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Jesse Israel & Sons Nursery & Garden Center

Garden center · Hendersonville, NC · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%50+31.8Reliability 28%36+10.2Replies to reviews 8%16+1.3Momentum penalty0−10Experts Score= 33Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 17 garden centersPosition by Experts Score among all companies we track in this category. · better than 0%
4.6 ★★★★★ 268 Google reviews · 24 photos
78%five-star reviews
3.81★last 12 monthsAverage stars on reviews from the last 12 months only.
14.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Oct 2026latest review

Jesse Israel & Sons Nursery & Garden Center at a glance

Customers frequently praise the nursery's extensive inventory of plants, garden supplies, and outdoor decor, noting that staff are generally helpful and knowledgeable about products. However, several reviewers criticize the high pricing compared to other local vendors and mention concerns regarding the sale of invasive species or potentially misleading plant labels.

  • Google rating: 4.6 out of 5 from 268 reviews (78% five-star).
  • Reviews on this page: 268 Google reviews (182 with written comments, 23 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Garden Center serving Hendersonville, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other garden centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction50Reliability36Craft & service–Value–Momentum0Replies to reviews16Satisfaction: 50 (median 77)Reliability: 36 (median 74)Momentum: 0 (median 100)Replies to reviews: 16 (median 40)
This companyGarden Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jesse Israel & Sons Nursery & Garden Center: 50/100 on this factor. Category median: 77.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jesse Israel & Sons Nursery & Garden Center: 36/100 on this factor. Category median: 74.D
36
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 58.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jesse Israel & Sons Nursery & Garden Center: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jesse Israel & Sons Nursery & Garden Center: 16/100 on this factor. Category median: 40.F
16

Bar = this company · dark tick = category median.

Star ratings

268 Google reviews we collected

  • 5 stars20978%
  • 4 stars3312%
  • 3 stars104%
  • 2 stars62%
  • 1 star104%

Praise vs complaints

Phrases our text analysis found in 182 written reviews

  • Praise11492%
  • Complaints108%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8468%
  • Price & value2319%
  • Would recommend65%
  • Honesty & trust54%
  • Quality & results32%
  • Speed & response22%
  • Communication11%

What customers talk about

We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Nice selection of plants and garden supplies at reasonable prices.”
    “I then ask them if they have any mountain pride tomatoes in stock and they reply very rudely with "no, are you going to buy these tomatoes or not?”
  • “Staff was helpful and friendly - spent over $500 and worth every penny.”
    “Overpriced.”
  • “They are our go-to when we need someone to help us make decisions for planting.”
    “Will not return.”
  • “Employees are genuinely nice and extremely knowledgeable/helpful, and prices are very competitive.”
  • “Beautiful plants, great service and professional advice/tips”
  • “I quickly became intrigued by the various beautiful plants 🪴.”
  • “One woman walked us around, listened to our needs, and helped us find there perfect ground cover for our backyard.”

People customers mention

  • Market 4 reviews
  • Asheville 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

KimLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great selection of plants, bulbs and anything else you might need for your gardens. Very friendly and helpful staff.

GaryLocal Guide · 1,256 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Nice nursery and landscap outfit in the Farmers Market complex. Nursery plants and products. Also outdoor decor, pond supplies, bird feeders and such. Some unique items. Concrete statuary. Staff was friendly.

Customer photo from Gary's reviewCustomer photo from Gary's reviewCustomer photo from Gary's review
ApoorvaLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

A large variety of annual and perineal plants. A lot of indoor plants and gardens decor. And a lots of outdoor plants as well including fruit trees, shrubs, hedges and other plants. A calm and serene waterfall area with a small pond for koi fishes. I felt the prices to be little expensive compared to other places.…

Customer photo from Apoorva's reviewCustomer photo from Apoorva's reviewCustomer photo from Apoorva's reviewCustomer photo from Apoorva's review
HeatherLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

This is probably one of the most expensive places you could go to buy plants. The people working there seem unhappy. If you’re looking for plants and it’s spring or early summer, there are tons of vendors just beyond Jesse Isreal, in the lower parking lot at the farmers market. I’m just saying as a local person this…

CarolLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We are always pleased with our purchases from Jesse Israel & Sons Nursery. The plants always thrive and look great! Also, we never have any problem finding help when we need it, and the staff are very knowledgable. Happy to have them close by. 😊

reneeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Locally owned. Nice selection of plants and garden supplies at reasonable prices. The staff are friendly and knowledgeable. I always go here before the big box store garden centers.

Photos

Customer reviews

4.6 ★★★★★ 268 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kim CampbellLocal Guide · 5 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great selection of plants, bulbs and anything else you might need for your gardens. Very friendly and helpful staff.

Response from the owner · 4 days ago

Thank you, Kim! We appreciate your business! & we agree - we have the best staff!

Gary ConnorLocal Guide · 1,256 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice nursery and landscap outfit in the Farmers Market complex. Nursery plants and products. Also outdoor decor, pond supplies, bird feeders and such. Some unique items. Concrete statuary. Staff was friendly.

Apoorva NeelabhLocal Guide · 173 reviewsTotal number of Google reviews Apoorva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A large variety of annual and perineal plants. A lot of indoor plants and gardens decor. And a lots of outdoor plants as well including fruit trees, shrubs, hedges and other plants. A calm and serene waterfall area with a small pond for koi fishes. I felt the prices to be little expensive compared to other places. Overall a nice place for plant lovers. If you are in the area , give them a try.

Heather BrooksLocal Guide · 134 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is probably one of the most expensive places you could go to buy plants. The people working there seem unhappy. If you’re looking for plants and it’s spring or early summer, there are tons of vendors just beyond Jesse Isreal, in the lower parking lot at the farmers market. I’m just saying as a local person this is not a go to spot. I think they are taking advantage of the fact that they have a really good location and are at the farmers market which is highly frequented by tourists.

Carol AnnLocal Guide · 54 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are always pleased with our purchases from Jesse Israel & Sons Nursery. The plants always thrive and look great! Also, we never have any problem finding help when we need it, and the staff are very knowledgable. Happy to have them close by. 😊

Response from the owner · 2 months ago

We are so glad to hear it! We are grateful for your business!

Stewart SmithLocal Guide · 70 reviewsTotal number of Google reviews Stewart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful Nursery. Staff is fantastic.

Response from the owner · 2 months ago

Thank you! We agree that we have the best staff! We appreciate your business!

renee fortnerLocal Guide · 18 reviewsTotal number of Google reviews renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Locally owned. Nice selection of plants and garden supplies at reasonable prices. The staff are friendly and knowledgeable. I always go here before the big box store garden centers.

Response from the owner · 5 months ago

We appreciate your business so much! Thank you for supporting small & local!

Marianne Mooney3 reviewsTotal number of Google reviews Marianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I like this nursery but was very disappointed to see that they were selling Pink lady slipper orchids. These plants are highly dependent on mycorrhizal fungi to survive so will most likely die in a garden setting. Besides the fact that the plants are being dug up from someone’s property, it’s just an exploitative thing to do for people who care about plants.

Response from the owner · 6 months ago

Our native wildflowers, including the ladyslippers, are legally grown here in WNC. They do have the native soil in the containers that will inoculate the mycorrhizae needed (Rhizoctonia). Both us and the grower are regularly inspected by the NC Department of Agriculture, and hold the necessary licenses from the NCDA. I would be happy to discuss further. --Alan Israel

LJLocal Guide · 179 reviewsTotal number of Google reviews LJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lots of plants, vegetables, and everything else. Staff was helpful.

Response from the owner · 4 months ago

Thank you, LJ. We appreciate your business!

SheknaLocal Guide · 18 reviewsTotal number of Google reviews Shekna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used to be the place to go for plants. Don't now-won't get what's labeled as when sold. You won't know what you actually have until it's grown and too late. Overpriced.

Jesse Israel & Sons Nursery & Garden Center on Google Maps →

Business details