How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for oil change
Clear ✕All 310 Google reviews tagged “Oil change” · showing 40
Excellent
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
The best around, no one does better than Jim and his mechanics. Very courteous, prices are very reasonable, and it’s a pleasure to give my business to him. Thank you again
Excellent experience with knowledgeable staff.
Great service and communication with fair prices
Best and very friendly service.
Jim and his technicians do a great job and keep me apprised of anything that is close or needs attention immediately. They continue to provide valuable information on my vehicle health. Their thoroughness ensures my safety every time I leave their shop. Thanks for watching out for my well being.
Yet again, I had an amazing experience at Jim’s Car Care! Phil, and the new guy, Ty, are more than ready to help with your car care needs! I even showed up a day early for my oil change by accident, and Phil was able to get me in that day, so I used my original appointment to have my X5 inspected the next day! A…
Friendly, efficient, and honest. The best automobile service I have ever experienced from any provider in all the states that I have lived.
We’ve lived here eight years and I’ve taken our cars to Jim’s Car Care every year for every need. It’s a home town business where they know your name. Fast, friendly and at the best price you can’t beat Jim’s to care for your car.
Another great experience with Jim’s Car Care. They completed the state inspection for my car in 20 minutes. The employees were professional, respectful and knowledgeable. I’m very pleased.
The honesty with which they run their business is beyond reproach. Every time I go there I know I am going to get an honest appraisal of the work to be done and they are not going to sell me a service or product I do not need. Pricing is totally fair and competitive.
Extremely professional. Great service
Great job as always
We have used Jim's car care for many years. I have always been greeted by his employees professionally and I would recommend his shop always.
The service at jim's car care is always great. The employes are always friendly and helpful. I would always recommened there service.
I have been using Jim’s for over fifteen years. They are wonderful to work with, always friendly and helpful. The service is excellent. I have been very satisfied.
Wouldn't take my car anywhere else...10 + years
Top quality service , friendly, highly recommended.
Jim’s always does a great job servicing my car.
Jim's is the best! Phil and the tech doing an oil change and rotate the tires are so professional and courteous. The courtesy inspection is awesome! Thank you!
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
Courtesy, friendly, very helpful! Clean waiting room. Phil provided great care customer service. Thanks again to all the crew at Jim’s car care!!!!
Jim’s Car Care has friendly, knowledgeable staff. I recommend them because they give a thorough report after each service. They are fair and honest with their pricing. Please consider them for your next oil change or other service.
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Friendly people going excellent work
Excellent service. They always take great care of my car.
The service is always efficient, excellent, top quality, and the people who work here are friendly, courteous, and knowledgeable about car maintenance and specific diagnostic tests and problems. It is always a pleasure to do business at Jim's Car Care. I know when I have my car serviced here that all of the work…
Fast professional service
Jim and his team always give you a 100% and makes you feel like family
I’ve been using Jim’s for years. They are always friendly, courteous and knowledgeable.Phil is great
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
The best place and friendliest staff I’ve ever taken my car to have it serviced!
Thorough exam of vehicle during service visit with expectations of future service needs in order to prepare for those future actions
They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.
Jim's Car Care is my go to. They are honest, kind and incredible professionals.
Always fast and efficient, Dr Phil is the man
Besides being a great repair/auto shop, these guys are cool!
Jim’s Car Care is a business that cares about its customers. We have been using Jim’s Car care for many years and will continue to do so. They are fair and honest in what they do. I recommend them highly...
Excellent service. Very friendly
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
