Google reviewers rate the salon five stars based on ninety-two reviews, noting that the owner responds to all feedback. Clients highlight services such as cuts, color, and treatments, frequently praising the staff for listening to specific hair concerns and providing detailed maintenance advice. Recurring themes include a welcoming atmosphere, personalized consultations, and accommodating sensitive skin or curly hair types. No significant criticisms appear in the provided excerpts, with customers consistently expressing satisfaction with the results and the supportive environment.
Google rating: 5.0 out of 5 from 92 reviews (100% five-star).
Reviews on this page: 92 Google reviews (92 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 14, 2026.
Service: Hair Salon serving Reno, Nevada.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
92 reviews on Google
5★92
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
ES
Emily Smith3 reviews
★★★★★
Jillian is wonderful!! She listens and gives incredibly helpful feedback. I’ve been nervous to chop my hair, and she was so supportive and caring while giving me an amazing cut! 🫶🏼♥️
Services: Haircut, Hairstyling
Response from the owner · 4 months ago
Thank you!!!!!!! I love working with you so much!!
I adore Jillian! She always makes me feel like a literal princess when I’m there. I feel so special and heard with my hair concerns, she listens intently and always hits the mark for my cuts! I really look forward to going in there not just to get my hair cut and feel good when I leave, but the scalp massage is the best, and I just leave feeling so positive again about things, life, and my overall mood feels so lifted. ❤️
starla is so welcoming and sweet. every visit i’ve had with her i’ve left feeling so much more beautiful and confident! i will never go to another salon or hair stylist. the beauty project itself offers an amazing atmosphere. they offer an incredible non profit as well which you should definitely check out!
The most beautiful, welcoming environment. Sooooo lovely to get my hair cut and colored by Starla. They are so amazing and provide the most refreshing experience. Starla always takes the best care of me <3
Starla MacLellan may be relatively new to hair but her old soul slays the industry with her creativity, passion and heart. She listens to what you want and she delivers. Highly recommend.
Response from the owner · 8 months ago
Thank you, Scott! We appreciate you so much! Thanks for all your support!
Starla is so rad and her work speaks for itself. Precise, creative and effortless in the best way. Walked out feeling confident, sharp and taken care of. best hair I’ve had, no question!
Starla is an amazing hairdresser who is perfect for alternative hair and haircuts. They have such a welcoming vibe and great conversation! I am so particular about my hair but she makes it such an amazing experience every time and I always feel so relaxed. They are so passionate about hair too and I couldn’t ask for a better hairdresser!
Response from the owner · 8 months ago
Thank you for sharing your experience!!! Your hair turned out so good!!!!!!! We look forward to the next time you’re in!