Simple transmission repair took over a year and had nothing but trouble still won’t run right, had me purchase new carb and him and his team destroyed that! Then I personally purchased an intake manifold gasket and paid for replacement and they didn’t even replace it. Not trustworthy hate to say it but I’m telling facts!!!
Response from the owner · a month ago
I'm very disappointed to see a review like this William, especially considering how much time I have personally spent talking with you and trying to help you with this truck.
Every time you have called, I have personally taken the time to speak with you, even in the middle of a busy workday. This is an older, 80s Chevrolet Blazer 4x4 with multiple modifications, and as I've explained before, searching Google for answers isn't always going to give you information that applies specifically to your vehicle and its particular setup.
If you recall, We haven't spoken or herd from you for approximately six months. When we finally did hear from you again, it was to tell us that our transmission had failed and that the truck had never been running right.
But there's an important part of that story being left out. The truck wasn't operating correctly because the shop that installed your new engine did not have the transmission's passenger-side cable adjusted correctly. That cable plays an important role in how the transmission operates and shifts. Out of kindness, I offered to adjust it for you at no cost. However you were refered to another shop that made the necessary adjustments. I personally went over and spoke with the owner of that shop about your truck, and he told me the same thing he told you: the transmission itself had absolutely no issues.
Since then, you've also had other shops look at the truck, and according to what you've told us, they have agreed that there is nothing wrong with the transmission. The transmission we repaired is still installed in the truck, you're still driving it, and our transmission repair has never left you stranded.
There have been other engine, carburetor, and drivability concerns with this vehicle that are separate from the transmission repair, but we have continued trying to help you work through those issues as well.
If there's one fault I can accept on our end, it's that we probably gave this situation too much of our time and attention trying to satisfy every concern that came up, even when those concerns weren't related to the work we originally performed.
I respect your right to share your experience, but if we're going to put the facts out publicly, then I think the entire story should be told—not just the parts that make our shop look responsible for problems that were not caused by the transmission we repaired.
