How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for auto maintenance
Clear ✕All 70 Google reviews tagged “Auto maintenance”
Excellent service. Courteous and very prompt. Reasonable pricing. Phil is the best
Professional, prompt and friendly service. They don't treat women like they are idiots, which is much appreciated. The best!
We’ve lived here eight years and I’ve taken our cars to Jim’s Car Care every year for every need. It’s a home town business where they know your name. Fast, friendly and at the best price you can’t beat Jim’s to care for your car.
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
Jim’s Car Care has friendly, knowledgeable staff. I recommend them because they give a thorough report after each service. They are fair and honest with their pricing. Please consider them for your next oil change or other service.
Excellent service. They always take great care of my car.
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Besides being a great repair/auto shop, these guys are cool!
There is a reason they are #1 in Brunswick County. Exceptional service, impeccable facilities, knowledgeable mechanics and courteous, friendly staff. They always provide pics of the vehicle, any parts they are replacing and even pics of tire tread depth. Prices are reasonable and service appointments always seem to…
The automotive specialists throughly inspected our 10 year old car and found several minor problems they fixed so that we would not suffer major suspension or engine fuel injection problems down the road. Appreciate your experienced, friendly and trusting business.
Superb service has earned Jim a faithful new customer...I’ve been getting cars serviced for more than 50 years, and I’ve never seen thoroughness like this. Highly recommended!
As always service and the people were great
Jim's car care is always there to help even when your not scheduled.
Always kind and friendly! They all do a great job!
Always a great experience. Been a customer since they opened. Always helpful. Jim's gets all my business. Do not shop around. They take care of the difficult so why would I go elsewhere for the easy stuff (wiper blades, tires etc.) Thanks Jim
The best car service I have ever had. Allows you to make an appointment for a specific time and tells you how long the service will take and they complete the service in that time. They provide detailed explanation and pictures of any other repairs that might be needed. In line I highly recommend them.
Extremely professional and courteous in all respects! This is my go to place for maintenance for both our cars.
Great team! Professional, courteous, and prompt. Thankful they are available to service my car!
I have been a customer for over 20 years for both my cars. They must be doing something wright.
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Jim’s car care performed diagnostics and provided a complete report on my Mercedes. They are knowledgeable, professional, answered all of my concerned. Very nice people and excellent customer service. Thank you very much! This is my favorite shop from now on! Very clean office and shop, nice waiting area.
Professionals The owner Jim treats everyone like his only customer.
On our way down to Calabash our Expedition threw a code and needed misfire repairs. I try to do most engine work myself because I'm a cynic but being out of town I had no choice. So let me tell you about Jim's. First thing is it is extremely clean...and not just clean for a garage. This place takes pride in the…
Always does an excellent job in a very timely manner
Good shop close by. Very customer service friendly.
Exemplary service. Cordial and professional. Will use Jim's again.
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
My experience today was above average and a much more pleasant experience than other shops in the area. I highly recommend this facility.
Thanks for fixing my tire
Jim does a wonderful job and always takes care of us!
They treat your car like it's their own and they treat you like family. It doesn't get any better than this! This is the best service anywhere. In my world they are fully responsible for my vehicles, and they take that responsibility very seriously.
Jim's Car Care is the best! Trust them with all of my vehicles' maintenance and repairs. Honest, professional, knowledgable and friendly.
Another good experience at Jim's Car Care!! Always attentive service at a reasonable price!
Radiator replacelacement - 3 days to have delivered, and about 3 hours to install - reasonable pricing. Skilled staff and watchful owner. Been a satified customer for 20+ years.
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
I’ve been a satisfied customer for the past ten years. Perhaps the best run business in the area: professional, skilled, great customer service.
Always friendly, polite and professional. Thumbs up to Phil, for answering all my questions and making this, as always, a pleasant experience!
I was told to look into Jim's Car Care for some preventive work on our car prior to an upcoming trip. First and foremost, I was impressed with how clean his facility was and the detail they take when going over the car. The work was done in a short time period and, at a reasonable cost. If you're looking or need…
Jan. 2023 Great experience once again. Never had a negative experience in over 4 years using Jim’s Car Care. Again, they were prompt, courteous and professional. My repair was done on time, exactly as promised and I couldn't be more satisfied. Jim's Car Care took the time to provide comprehensive recommendations…
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Very helpful
Excellent service 👍. With the ever increasing cost of things, one never likes to be confronted with auto repairs and the unknowns associated with it. That said, I've been going to Jim's for over 20 years now because he provides excellent service and, most importantly, I have always felt that he is honest and trustworthy. This sets JCC above all others!
Precise and effective service. Well done. On time. Service report and condition of my vehicle inspection well documented. Good people.
FAST AND FAIR, NICE PLACE
Fantastic people to deal with.
Has done all the work on two of my cars for a couple of years. Honest and fair. Stands by their work.
Had a tire repaired and even on the small service Jim's Car Care provides fast and friendly service.
Thanks y'all are the best honest and always professional could have charged my wife for an allingment but you said she didn't need it
Had air pressure sensors replaced. They were ready at my appointment time and got the job done quickly. One minor hiccup though, they forgot to install the original (metal) valve stem covers. So I had to go back the next day. Otherwise, the service has been great and everyone is very nice and friendly.
Everyone at Jim's Car Care is super helpful and friendly. They are honest, trustworthy and upfront about your vehicle. I went in for an oil change and tire rotation and they noticed that my tag was up in January and asked if I wanted to get it inspected now so I wouldn't have to come back in two months. I…
Service is always on time and it is a pleasure to do business at Jim’s
Good service, makes time for me when added an inspection onto the job. Jim's is a very reputable business and goes out of the way to take care of the customer.
We asked Jim to check out a 2007 Dodge Nitro that our son wants to ship to California. Jim's car care performed a good vehicle inspection listing a number of minor issues at a reasonable cost. We are pleased with this service.
Service performed as advertised with good result at a fair price.
Missed my appointment by 1 hour because car wouldn't start and had to be towed there. Jim was able to rejiggle his schedule and installed a new battery, brakes and tire rotation. Super clean well run shop with friendly staff.
Always professional. I know that we and our vehicles are in good hands.
I've been a new customer for a couple years now. I appreciate their email/text reminders for services and inspections and the ease of making appointments for my cars. State Inspection and Oil Changes on both my vehicles were performed with the estimated times given. Customer Service, Waiting, and Service areas are all very clean. Thanks!
I have been having my vehicles maintained by Jim since moving to Calabash in 2001. I have found his vehicle service to be the best in the area. If you're looking for courtesy, professionalism, a clean, comfortable, quiet waiting room with a clean Rest Room and employees with smiling faces and the job done right. I…
When someone asks me where I get my vehicle serviced I always tell them Jim's car care.
Jim's came highly recommended, and they did not disappoint. Wasn't out of my car before a representative was taking my keys and starting my visit. The building was neat, clean and on top of today's technology. Customer service talked to you, not down to you. You are crazy to entrust your vehicle to anyone else.
We were at Holden Beach on vacation when our car started making a noise. They diagnosed it and repaired it THAT DAY!!! So beyond thankful for this professional service center!!
good work and honest
This is a wonderful place to go to have your car worked on.. My mama has always used them so I decided I would go there.. They are very professional.. We will be going there for now on..Thank You Jim and to your Staff y’all are amazing..
Excellent service fixed my leaky tire in 10 minutes.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
