Google reviewers rate Jet Pest Control NYC five stars based on 479 reviews, noting that the owner responds to all feedback. Customers frequently praise technicians for punctuality, thorough inspections, and clear explanations of findings and precautionary steps. Services include addressing roach, mouse, and rat issues in apartments and multi-unit buildings. One low-star review criticizes a technician for spending significantly less time on the job than usual due to a late arrival within the scheduled window.
Google rating: 5.0 out of 5 from 479 reviews (99% five-star).
Reviews on this page: 479 Google reviews (432 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Wildlife serving New York, New York.
Data from Google, last updated November 10, 2026.
Star ratings
479 Google reviews we collected
5.0of 5
5 stars47499%
4 stars31%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 432 written reviews
100%praise
Praise558100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17030%
Quality & results16029%
Speed & response9617%
Would recommend6311%
Communication468%
Honesty & trust173%
Price & value71%
What customers talk about
We read 432 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Raphael was excellent—professional, thorough, and genuinely pleasant to work with.”
“He explained everything very well and overall had a great experience with him”
“Darwin was professional, on time, and very knowledgeable.”
“I really appreciated his attention to detail and would highly recommend him.”
“He carefully inspected the apartment, explained findings and precautionary steps clearly, and made sure all my concerns were addressed.”
“I’m very satisfied with the service and would definitely recommend them to anyone looking for reliable pest control.”
“Great service, reasonable price and very effective.”
People customers mention
Munoz78 reviews
Julio27 reviews
Erick5 reviews
Darwin4 reviews
Easy4 reviews
Eric4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you so much for the fantastic feedback, Manuel NAVARRO! We will be sure to pass along your high praise to Julio and the rest of our Jet Pest Control NYC team. We truly appreciate your support and look forward to helping you again whenever needed!
A
Abhishek GoelLocal Guide · 24 reviewsiTotal number of Google reviews Abhishek has written across all businesses on Google Maps, not just this one.
Julio, was wonderful. He explained everything very well and overall had a great experience with him
Response from the owner · a month ago
Thank you so much for sharing your wonderful feedback with us, Abhishek Goel! We are delighted to hear that Julio took the time to explain everything thoroughly and made your experience with Jet Pest Control NYC such a positive one. Our team always strives to provide professional and informative service to ensure complete peace of mind. We will be sure to pass along your generous compliments to Julio, and we truly appreciate your support!
T
Thomas Wu3 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Raphael was excellent—professional, thorough, and genuinely pleasant to work with. He carefully inspected the apartment, explained findings and precautionary steps clearly, and made sure all my concerns were addressed. I really appreciated his attention to detail and would highly recommend him.
Price: $160–180
Pest type: Rodents
Response from the owner · a month ago
Thank you so much for the wonderful feedback, Thomas Wu! We are thrilled to hear that Raphael provided such thorough and professional service for your apartment. The entire team at Jet Pest Control NYC truly appreciates your recommendation!
M
Mimi Taleghani3 reviewsiTotal number of Google reviews Mimi has written across all businesses on Google Maps, not just this one.
I definitely recommend! Julio was great and efficient. He made sure to check all the apartment and sprayed every area. 10/10. Emiliana
Pest type: Cockroaches
Response from the owner · 2 months ago
Thank you so much for taking the time to share your wonderful feedback and recommendation, Mimi Taleghani! We are thrilled to hear that Julio provided such efficient and meticulous service while treating your apartment. Our team members always strive to be as thorough as possible, ensuring every area is properly checked and protected. Feedback like yours truly brightens our day and reassures us that our commitment to quality service here at Jet Pest Control NYC is hitting the mark. We will be sure to pass along your generous 10/10 compliment directly to Julio, who will be delighted to know his hard work made such a positive impression. Should you ever need our pest control services again in the future, we are always here to help keep your home protected!
C
Christopher Rodriguez1 reviewiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Julio Munoz gave me a great service and would 100% recommend
Response from the owner · 2 months ago
Hello Christopher Rodriguez, thank you so much for taking the time to share your wonderful 5-star experience with us! We are thrilled to hear that Julio Munoz provided you with such outstanding and attentive service during his visit. Our team here at Jet Pest Control NYC takes immense pride in delivering thorough, professional, and reliable pest solutions to keep your space safe and comfortable. We will definitely pass along your generous compliments and shout-out to Julio, as feedback like yours truly brightens our team's day. Thank you for your 100% recommendation and for placing your trust in our services. Should you ever need any assistance in the future, we are always ready to help!
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Nick Paredes jr2 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Great experience with the pest control service. Darwin was professional, on time, and very knowledgeable. Darwin explained the process clearly, addressed the issue thoroughly, and made sure everything was taken care of. I’m very satisfied with the service and would definitely recommend them to anyone looking for reliable pest control.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for the outstanding 5-star rating, Nick Paredes jr! We are absolutely delighted to hear about your positive experience and will be sure to pass along your kind words to Darwin. Providing punctual, knowledgeable, and transparent service is always our top priority, and we are glad he took the time to explain the entire process clearly. Our team at Jet Pest Control NYC is dedicated to ensuring thorough and reliable solutions for all our clients, so knowing that your issue was completely taken care of means a lot to us. Your wonderful recommendation is truly appreciated by our entire team. Should you ever need our pest control services again in the future, we will be more than happy to help keep your space pest-free!
J
Jake Skulnik2 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Thank you Julio Munoz for coming so quickly and being so thorough!
Response from the owner · 2 months ago
Thank you so much for the 5-star review, Jake Skulnik! We're thrilled to hear that Julio provided such prompt and thorough service for you. Thank you for choosing Jet Pest Control NYC!
P
Perry Garrett, Jr. (TheSilencedOsprey)Local Guide · 14 reviewsiTotal number of Google reviews Perry has written across all businesses on Google Maps, not just this one.
Darwin is a wonderful, committed, and excellent pest control expert! Very attentive and always performs with a positive demeanor. I highly recommend the brother!
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Perry Garrett, Jr. (TheSilencedOsprey)! We're thrilled to hear that Darwin provided such dedicated and friendly service. The entire team at Jet Pest Control NYC truly appreciates your high recommendation!
V
Vibe.With.Annie7 reviewsiTotal number of Google reviews Vibe.With.Annie has written across all businesses on Google Maps, not just this one.
Darwin does an amazing job 😊😊. Very kind and respectful
Response from the owner · 2 months ago
Dear Vibe.With.Annie, thank you so much for taking the time to share your wonderful 5-star review! We are absolutely delighted to hear that Darwin provided you with such an amazing, kind, and respectful service. Our entire team at Jet Pest Control NYC takes immense pride in delivering thorough and dependable pest solutions while treating our clients with the utmost care and respect. Feedback like yours lets us know that our commitment to exceptional service is making a real difference. We will be sure to pass along your kind words to Darwin, as he will be thrilled to know he made such a positive impression. Thank you again for trusting us, and please don't hesitate to reach out whenever you need our assistance in the future!
D
darwin abreu2 reviewsiTotal number of Google reviews darwin has written across all businesses on Google Maps, not just this one.
Thank you for leaving us a review. We're thrilled to hear that our pest control services have been effective for you. Our team works diligently to ensure the satisfaction of our customers, and it's rewarding to know that our efforts have paid off. If you ever need any further assistance or have any questions, please feel free to reach out. We appreciate your support!