How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for general repairs & maintenance
Clear ✕All 218 Google reviews tagged “General repairs & maintenance” · showing 120
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
Always consistent in their work ... very thorough. If I have one criticism it would be to get better coffee ... lol. Premium service should include premium coffee.
You guys are great!
Great service and good price!
Excellent service. Courteous and very prompt. Reasonable pricing. Phil is the best
Jim and everyone at Jim's are excellent. Always on schedule and at the expected price! We don't need to search elsewhere. Ken
These guys are wonderful to deal with. They are efficient and professional.
Great service and fair pricing.
Been coming to Jim's since I moved to the area in 2012 .. Always been pleased with the work, the cost and their straight forward approach .. The entire team provides honest feedback on any work needed on the vehicles and then they provide a very affordable estimate to complete the repairs .. Wouldn't think of going anywhere else ..
I love Jim’s Car Care. It’s a first class experience from the time you call to make an appointment to the time they service your car. We’ve been taking our cars there for six years—since we’ve lived here. Highly recommend!
Staff at Jim’s is always courteous and very helpful. Greet you with a smile and service your car with expert training. I appreciate their support in keeping my car in tip top running condition.
Always a pleasure to have car serviced here. They are courteous, professional and honest. Would recommend them to everyone.
I have been using Jim’s for over fifteen years. They are wonderful to work with, always friendly and helpful. The service is excellent. I have been very satisfied.
I always enjoy going to Jim's Car Care. They are professional as can be and appreciate the patronage. They do a great job on their work and are extremely knowledgeable. They are on time. I highly recommend them to everyone!
Wonderful team to work with!
As always, service was timely, quick and thorough. The service personnel are courteous and friendly. Have been using their services for 12 years- honest and excellent!
I have utilized Jim’s team for all my auto service and repair needs since moving to this area. They are always very friendly and efficient. Most recently they were able to work me in for a needed quick repair on very short notice. They are always much appreciated!
Great auto repair shop!
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Friendly people going excellent work
Great as usual.
Excellent service. They always take great care of my car.
Great professional service
Easy to deal with, repaired it fast
My 2007 Nissan Frontier had several problems that needed work. I was going out of town for a long weekend and asked Jim’s Car Care if they could fit me in their schedule while I was gone. They did a great job inspecting the truck and communicating their recommendations. They ordered the parts and got the work done…
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
Very easy, pleasant and professional appointment. Even reminded me they could do my vehicle inspection while the car was there since it can be done up to 90 days before its due date.
👍🏼 fast, reliable, reasonable prices. 5 Star 👍🏼
Jim's Car Care is my go to. They are honest, kind and incredible professionals.
Professional service at reasonable price. Thank you!!
Besides being a great repair/auto shop, these guys are cool!
Great service and professional personnel will recommend you to others 👍
The automotive specialists throughly inspected our 10 year old car and found several minor problems they fixed so that we would not suffer major suspension or engine fuel injection problems down the road. Appreciate your experienced, friendly and trusting business.
Always prompt and honest.
Car was ready when promised. They reviewed with us additional services that will be coming due in the near future, with estimated costs. Easy to schedule service and always pleasant to work with!
Jim and his team did my State Inspection and did it quickly and I was delighted! He and his team are great at what they do and I would highly recommend them.
I’m always pleased with Jim’s Car Care. The staff is always pleasant, the workmanship is excellent, they are helpful with the intricacies of my Audi, and they get it done in the timeframe they predict. They never try to sell me unwanted services and I appreciate that. Five stars and I recommend them highly
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
Always professional and great people to work with! They do what they say they will do and do it right!
Provided list of possible repair items priortized. Great expierence. Generates a high trust value.
My appointment was scheduled quickly and a friendly reminder was sent. Service was on time and performed quickly. Afterwards all the work was explained to me and what I made need in the future. Overall great experience.
Have been with Jim for over 15 years. Jim is a great guy to work with and service is always first rate.
Excellent service
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
I had a nail in a tire and they saw me immediately and it was resolved quickly and efficiently. I can’t recommend them any higher. They are the best
Always a pleasant experience! They take the time to let me know what's going on and what i need for my car. I like that!
Always a great experience. Been a customer since they opened. Always helpful. Jim's gets all my business. Do not shop around. They take care of the difficult so why would I go elsewhere for the easy stuff (wiper blades, tires etc.) Thanks Jim
As always, Jim’s Car Care provided me with excellent service. It’s so nice to have a car repair place that I really trust and actually enjoy visiting!
Oil change and tires rotating
Our car broke down yesterday very unexpectedly. We had it towed to Jim’s and knew we would be very well taken care of as we had used them before. However , they were very busy for the next few days and we were warned it might not be until Thursday when they could get to our car. We explained it is our only car and…
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Great people...great service.
They are always fast and friendly. Go extra mile to help .
As always: courteous, professional and timely. Recently had oil changes done on two of my vehicles and as usual, everything was great
Avoid this place like the plague. Over priced, bait and switch and always try to up-sell for work not needed. Former customer.
Professional and courteous
My family has been in the auto repair business for decades in Maryland. Moved to the area and needed a repair shop. Jim and his team are true professionals. I highly recommend them for your car care needs. They earned my business
Professionals The owner Jim treats everyone like his only customer.
Always a pleasure to have my car serviced at Jim's Car Care. Polite, professional, knowledgeable, accommodating. Have an issue or concern, they actually listen and check it out. They have been my go-to auto service for 13+ years.
They always do a GREAT job. Thanks.
Great experience! Nice, honest guys…
Again another great experience, quick, friendly and reliable!! As always, an excellent experience. Wouldn’t recommend anywhere else to take your car. The guys are pleasant, knowledgeable and honest.
Always trustworthy and never will do work that has not been authorized by owner of the vehicle. I have been taking my vehicle to Jim's since it was new. Never had a problem with this business.. Highly recommended for vehicle repair.
Very kind and professional. They had us in and out as quickly as possible. It's a very welcoming environment.
The guys there are always super polite and nice. They always make sure that I am aware of anything my car needs and ask before completing any repairs to make sure that I want to have them done. I have always been satisfied with the quality of the work and the speed of completion.
Jim’s is the most dependable, knowledgable and honest repair and service I have ever experienced! They are always responsive to your auto needs.
These guys are great, been servicing my vehicles for 17 years
Jim’s car care is the most trustworthy company
Tire rotation and oil changes are two of the most important scheduled maintenance activities needed to extend the life of a vehicle. It's nice to know it is being conducted with professional pride. Appreciate the additional inspection of other fluid levels and filter conditions as well. Trustworthy team!
Exemplary service. Cordial and professional. Will use Jim's again.
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
I have been a regular customer since moving to north Carolina 15 years ago. when it was first suggested to me that Jim's was the best place around, I gave him a try. Quickly realized that Jim's car care IS the best place around honest and reliable, with a great staff. bob krut
First time there will be back. Great service !
I have stated this every time I have had the pleasure of taking any of my cars for service at Jim’s CarCare.. Having used Jim's Car Care in the past may times in the past for both normal maintenance or something outside the norm,, I can only restate that Jim, Bob and the rest of the team are always professional,…
Jim's Car Care is the best! Trust them with all of my vehicles' maintenance and repairs. Honest, professional, knowledgable and friendly.
I’ve been coming to Jim’s to have my vehicle inspected and for general maintenance since I moved to NC in 2020. The staff is incredibly personable and accommodating. They remember small details about their customers despite seeing so many people. Which truly makes people feel welcome and makes their business feel…
Excellent inspection. Pictures of work done during each operation were provided in work order summary. Detailed report of each service performed was tabed red, yellow or green for quick reference as to results. In just 2 days after my service was completed I have already recommend Jim's Car Care to 3 other people.
Very nice staff and as I waited for the noise to be repaired I had a lovely conversation with another customer.
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
I have felt very comfortable taking my car into Jim’s. He seems extremely knowledgeable and trustworthy. Would highly recommend.
Jim's place is an honest and great company to work with. They are helpful and will take the best care of your car. Best place by far for any car issues, or just inspection time! You should not go to anyone else, he truly is the best.
Prompt service and great service at a reasonable price! Jim’s is now our ‘go to’ service stop!
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Has done all the work on two of my cars for a couple of years. Honest and fair. Stands by their work.
Had a tire repaired and even on the small service Jim's Car Care provides fast and friendly service.
Excellent as ALWAYS!
On a previous visit Jim’s was Very professional, VERY helpful. It’s obvious Customer service and personal relationship building is important to Jim’s Car Care. They spent 25 - 60 minutes trouble shooting my problem, determined a repair isn’t necessary and, to my surprise, didn’t charge for that work. This experience…
This is the only local car shop that doesn’t talk down at me because I don’t know a lot about cars. They never try to upsell me on things I don’t need and everyone I’ve interacted with there were genuinely nice and great at explaining any problems with my car.
They give you a honest quote and never try to rip you off , and work with you to get the job done as promised. When done you know your car is right with quality parts. Serving me for seven years , because they are the best in Brunswick County NC
The team at Jim’s Car Care is most welcoming, professional, patient and efficient. The quality of service is consistently outstanding. Five stars - and more if allowed. They most recently completed an oil change, tire rotation and the annual NCDOT inspection. Excellent work. They recommended that the…
When the motor cover was removed they found that varmits had set up a home and were eating the wiring for snacks. The techs were able to evict them and repair my wiring and had me back on the road in no time. Thank you for your help today.
Always great service! Very professional and efficient! Staff is very knowledgeable and customer service oriented!
They're awesome. Totally trust them with our vehicle. I highly recommend! There's a reason they're always busy!
The team at Jim's is very professional. They do a thorough check on all components even when just in for an oil change. Additionally, they provide an excellent report (with pictures) of their inspection.
Quick and easy appointment for a fair price. Will definitely use them again.
Anything and everything is professionally addressed and resolved here.
Thank you Jim's Car Care! I don't normally leave reviews but these guys are incredibly good! Every staffer I've encountered at Jim's works hard to provide a friendly, helpful and welcoming atmosphere. They genuinely wanted to help me understand what's wrong with my truck and I have never been met with the "just here…
very customer oriented all service associates and mechanics seem to have a lot of knowledge of all models of vehicles.
My wife’s Lexus had a major oil leak and required it to be towed to Jim’s Car Care. They took my car in and fixed it a day early for a fair price. I highly recommend Jim’s Car Care for all your automotive needs.
Jim's Car Care has been our go to place since moving to the area seven years ago. They are always friendly and accommodating. They do high quality, reliable work at a fair price. One of the things you worry about when moving to a new area is finding a good place to get your car serviced. Finding Jim's Car Care eliminated that worry for us.
Dependable, polite, everything done in a timely manner. Very reasonable with their prices!
I checked "General Repairs & Maintenance" only to save myself some time. This business has been our go-to place for all car-related diagnostics and work for almost 15 years. The services they have provided for our vehicles are too many to list. Always professional, courteous and pleasant, Jim and staff are…
Prompt attention to my needs…
Great people, stellar service - would surely recommend
Replaced windshield washer pump on BMW X5. This required over 3 hours of labor, including the removal of the right fender. The vehicle was taken into the shop on schedule (Good). Excellent communication on work to be done (Good). All work was completed on time and as expected (Good). I would recommend JCC to others.…
Excellent and prompt service every time!
Like always top notch service!!!
What a great place! Everyone is friendly and helpful. They watch the price of car repairs like it was their own car. Recently I needed to replace all the lug nuts of my tires. NAPA had the price at almost $9.00 a nut but Ford had them at a $1.36 a nut even though Jim’s is a NAPA shop he ordered them from Ford and…
This is the fifth time I’ve been to Jim’s Auto Care, I feel they are honest, trustworthy, knowledgeable , kind and caring. I previously took my car to the dealership for oil changes and routine maintenance, I knew I was being ripped off having “necessary” services done, that really weren’t necessary, Jim’s has never…
The guys there were great. They did good work without trying to “upsell” and finding more things wrong. Even had a question about another car and the advise they gave was something I could do on my own. I definitely got a feeling of honesty and a fair shop. I hope I don’t have to see them again, but if I do I know I’ll be treated well.
Great place to take your vehicle, I feel I can trust this business to perform service at a fair price! You won't be disappointed.
First visit. Easy to schedule service, responsive, efficient, thorough,and reasonably priced. Second visit, efficient, helpful staff, thorough, and professional.
Awesome service. Staff is friendly and I have never had any issue with repairs. I would highly recommend Jim”s Car Care
Good people doing fair value
Jim's is a great car care service. I trust them to care honestly for my car. Glad I found them. I will continue going there for car care.
Fast and excellent service as always. Great employees!
This was my first visit. I'm new to the area and went to Jim's on the recommendation of a neighbor. Prompt service (no waiting), thorough and professional care of my vehicle. Followed up with photos and suggestions for required future work. Very pleased. I highly recommend Jim's Car Care.
Great service I'm happy it went right as far as the plugs...being taken out .and new ones Installed.. THANK YOU JIM IT RUNS SO MUCH BETTER.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
