Jesse's Auto Service

Auto machine shop · Detroit, MI

4.8 ★★★★★ 810 Google reviews · 24 photos

94%five-star reviews

1%reviews answered by the owner

Nov 2026latest review

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Jesse's Auto Service at a glance

Google reviewers rate Jesse's Auto Service 4.8 out of 5 based on 810 reviews, with the owner responding to only 1% of them. Customers frequently praise the shop for fast turnaround times, reasonable pricing, and clear communication regarding necessary repairs. However, lower-rated feedback highlights instances where customers felt overcharged or where specific mechanical issues, such as brake failures, were not resolved effectively during the initial visit.

Google rating: 4.8 out of 5 from 810 reviews (94% five-star).
Reviews on this page: 810 Google reviews (404 with written comments, 5 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: November 6, 2026.
Service: Auto Repair Shop serving Detroit, Michigan.

Data from Google, last updated November 11, 2026.

Star ratings

810 Google reviews we collected

5 stars76094%
4 stars162%
3 stars111%
2 stars71%
1 star162%

Praise vs complaints

Phrases our text analysis found in 404 written reviews

Praise53796%
Complaints204%

Topic share

How often each topic comes up in the written reviews

Quality & results12723%
Price & value11320%
Speed & response9918%
Staff & attitude7914%
Would recommend7513%
Honesty & trust5610%
Communication81%

What customers talk about

We read 404 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“Will work with you to make sure you get the best quality work for the best price”
“…id all this work only to find out when I left my brakes were still messed up after I spent $1,000 there took it to a different shop they told me whoe…”
“This is the best place to take your car he’s very friendly and affordable he gets me together every time no complaints here keep up the good work”
“…m a good review but $800 dollars worth of work that wasn't done I was overcharged and the work wasn't even done I got charged for parts that wasn't ev…”
“The best always fast reliable and great prices the only place that actually fix my car”
“The service was efficient, professional, and the quality of the work was excellent.”
“Then lied about replacing it the vehicle would not pull away from shop he told me to put it on the street very rude after he took my money.”
“I’ve been coming here for a few years and they always do fast and good work with reasonable prices I would definitely recommend them to anybody”
“…it was a hour or less and they were done, Amazing service all around 10/10 Affordable pricing, very dependable & honest Definitely recommend for any a…”
“Fast and reliable and will help you figure out all the problems with your vehicle 💯💯💯”
“They definitely scam me out of over a $1000 came in for a wheel bearing and breaks note I came in with the wheel bearing said they did all this work…”
“They replaced the front and rear rotors and pads, walked me through every detail of the work before and after, and charged a very fair price.”