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Jess & Co. Real Estate - Narrative Real Estate

5.0 ★★★★★ · 80 Google reviews · 11 photos
Real estate agent · Florissant, MO

Jess & Co. Real Estate - Narrative Real Estate at a glance

Clients report that agents at Jess & Co. Real Estate provide patient, knowledgeable guidance for both buying and selling properties, often assisting first-time buyers through complex processes. Reviews highlight effective communication, responsiveness to questions, and thorough explanations of each step, including property inspections and market conditions. The team is noted for flexibility in scheduling tours and offering candid feedback on potential home issues without pressuring clients. With a perfect five-star rating from eighty reviews, customers consistently describe the transaction experience as smooth and supportive.

  • Google rating: 5.0 out of 5 from 80 reviews (99% five-star).
  • Reviews on this page: 80 Google reviews (74 with written comments, 2 with photos).
  • Owner responses: the business replied to 9% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Real Estate Agent serving Florissant, Missouri.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
80 reviews on Google
5★79
4★1
3★0
2★0
1★0

Reviews from Google, shown as published (original wording, unedited).

Lance W7 reviews
★★★★★

Cassi provided exceptional guidance and expertise. Cassi negotiates well. She is is very firm and tenacious regarding her clients. She guided me away from trouble spots and found me a very nice home.

  • Ease of reaching staff: Very easy
Review from Google · view on Google
Kelsey ToddLocal Guide · 21 reviews
★★★★★

Finding the perfect home can be a long and arduous journey, but with Jessica Berchtold as our realtor, it was a truly enjoyable experience. For over a year, Jessica patiently guided us through the ups and downs of the home buying process. Whether we were considering new construction, historic rehabilitation, or anything in between, she was always there to provide expert advice and support. Jessica's deep knowledge of the real estate industry is matched only by her incredible patience. She has a true gift for explaining complex concepts in easy-to-understand terms. No question was ever too silly or inconvenient; she was always available to help. Her honesty and direct communication style were refreshing. She never overpromised or overcommitted, and she always had our best interests at heart. We wholeheartedly recommend Jessica to anyone searching for a realtor who is knowledgeable, responsive, and genuinely cares about her clients. Thank you, Jessica, for helping us find our dream home!

  • Ease of reaching staff: Very easy
Review from Google · view on Google
Benicio Cabonce3 reviews
★★★★★

Wonderful 1st time home buyer experience. Cassi was a wonderful resource for me as a first time home buyer. Flexible when scheduling tours and swift with handling documents. Knowledgeable, efficient, and most importanly- kept it real with me to help guide my decisions. 10/10 would recommend!

Review from Google · view on Google
Logan Bradford2 reviews
★★★★★

Cassie was wonderful to work with and more than helpful helping me understand the process. She not only helped us find a house in our time of need but a suitable home for my family.

  • Ease of reaching staff: Very easy
Review from Google · view on Google
megan fountainLocal Guide · 23 reviews
★★★★★

As a lender, I've worked with countless realtors, yet Cassidy Herbison stands out. Throughout the entire process she communicated fantastically well and her attention to detail was unmatched. I see she truly advocates for their clients. A seamless process from start to finish - highly recommended!

Review from Google · view on Google
Nathan Kolda4 reviews
★★★★★

Excellent Experience Selling A House. Jess is always so responsive and helpful throughout the whole buying and selling process. I needed to sell a house that had previously lost two contracts. She made great recommendations on staging and prioritizing repairs and got a good price. I would recommend Jess to everyone I know! Thanks!!

Review from Google · view on Google
Cathi AndersonLocal Guide · 7 reviews
★★★★★

Endless patience and top-tier local expertise. Tracy Adams is hands-down the best local realtor you could ask for. She guided me through my home purchase by connecting me with top-tier professionals for everything from financing to inspections. She showed incredible patience with my indecisive moments, but the second we identified my non-negotiables, she switched into fierce advocate mode and boldly fought for what I wanted. She kept everything moving perfectly and got me to closing right on time. If you want an agent who is patient with you but bold for you, hire her! I also love the way she was very personal. It was the personal touches that made all the difference. From the special personalized gift at closing to preparing a meal for the moving crew, I am overwhelmed with gratitude. Tracy prayed with me and for me throughout this entire journey.

  • Ease of reaching staff: Very easy
Review from Google · view on Google
Michelle Burns16 reviews
★★★★★

Excellent and quick communicator. After trying to sell our home on our own and dealing with multiple no-shows, I was becoming increasingly frustrated. On a Monday, I reached out to Jess and told her I wanted the house on the market as soon as possible. She immediately got things moving, arranging professional photos and scheduling an open house for the following Sunday. Showings began that same day, and by Thursday, we had accepted an offer. Unfortunately, less than a week later, the buyer backed out of the contract. I was extremely disappointed and discouraged, but Jess was there to reassure me and help me stay positive throughout the setback. By Saturday afternoon, the house was back on the market, and by Monday morning, we had another accepted offer. Throughout the entire process, Jess and her team maintained excellent communication, keeping me informed of every step and clearly explaining anything that required my attention. Their professionalism, responsiveness, and dedication made all the difference. In the end, the closing went smoothly, and everything was a success. I couldn't be happier with the experience.

Review from Google · view on Google
Allen Weltig2 reviews
★★★★★

Cassie communicated and explained each step in the process. . This was our first experience looking and purchasing a home. Cassie was very patient and explained each step in the process with patience and knowledge. She communicated well. Her response to questions was very quick. Cassie made purchasing a home smooth and our experience was fantastic.

Review from Google · view on Google
Peggy McCullison1 review
★★★★★

Was always there to answer my questions and assisted me with technolog and getting the job done.. Jessica and her staff were eager to assist me with this moving task and how it's done in today's world. Everything being done electronically, but if you weren't tech savvy they were willing to help. She always got back with me in a timely matter, and her staff, Naomi, helped find workers to get through Florissant inspections among other recommendations

Review from Google · view on Google

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