Experts Reviews · Company report
Jim's Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jim's Car Care

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jim's Car Care is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jim's Car Care is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jim's Car Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jim's Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Jim's Car Care for 8 kinds of job.

Jim's Car Care for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Auto engine diagnostic” · showing 40

Josiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great auto repair shop!

Reasonable priceAuto engine diagnosticGeneral repairs & maintenance+ Value
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely cannot say enough positive things about Jim’s Car Care. Not only caring about your car but you as a person as well. My Kia bit the dust. I had it towed there. It sat there for a couple of days before they could work on it. They did not mind it sitting there. I was told I needed a new engine. I was pretty…

Reasonable priceAuto engine diagnosticAuto emissions testingVehicle safety inspection
Edward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trusted professional pleasant service absolutely true ed

Reasonable priceTiresAuto battery replacementAuto engine diagnostic
jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I haven’t used jim’s car care for a long time but the service is different then all the rest. Love the communication and love the workers there. They are always honest and always flexible with everything!!

Reasonable priceAuto engine diagnosticAuto exhaust system replacement
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.

General repairs & maintenanceVehicle Inspection
KurtLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Superb service has earned Jim a faithful new customer...I’ve been getting cars serviced for more than 50 years, and I’ve never seen thoroughness like this. Highly recommended!

Air & cabin filter replacementAuto engine diagnosticVehicle safety inspection
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’m always pleased with Jim’s Car Care. The staff is always pleasant, the workmanship is excellent, they are helpful with the intricacies of my Audi, and they get it done in the timeframe they predict. They never try to sell me unwanted services and I appreciate that. Five stars and I recommend them highly

General repairs & maintenanceAuto engine diagnosticOil change
Donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have been with Jim for over 15 years. Jim is a great guy to work with and service is always first rate.

Auto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
KathyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.

TiresGeneral repairs & maintenanceAuto engine diagnostic
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had my car towed to Jim’s after hours and called them the next day. They told me it would be a couple of days before they could diagnose it. They called the next day to tell us what was wrong with the car. They gave us an estimate and said it would take a week to do the repair since it would take five hours to…

Auto engine diagnosticService not listed
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and courteous

Auto engine diagnosticGeneral repairs & maintenance
Gregg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My family has been in the auto repair business for decades in Maryland. Moved to the area and needed a repair shop. Jim and his team are true professionals. I highly recommend them for your car care needs. They earned my business

Auto engine diagnosticGeneral repairs & maintenance
Richard14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professionals The owner Jim treats everyone like his only customer.

Air & cabin filter replacementAuto brake repairAuto maintenance+ Punctuality+ Quality+ Professionalism
Archie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always trustworthy and never will do work that has not been authorized by owner of the vehicle. I have been taking my vehicle to Jim's since it was new. Never had a problem with this business.. Highly recommended for vehicle repair.

Auto brake repairBrakesAir conditioning
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The best service anywhere! Trustworthy and knowledgeable staff! The ONLY shop I've used since moving here in 2016!

Air & cabin filter replacementAuto exhaust system repairAuto engine diagnostic
Vicki12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always very professional.

Auto engine diagnosticOil changeVehicle safety inspection
JosephLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.

Air & cabin filter replacementAuto brake repairAuto emissions testing
TimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Has done all the work on two of my cars for a couple of years. Honest and fair. Stands by their work.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Stanley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They give you a honest quote and never try to rip you off , and work with you to get the job done as promised. When done you know your car is right with quality parts. Serving me for seven years , because they are the best in Brunswick County NC

Auto engine diagnosticEngine repairGeneral repairs & maintenance
StrikerLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My transmission was acting up badly, but it was random. Many people said that I would need to replace the transmission filter, fluids and maybe even the transmission itself. Jim's diagnosed the issue and found a loose crankshaft sensor which cost much less than the alternative. Fixed in one day and my truck runs great now!

Auto engine diagnosticTransmission repairService not listed
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I'm new to the area and Jim's Care Car was highly recommended by a local neighbor. I was very impressed with their professionalism from start to finish and the time they took to diagnose and replace a part. Definitely keeping them in the rolodex.

Auto engine diagnosticService not listed+ Punctuality+ Quality+ Professionalism
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Jim is awesome. Thank you for all that you do. Thanks for taking the time to point me in the right direction to get my vehicle fixed…

Auto engine diagnostic
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Repaired an evaporation system issue. Service was completed very quickly.

Auto engine diagnostic
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I’ve been using Jim’s Car Care for seven years. They do a terrific job every time. Their inspection reports with photos are very professional. You always know where you stand.

BrakesAuto engine diagnosticAuto engine tuning
EdLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys there were great. They did good work without trying to “upsell” and finding more things wrong. Even had a question about another car and the advise they gave was something I could do on my own. I definitely got a feeling of honesty and a fair shop. I hope I don’t have to see them again, but if I do I know I’ll be treated well.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A pleasure to deal with Jim's car care. Diagnosed and fixed right away. Thanks guys!

Auto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism
Colleen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent service. Replaced headlight. Did the work in a very timely manner. Very clean shop. I will use them for all my car needs. Gary & Colleen

Auto engine diagnosticOil changeAuto engine tuning+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jim's car care is the place to take your car for service and for problems. I trust them not to take advantage , but to address the issue with professionalism and honesty.

Auto engine diagnosticGeneral repairs & maintenance+ Professionalism
Ernest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent work and care about my vehicle

Air conditioningAuto engine diagnosticElectrical repair+ Punctuality+ Professionalism
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceAuto engine diagnosticVehicle Inspection+ Quality
Greg3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance
Deb13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change+ Quality+ Professionalism
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Precious4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrake service & repairBrakes
Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repair+ Quality+ Professionalism
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chelsea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Roy5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Show more auto engine diagnostic reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 2%Not sure 3%

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