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Jessica Bishop, DDS, PA

Dentist · Carrboro, NC · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%95+26.8Replies to reviews 8%92+7.6Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 40 dentistsPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 430 Google reviews · 23 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Jessica Bishop, DDS, PA at a glance

Patients frequently praise the practice for its punctuality, professional communication, and thorough diagnostic reviews, noting that staff explain procedures clearly and maintain a comfortable environment. Long-term patients highlight the team's friendliness and consistent quality of care over many years. However, several lower-rated reviews criticize the office for high costs, lack of upfront pricing quotes, and strict policies regarding missed appointments or emergency visits.

  • Google rating: 5.0 out of 5 from 430 reviews (98% five-star).
  • Reviews on this page: 430 Google reviews (331 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Dentist serving Carrboro, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other dentists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction96Reliability95Craft & service–Value–Momentum100Replies to reviews92Satisfaction: 96 (median 96)Reliability: 95 (median 95)Momentum: 100 (median 100)Replies to reviews: 92 (median 36)
Jessica Bishop, DDS, PADentists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessica Bishop, DDS, PA: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessica Bishop, DDS, PA: 95/100 on this factor. Category median: 95.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessica Bishop, DDS, PA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessica Bishop, DDS, PA: 92/100 on this factor. Category median: 36.A
92

Bar = this company · dark tick = category median.

Star ratings

430 Google reviews we collected

  • 5 stars42198%
  • 4 stars31%
  • 3 stars20%
  • 2 stars20%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 331 written reviews

  • Praise43699%
  • Complaints61%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude20546%
  • Quality & results7918%
  • Speed & response5713%
  • Would recommend5011%
  • Communication276%
  • Honesty & trust164%
  • Price & value82%

What customers talk about

We read 331 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Bishop is the best dentist--a caring, talented, upbeat professional with an excellent staff.”
  • “Bishop's initial new patient exam was thorough and she explained to me all she was doing, looking for, and relating to her assistant for my record.”
  • “My prophy' was efficient and also interactive with questions and comments relating to my personal dental care and what she was doing and suggesting fo…”
  • “Dr Bishop is a wonderful dentist and I would recommend this practice to anyone in need of good dental care.”
    “I cannot recommend this practice enough & count myself lucky to have been her patient for 16 years now!”
  • “Professional, kind, efficient, communicative, precise, exceptional care and treatment.”
  • “It is such a friendly relaxing environment, very professional people at every turn, and a feeling of genuine interest.”
  • “Going to her office is a bit of a drive for me but well worth it!”
    “She is good, however, her services/costs are very overpriced compared to other local dentists.”

People customers mention

  • Donna 4 reviews
  • Michaela 4 reviews
  • Bishops 4 reviews
  • Laurie 4 reviews
  • Campbell 3 reviews
  • Stacy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dr. Bishop is the best dentist--a caring, talented, upbeat professional with an excellent staff.

JudyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I have been going to Dr. Bishop for twenty years she and her staff have always been excellent.

J.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Wonderful staff, caring, professional, pleasant Looking forward to my next visit

Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This office runs on time, is clean and everyone is friendly and professional as they go about their work. I am always well cared for at Dr. Bishop’s office.

Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Donna is an outstanding dental hygienist, she is the best! Dr Campbell was very courteous and helpful and it was a great visit all around!

James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My wife and I have had the great good fortune of receiving dental care from Dr. Bishop and her team for more than twenty years. We have enjoyed the latest dental techniques along with the utmost professionalism, care, friendliness, and human warmth. Many thanks to Dr. Bishop and everyone on her team!

Photos

Customer reviews

5.0 ★★★★★ 430 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nancy Leroy3 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attentive and proactive with dental care.

Response from the owner · 3 days ago

Thank you for your kind words!

Tom Scheft5 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Bishop is the best dentist--a caring, talented, upbeat professional with an excellent staff.

Response from the owner · 4 years ago

Thank you, Tom! It is an honor to care for you and your son. We are grateful for your loyalty over the years.

Judy BanksLocal Guide · 9 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Dr. Bishop for twenty years she and her staff have always been excellent.

Response from the owner · 5 days ago

Thank you for this kind review! Such an honor to be entrusted with your care.

YVONNE MENDENHALLLocal Guide · 12 reviewsTotal number of Google reviews YVONNE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Now, being Dr. Bishop's patient moving into my 3rd year, and it's been a healthy, positive experience. I ALWAYS learn something new and interesting not only at appointments, but between when Dr. Bishop posts her Oral Health updates and new research. The staff is very upbeat, the facility is comfortable and pleasant and professional and the treatment is painless! I'll be back..... My first experience with Dr. Jessica Bishop was excellent. I left the previous practice because it was an assembly line operation. I think dental care is personal and vital to good overall health. It's important to me to feel that my healthcare "partners" feel the same and although they create a good "business," the care is the primary reason for that business. Dr. Bishop and the staff were outstanding! Everyone was cheerful and interacting with one another and the patients. Dr. Bishop's initial new patient exam was thorough and she explained to me all she was doing, looking for, and relating to her assistant for my record. She was warm and relaxed and very assuring. My prophy' was efficient and also interactive with questions and comments relating to my personal dental care and what she was doing and suggesting for even better care.

Response from the owner · 2 years ago

Thank you for this kind and thorough review. It is an honor to be entrusted with your care!

J. Eric Cathey7 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful staff, caring, professional, pleasant Looking forward to my next visit

Response from the owner · 4 years ago

Thank you for your kind review. We all look forward to seeing you at your next visit!

Barbara Thomas4 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This office runs on time, is clean and everyone is friendly and professional as they go about their work. I am always well cared for at Dr. Bishop’s office.

Response from the owner · a year ago

Always a pleasure to see you! Thank you for the opportunity to be involved in your dental care.

Steve Hoffman7 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donna is an outstanding dental hygienist, she is the best! Dr Campbell was very courteous and helpful and it was a great visit all around!

Response from the owner · 5 days ago

Thank you for this kind review!

Charlotte Henshaw1 reviewTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone gets an A. THANKS TO ALL

Response from the owner · a month ago

So wonderful to be entrusted with your dental care!

James L King4 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I have had the great good fortune of receiving dental care from Dr. Bishop and her team for more than twenty years. We have enjoyed the latest dental techniques along with the utmost professionalism, care, friendliness, and human warmth. Many thanks to Dr. Bishop and everyone on her team!

Response from the owner · Edited 4 years ago

Thank you James! It is an honor to be your dentist. We are grateful for the many years you have entrusted us with your care!

Debbie sterken4 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The very best dental office in the area. Everyone is professional, kind and skilled. My teeth feel sparkling clean after each 6 month cleaning. Dr Funk has been our dentist since she started her practice. She never up sales, yet keeps us informed of new research and new tools to keep us healthy. Highly recommended!

Response from the owner · a month ago

Thank you for this kind review! Always great to see and care for you!

Jessica Bishop, DDS, PA on Google Maps →

Business details