How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for general repairs & maintenance
Clear ✕All 218 Google reviews tagged “General repairs & maintenance” · showing 40
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
Always consistent in their work ... very thorough. If I have one criticism it would be to get better coffee ... lol. Premium service should include premium coffee.
You guys are great!
Great service and good price!
Excellent service. Courteous and very prompt. Reasonable pricing. Phil is the best
Jim and everyone at Jim's are excellent. Always on schedule and at the expected price! We don't need to search elsewhere. Ken
These guys are wonderful to deal with. They are efficient and professional.
Great service and fair pricing.
Been coming to Jim's since I moved to the area in 2012 .. Always been pleased with the work, the cost and their straight forward approach .. The entire team provides honest feedback on any work needed on the vehicles and then they provide a very affordable estimate to complete the repairs .. Wouldn't think of going anywhere else ..
I love Jim’s Car Care. It’s a first class experience from the time you call to make an appointment to the time they service your car. We’ve been taking our cars there for six years—since we’ve lived here. Highly recommend!
Staff at Jim’s is always courteous and very helpful. Greet you with a smile and service your car with expert training. I appreciate their support in keeping my car in tip top running condition.
Always a pleasure to have car serviced here. They are courteous, professional and honest. Would recommend them to everyone.
I have been using Jim’s for over fifteen years. They are wonderful to work with, always friendly and helpful. The service is excellent. I have been very satisfied.
I always enjoy going to Jim's Car Care. They are professional as can be and appreciate the patronage. They do a great job on their work and are extremely knowledgeable. They are on time. I highly recommend them to everyone!
Wonderful team to work with!
As always, service was timely, quick and thorough. The service personnel are courteous and friendly. Have been using their services for 12 years- honest and excellent!
I have utilized Jim’s team for all my auto service and repair needs since moving to this area. They are always very friendly and efficient. Most recently they were able to work me in for a needed quick repair on very short notice. They are always much appreciated!
Great auto repair shop!
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Friendly people going excellent work
Great as usual.
Excellent service. They always take great care of my car.
Great professional service
Easy to deal with, repaired it fast
My 2007 Nissan Frontier had several problems that needed work. I was going out of town for a long weekend and asked Jim’s Car Care if they could fit me in their schedule while I was gone. They did a great job inspecting the truck and communicating their recommendations. They ordered the parts and got the work done…
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
Very easy, pleasant and professional appointment. Even reminded me they could do my vehicle inspection while the car was there since it can be done up to 90 days before its due date.
👍🏼 fast, reliable, reasonable prices. 5 Star 👍🏼
Jim's Car Care is my go to. They are honest, kind and incredible professionals.
Professional service at reasonable price. Thank you!!
Besides being a great repair/auto shop, these guys are cool!
Great service and professional personnel will recommend you to others 👍
The automotive specialists throughly inspected our 10 year old car and found several minor problems they fixed so that we would not suffer major suspension or engine fuel injection problems down the road. Appreciate your experienced, friendly and trusting business.
Always prompt and honest.
Car was ready when promised. They reviewed with us additional services that will be coming due in the near future, with estimated costs. Easy to schedule service and always pleasant to work with!
Jim and his team did my State Inspection and did it quickly and I was delighted! He and his team are great at what they do and I would highly recommend them.
I’m always pleased with Jim’s Car Care. The staff is always pleasant, the workmanship is excellent, they are helpful with the intricacies of my Audi, and they get it done in the timeframe they predict. They never try to sell me unwanted services and I appreciate that. Five stars and I recommend them highly
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
