How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for engine repair
Clear ✕All 41 Google reviews tagged “Engine repair”
Completed quickly and efficiently
I had an unexpected check engine light issue with rough running engine over the weekend. I dropped the car off on Sunday without any appointment. Jim’s got on it promptly on Monday, diagnosed the issue and made the repair by the next day. Thanks to the team for taking care of this so effortlessly.
I really appreciate the fast efficient customer service on my car.
As always, very courteous, prompt and professional. They were doing all the things that needed to be done concerning covid19. I never had a bad experience with Jim's car care since I started to take our family's cars in for service and safety inspections.
Jim's car care was fast, affordable and most importantly professional. They knew what needed to be done and now the car is running smoothly. Thank you Jim's Car Care. We can always count on you to get the job done right!
Diagnostics done quickly and repair later that afternoon. Thanks for the timely service.
The staff is very professional. I would highly recommend.
I bought My BMW used and the previous Owner used Jim’s. Jim and crew are knowledgeable. The used car I purchased was well maintained by Jim’s by the previous owner as well.
You guys are the best. Thanks for taking care of me
Fair and professional. Kept my appointment time and completed the job on time.
I had been using L&A South for years but lately I kept running into problems with the quality of service from them. Prices got higher and quality ceased to exist. I have been wanting to switch to Jim’s Auto Care but they’re always so busy. I decided to give it one my try and got lucky! They fit me in the very next…
I have utilized Jim’s team for all my auto service and repair needs since moving to this area. They are always very friendly and efficient. Most recently they were able to work me in for a needed quick repair on very short notice. They are always much appreciated!
Great service and trustworthy team!
My 2007 Nissan Frontier had several problems that needed work. I was going out of town for a long weekend and asked Jim’s Car Care if they could fit me in their schedule while I was gone. They did a great job inspecting the truck and communicating their recommendations. They ordered the parts and got the work done…
Besides being a great repair/auto shop, these guys are cool!
A great experience with diagnosing our problems with car. Able to immediately fit me in with short wait. They kept me informed of progress and notified me a soon as work was completed. Able to diagnose problem with HVAC that others could not.
Professionals The owner Jim treats everyone like his only customer.
Great job.
Very professional, clean, great explanation with pictures of what was discovered during the complimentary inspection, without trying to "upgrade" me for expensive repairs. Thank you! I am now a loyal customer for life!
They give you a honest quote and never try to rip you off , and work with you to get the job done as promised. When done you know your car is right with quality parts. Serving me for seven years , because they are the best in Brunswick County NC
I just wanted to say that I was extremely impressed by the customer service provided at Jim's Car Care. The work was completed in the manner in which they anticipated and direct communication was fantastic. Jim was very involved with letting me know the problem with my vehicle and kept me informed of the progress…
Bought a car that wasn’t running they got it fixed in a day and did a great inspection and told me everything they needed to be fixed in the future. Great service.
The guys there were great. They did good work without trying to “upsell” and finding more things wrong. Even had a question about another car and the advise they gave was something I could do on my own. I definitely got a feeling of honesty and a fair shop. I hope I don’t have to see them again, but if I do I know I’ll be treated well.
Very honest and informative. Will use again
Head light adjustment done quickly and economically. Always excellent service. Very personable service staff
Very professional I like the way they go over everything with you before they go ahead and just fix it.
Awesome service wonderful staff and just a great experience.!!!
Love these guys, very trustworthy and honest
Always do a great job.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
