on this page: 64 Google reviews (38 with written comments, 1 with photos).
- Owner responses: the business replied to 67% of reviews.
- Most recent review: September 29, 2026.
- Service: Recycling Service serving Wellston, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other recycling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jerry's Do It Center: 80/100 on this factor. Category median: 69.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jerry's Do It Center: 73/100 on this factor. Category median: 67.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jerry's Do It Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jerry's Do It Center: 95/100 on this factor. Category median: 31.A
95
Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
- 5 stars5586%
- 4 stars711%
- 3 stars00%
- 2 stars23%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
- Praise2897%
- Complaints13%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1862%
- Price & value517%
- Speed & response310%
- Quality & results27%
- Would recommend13%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's so helpful, patient, , KIND, understanding, today he brain stormed today to help me come up with a way to stand a banner up for my Sons birthday.”
“Friendly upon entering, many offers of help from different employees in the aisles, great selection, fair prices and quick check-out.”
“All your home repair needs in one place with fair prices and quick and friendly service.”
“Great store,slot of products and wonderful service.”
“I believe that the employees go above and beyond to help the customers I really would give over 5 stars for the ladies today God Bless you ladies”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ShannonLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Brian helped me again and I would like him to be recognized, because he is a TOTAL ASSET to The Do-it Center! He's so helpful, patient, , KIND, understanding, today he brain stormed today to help me come up with a way to stand a banner up for my Sons birthday. Most importantly he didn't rush, he gave me his time…
JessLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Have everything you need for all of your projects at decent prices and friendly staff
JennyLocal Guide · 274 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Absolutely the nicest people,very informative and so helpful! If they don't have what you need they typically can point you in the right direction.
EanLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★
My only complaint is the hours. I feel they are missing a lot of opportunity by not being open later than 5p.
Tonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Always helpful with finding the things I need. The staff are also super nice to my dog!
RobertLocal Guide · 1,323 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
They have most everything. They do charge premium prices as most things have been marked up.
Photos
Customer reviews
4.8 ★★★★★ 64 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Don HillLocal Guide · 21 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways looking to help you with what you need
Shannon BelcherLocal Guide · 37 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrian helped me again and I would like him to be recognized, because he is a TOTAL ASSET to The Do-it Center! He's so helpful, patient, , KIND, understanding, today he brain stormed today to help me come up with a way to stand a banner up for my Sons birthday. Most importantly he didn't rush, he gave me his time and full attention, He is absolutely phenomenal with customers, hes extremely knowledgeable!! He's absolutely amazing!!! 20 stars from this cuatomer!! Thank you again Brian, you're the best!!
Response from the owner · 5 months ago
Shannon, thank you so much for recognizing Brian’s dedication to our customers. Comments like these help remind us why we come to work every day!
JessLocal Guide · 44 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHave everything you need for all of your projects at decent prices and friendly staff
Response from the owner · 5 months ago
Thanks for the great review we appreciate your business.
Jerry M4 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and helpful 👌
Response from the owner · 5 months ago
Thank you for the review Jerry!
Glenn Haddix2 reviewsTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Downhome Filling Everytime I Go In Their. Great People
Response from the owner · 5 months ago
Thank you Glen for the 5 star review! We appreciate your business.
Jenny VanHooseLocal Guide · 274 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely the nicest people,very informative and so helpful! If they don't have what you need they typically can point you in the right direction.
Response from the owner · a year ago
Jenny, thank you very much for your business and the kind review. Our team takes a lot of pride in ensuring each customer leaves our store satisfied. Best, Jared Roese
Ean KovaleskiLocal Guide · 122 reviewsTotal number of Google reviews Ean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy only complaint is the hours. I feel they are missing a lot of opportunity by not being open later than 5p.
Response from the owner · a year ago
Ean, Thank you for the 4 star review! We appreciate your feedback and are always looking for ways to better serve the community.
Mike SLocal Guide · 50 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePrices are higher here than other hardware stores
Tonya Bowden1 reviewTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways helpful with finding the things I need. The staff are also super nice to my dog!
Response from the owner · 4 years ago
Thanks for stopping in we appreciate the business and the great review. Bring your doggie in any time. Have a great day
Business details
- Address: 2498 Pennsylvania Ave, Wellston, OH 45692
- Phone: (740) 384-5151
- Website: doitbest.com
- Service area: Wellston, OH