How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for battery
Clear ✕All 29 Google reviews tagged “Battery” · showing 20
My car would not start. Battery issue that I knew about. I got a jump and drove to Jim’s where they replaced it with a new one and I was done and out the door in 45 minutes. All without an appointment. Reasonable price. Great customer service. Friendly and knowledgeable service. My car is great again. I am so satisfied with Jim’s.
They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.
Was able to make quick appointment, took me on time with quick turnaround
Excellent customer service...very friendly staff.
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
Even though it was late in the day they took me in immediately, checked the car out, installed a battery.
Jim's Car Care has proven to be honest and fair and expedient with great service and customer care. Highly recommend!!! When I moved here 9 years ago, I was hoping to find a repair shop that was as excellent as the one I had in Maryland and Jim's has exceeded that expectation!
Great job.
They treat your car like it's their own and they treat you like family. It doesn't get any better than this! This is the best service anywhere. In my world they are fully responsible for my vehicles, and they take that responsibility very seriously.
Jim and his team did an excellent job of inspecting my car and replacing the rear shocks.
On a previous visit Jim’s was Very professional, VERY helpful. It’s obvious Customer service and personal relationship building is important to Jim’s Car Care. They spent 25 - 60 minutes trouble shooting my problem, determined a repair isn’t necessary and, to my surprise, didn’t charge for that work. This experience…
Was immediately seen to replace a dead battery. Also had a great recommendation for someone (mr Stanley) to come within 25 minutes to my home to jump the dead battery
Phenomenal service! Love Jim’s Car Care !
Only folks I trust with our cars with! Absolutely the best in every way.
Prompt attention to my needs…
Called them yesterday because my battery was dying. Able to get appointment immediately and wait wasn't very long. Nice friendly staff.
Courteous. Clean. On time. Observed all Covid suggestions.
Good job.
Didn't have an appt. but was not only handled by the input person. What means getting battery AND installed it rather than wait for a bust tech. Very nice and why we use Jim's. Thx again! Walter
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
