How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for brakes
Clear ✕All 51 Google reviews tagged “Brakes”
They got me in quickly and did a great job. Gave me a couple of things to plan on but recommend unnecessary maintenance.
Absolute professionals. Impeccable service Trustworthy service.
Always the best care from a reputable organization.
After receiving a recommendation from another repair shop that I needed to have my brakes replaced, I scheduled an appt. with JCC (who does all of my brake work). A thorough inspection revealed that my brakes were fine, that I in fact had another 4-6 months of brake wear safely remaining. That's a feeling of trust…
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Professionals The owner Jim treats everyone like his only customer.
Always great job
Again another great experience, quick, friendly and reliable!! As always, an excellent experience. Wouldn’t recommend anywhere else to take your car. The guys are pleasant, knowledgeable and honest.
Always trustworthy and never will do work that has not been authorized by owner of the vehicle. I have been taking my vehicle to Jim's since it was new. Never had a problem with this business.. Highly recommended for vehicle repair.
Professional, timely, and courteous
Great job.
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Fantastic people to deal with.
Thanks Jim's car care great job!
Wonderful service and honesty
Missed my appointment by 1 hour because car wouldn't start and had to be towed there. Jim was able to rejiggle his schedule and installed a new battery, brakes and tire rotation. Super clean well run shop with friendly staff.
This is the most honest and reliable car repair shops. highly recommend 👌
Everything was great. Very easily explained about the services and what I needed next. Glad my dad told me about them.
I take my VW for everything.....always happy with service!
We had an issue with tire pressure light that was on all the time. Something we asked to be looked at. We were charged 46.00 which we assumed was for the repair but was only for a diagnostic test as we were not told it was not fixed. When we called about the light still being on we were told it would be another…
I’ve been using Jim’s Car Care for seven years. They do a terrific job every time. Their inspection reports with photos are very professional. You always know where you stand.
Professional and thorough service on a brake check on my 2017 VW Beetle. I highly recommend Jim's Car Care.
Prompt attention to my needs…
They did a great job, as always, and for what they do I fee they very reasonably charge. Doesn’t matter who I talk to, they’re all very personable and friendly. Very willing to help and they always do a great job. Highly recommend!
My car was dropped off a day before my appointment. I explained the issue with the brakes. I never received a call that brakes were needed. Nor did I get a call the call was completed.I was expecting to get this done. I was given an estimate with vague information as to the condition of the brakes and advised I…
Excellent service and friendly staff. They also text a link with photos, the diagnostics, and the services performed.
A trustworthy auto repair business! My parents and aunt have used Jim's Car Care for years, so when I was visiting and had an issue with my car I called and made an appt. They were courteous and professional, diagnosed the issue and made the repairs. They ensured my vehicle was safe for my drive back to Colorado! Thanks Jim!!
We have been doing business with Jim’s Car Care for 16 years now and have always been very satisfied with the service. All of the people there are so very nice and at the same time so professional. We wouldn’t go anywhere else.My husband recently passed away and I feel confident that I am in good hands with Jim’s Car Care.
Always treated with respect by all, and the job is done on time.
Very professional I like the way they go over everything with you before they go ahead and just fix it.
Jim and his team are responsive and professional. Always helpful and ready to answer any question I may have. I have trust that my vehicle is properly cared for. Always a 5 star experience! Thanks!
Battery died on car and called for replacement and had an appointment within 2 hours of calling. Was i arrived i was driving back home within 45 minutes. No labor charge for installing battery and was lower cost for battery than I could have bought myself at local auto store. Have always been very pleased with all service and cost when dealing with them
I took my truck in for rear brake replacement. Shortly after leaving my vehicle, I get a call notifying me that my rear brakes were in good shape and didn’t need replacement. They could have easily have done the work requested and charged me for something I didn’t need, but didn’t which I really appreciate. In the…
Trustworthy and professional. Jim’s Car Care has serviced all five of our cars. Always pleased with quality service And professionalism.
Very friendly and clean facility.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
